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RB64 Author

Level 1

23 points

digital output dropping after ios 10.3.1 update

I am using a lightning to USB adapter to connect from my iPhone 6 Plus to a Chord Mojo DAC/amp. After upgrading the phone to iOS 10.3.1 the digital output drops completely after a few minutes and I need to unplug and restart the app. The issue is the same for Apple Music, Tidal and Spotify. When I use the Mojo with my MacBook I don't have any issues. I think this is a bug in the latest iOS version. Has anyone else experienced this issue and what is the fix? Can I go back to the previous version of iOS? Thanks

Posted on Apr 21, 2017 4:46 PM

Top-ranking reply

Jonathan UK

Level 10

163,895 points

Posted on Apr 26, 2017 2:21 AM

When using electronic accessories with your iPhone, ensure that they are either genuine Apple products or that they have been certified as Made for iPhone under the MFi program. Certified items come with the "Made for iPhone" logo on them and/or on their packaging.

Using uncertified or counterfeit accessories may damage your iPhone and/or adversely affect operation. Apple's warranty does not cover damage caused by use with a third party product that does not meet Apple's specifications.

More information:

About iPhone, iPad, and iPod accessories - Apple Support

Identify counterfeit or uncertified Lightning connector accessories - Apple Support

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101 replies

roncron

Level 1

14 points

May 19, 2017 7:30 AM in response to RB64

Having the same problem with my iPhone 7 Plus. Tried Oppo HA2SE, Dragonfly Red with CCK, Chord Mojo, all of which worked fine before iOS 10.3.1, now none do.

May 21, 2017 3:01 AM in response to Christopher M Liberti

I'm on 10.3.3 beta 1 and unfortunately the problem still exists.

RB64 Author

Level 1

23 points

May 24, 2017 4:03 PM in response to freakyish

Many people have now reported this issue but there has been no word from Apple? I think we deserve a response from the company and an update on when they expect this to be fixed.

May 30, 2017 6:23 PM in response to MagicMark2010

I have just updated to iOS 10.3.3 beta 2 and the problem still exists.

RGB255

Level 1

4 points

Jun 2, 2017 5:35 AM in response to RB64

I have a similar problem with my ipod touch 6 working with mojo 2 after it updated to ios 10.3.2, but no problem at all with my iphone 6s. Hope they will fix this bug in ios 10.3.3.