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RB64 Author

Level 1

23 points

digital output dropping after ios 10.3.1 update

I am using a lightning to USB adapter to connect from my iPhone 6 Plus to a Chord Mojo DAC/amp. After upgrading the phone to iOS 10.3.1 the digital output drops completely after a few minutes and I need to unplug and restart the app. The issue is the same for Apple Music, Tidal and Spotify. When I use the Mojo with my MacBook I don't have any issues. I think this is a bug in the latest iOS version. Has anyone else experienced this issue and what is the fix? Can I go back to the previous version of iOS? Thanks

Posted on Apr 21, 2017 4:46 PM

Top-ranking reply

Jonathan UK

Level 10

163,901 points

Posted on Apr 26, 2017 2:21 AM

When using electronic accessories with your iPhone, ensure that they are either genuine Apple products or that they have been certified as Made for iPhone under the MFi program. Certified items come with the "Made for iPhone" logo on them and/or on their packaging.

Using uncertified or counterfeit accessories may damage your iPhone and/or adversely affect operation. Apple's warranty does not cover damage caused by use with a third party product that does not meet Apple's specifications.

More information:

About iPhone, iPad, and iPod accessories - Apple Support

Identify counterfeit or uncertified Lightning connector accessories - Apple Support

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101 replies

May 24, 2017 2:25 PM in response to MagicMark2010

This is extremely disappointing (Link to this post )

WillVR

Level 1

9 points

Apr 25, 2017 6:35 AM in response to RB64

Same here. Cannot connect to my E17K anymore. Used to work wonderfully.

WillVR

Level 1

9 points

Apr 27, 2017 4:35 AM in response to Jonathan UK

It was working fine under 10.2, what changed?

May 4, 2017 10:52 PM in response to dalefromoak island

You won't be able to Dale. Apple aren't signing the previous iOS anymore

May 6, 2017 5:35 AM in response to RB64

Add AudioQuest Dragonfly to the list of DACs with this problem. And there are plenty of reports of people who have it despite using the Apple CCK and/or USB-3 CCK.

tcm54

Level 1

4 points

May 6, 2017 9:06 AM in response to RB64

I have an Oppo HA-2 DAC amp and have the same issue when using my iPhone 6S. I called Oppo and it is a known issue with iOS 10.3.1. We just have to wait and hope the next update will fix the problem

RIKO14

Level 1

13 points

May 6, 2017 8:15 PM in response to tcm54

please fix this apple so many of use external dacs even oppo which is mfi certified is not working.

Luccio

Level 1

4 points

May 14, 2017 1:40 PM in response to RB64

Hello you can add an another USB dac problem with Encore mDSD. NOT WORKING since iOS 10.3 beta. Please find an issue.

May 16, 2017 1:32 AM in response to Luccio

10.3.2 has been released today, has that fixed the issue? I'm at work so can't update yet but have an oppo ha-2 that drops out every few minutes.

May 16, 2017 4:50 AM in response to nr_crosby

No. I updated last night. Audio still cutting out using a Chord Mojo. Gutted!

May 16, 2017 8:06 AM in response to tcm54

I get it still using the long lightning cable on both iPhone 6s and 7 on IOS 10.3,1

stollio

Level 1

9 points

May 16, 2017 11:05 AM in response to RB64

I'm still seeing the issue with 10.3.2 and my Oppo HA-2SE.

May 16, 2017 8:39 PM in response to Satanic Goat

Thanks all for the replies. Really irritating but I'm thinking of buying a separate DAP as well. This really ***** that Apple would not recognize this and fix it with 10.2.3 update!!

tcm54

Level 1

4 points

May 17, 2017 12:56 PM in response to Eric Matthews

Digital output still dropping with 10.3.2 😟

May 17, 2017 12:59 PM in response to tcm54

How about 10.3.3 beta 1

digital output dropping after ios 10.3.1 update