iPad Pro 10.5 screen randomly freezes - anyone else have this?

iPad 12.9 gen 2

I removed all of the widgets on the notification page and turned off everything I could and it seems to be helping; though, I think It has something to do with the accelerometer.

When I tilt the iPad back and forth repeatedly and try to scroll (on a web page) at the same time, the freezing intermittently starts and the screen doesnt respond to touches for a few seconds. It comes and goes, but it also happens after there is an application change.

Different things seem to be working for different people.What hasn’t worked for me: Full erase, iTunes restore

Widget Removal

Slide from top down

swipe left to right one time

tap “edit”

tap “-“ then “remove” for each of the widgets (e.g. news, weather, calendar)

Be sure to tap “done” at the top/ middle/ off to the right hand corner after removing.

I do believe that this is a software issue because I wasn’t experiencing this with 10.2. And i am debating whether to request a re-lace net through the 1 year warranty.

I had the same with my brand new iPad 12.9 2017.

Settings > General > Background App Refresh. Desactivate. Problem solved.

That sounds like a hardware fault on your particular unit, I would take it into apple shop show them and get a replacement. Do a full backup first

good luck

Go to Apple. They replaced mine. It is better

Yay happy to report iOS 11.3 has totally resolved the issue. =) smooth sailing now.

This happened to me too, Ipad Pro 10.5 was only a month or so old and was replaced. Has been fine since then.

I had this same problem and turned on Reduce Motion option. Hasn’t frozen since.

Go to Settings, Accessibility and Turn on Reduce Motion

I have both of the new iPad pros, 10.5 & 12.9, and both have intermittent freezes. Some times comes back if I wait a minute, sometimes I hit the power button to put to sleep and again to wake up and back to normal. Given the number of reports, I believe this is an apple issue which must be addressed. Swapping out for a new one is not a solution since the problem continues.

Update! I took mine back to Best Buy on day 14 (last day to return) and swapped it out for a new one. Haven't had any freezes on my new one. Been about a week. I'm not positive but it could be a bad lot/batch of iPads out there hat are effected. Best of luck guys.

A full restore did not help. It has something to do with charging. If I plug in to charge while using the iPad the touch screen gets crazy. If I do a hard restart it solves it until I plug it in again. I see this happening now matter the power source, 29w charger, iPad to iMac, or the 12w charger. All with apple OEM cables. The Apple Pencil works perfect no matter what.

12.9 iPad Pro 1st Gen

Got mine replaced last Saturday at the Apple store in Amsterdam.

Did some diagnostics, showed them the vid I took.

They do not repair these kind of problems. So the offered my a replacement. My third replacement of the iPad Pro 10.5

Hope this one works better then the other 2.

Hi

Go to settings -general software update To ios 11.0.1

Cheers

Brian 🇬-1F1E7;

General->multitasking and dock->gestures.. turn it off

problem will be solved 🙂

Have you installed iOS 11.2.6? That helped with my iPad 12.9; although the issue isn’t 100% gone, it’s much less frequent.

Update to 11.3 iOS, my problem has been solved , I had it since August when I got it.After updating it has gone