iPhone 6 screen freezes after iOS 10.3.1 update

I had the same problem. It only happened at home. It turned out the charger went bad. I had to replace the little white cube with another one. Magically the problem went away and never came back.

It was the most insane thing ever. Apps would open and close, it wouldn't respond to the touch screen.

If I can help just one person, it's all worth it.

Hi, I'm having the same problem. Obviously there is a problem with the (update iOS 10.3.1) My phones is a iPhone 6S . Could try restoring phone or device and see if that helps. To bad they have some bugs with this update and will have to wait for Apple to resolve them. Hopefully sooner rather then later. Please Apple fix iOS. My phone would freeze when using iTunes and would freeze exactly at the 29th song played in the playlist and trying to change songs.

Ever since iOS 10.3.1 my iPhone 6 randomly shuts off goes completely black screen and has to be plugged in to turn back on. This is ridiculous considering I use my phone daily and need it. Fix it please!!!

We are having the same problem here with an employee who updated his 6 Plus to iOS 10.3.1 - phone is not responding to touch correctly. If you have the number pad on the screen and press the 0 you can see that the 2 presses instead. Renders the phone useless as you cannot press where you need to in order to open apps or swipe or type or anything.

Hard reset only fixes temporarily sometimes.

We also wiped the phone and did a restore to reinstall the iOS but the problem remained.

Hopefully will have a new iOS update to try to fix this soon!

I have the same problem ! When is on main screen down part of the touch don't work but if I enter Safari the zone start working but when start write something start move around by itself, but if I want go back it's no problem HELP PLEASE !

Same problem here. I tried everything. No solution. I believe there is something really wrong with memory management.

Maybe Apple was trying to make older phones slower ro "encourage" people to buy a never model, but they went too far.

I hope they fix this soon because my phone is currently pretty much useless. It is so bad that I have to take my old Nokia so that I can take a look at my email and Calendar. I've always bought iPhone since 6 years ago, but if it continue like this I would have to ditch it and get something else.

I have the same issue that has happened on my iphone 6 with IOS10.3.1 just recently.

Phone stops responding. I have to put it to sleep mode and then wake it up. Sometimes once, sometimes twice to make it unfreeze. Seems very random. Sometimes several times per minute. sometimes once every 30 minutes...

I have tried all solutions proposed online but none solved the problem:

1. Reset network settings

2. Updated all firmware and apps

3. Cleaned the screen

4. Hard Reset via on/off + home button

5. I even restored the whole phone via Itunes as new phone

The Result is: Nothing is working!

I´m still waiting for an update patch from Apple!

Same here with an iPhone 6, touch screen randomly works. Apps open at will, its like the phone has been hacked.

Have completely restored the phone as a new phone via iTunes on a cable and still the same.

Apple say its my hardware but was 100% fine until the moment I updated.

guys, I am also suffering from the same issue. everything was working great till 10.3
the day I installed 10.3.1 my phone became a mess.
I am 100% sure, everything was working great before.

10.3 is no more signed or else, i would have installed that.

I am now on 10.3.2 beta and it's just a little stable but not much, I am having this issue on iPhone 6s plus

I'm having the same problem. I thought it was because of the latest update but i wasn't sure. It's never happened until 10.3 and so I updated to 10.3.1 and it still does it. Hoping they fix this in the next update because I've lost faith in a new jailbreak for quite awhile.

I have the same issue and I just realized that I can't downgrade to IOS 10.3 because it is not signed by apple any more.

trying to solve the issue I could reduce the frequency of incidences by disabling touchID for unlock the phone.

I hope this could make someone else easier to deal whit this while apple resolve the issue from the root cause.

Regards!

It's definetely not hardware, it was all perfect until 10.3.1 is installed. This release, apple has done a major change to the file system, that's infact a big and risky step. Apple has to fix this issue and stop blaming the hardware.

The lock screen stopped reponding to touch like all others here and same problems screen freezes.

Please FIX ir.

Santosh

Same issue here. iPhone 6+ has worked withouten Amy probleem in the past, even since 10.3.1 got installed, system freezes doe seconds up to minutes.

Reinstalled iOS wint iTunes, the issues persist.

Every now and them there is Some odd 'flikkering' in the topmodel the screen, also a software thing as the device is undamaged of whatever.

Wish i could downgrade back to the previous iOS version, but that seems to be impossible. Rather have a couplemof security leaks then a useless iPhone.

When I update to 10..3.1 now touch don't respond it freezes every time it's so annoying I'm wondering how apple is gonna fix this this is very important serious and expensive phone and important business this phone freezing 400 times a day I have to hit power and sign back in for it to work everytime