iPad Pro 10.5 screen randomly freezes - anyone else have this?

I have this issue as well -- more than a couple times. Screen becomes unresponsive. Only a sleep/wake recycle will fix. Using iPad Pro 10.5 WiFi (256 GB) with iOS 10.3.2

It doesn't appear to be "frozen" however. I can still double click the home button and go into multitasking mode -- but the screen will not respond to any touch or swipe gestures.

Seeing how I don't recall this ever happening with my prior iPad Pro 9.5, and on the same iOS version -- I hope it's not a hardware design issue.

BTW, I lost two HearthStone matches because of this.

Manny

I also have this problem. iPad Pro 10.5 512G with cellular. Screen randomly freezes for a few seconds then responds as normal. Happens in various apps and on the home app screens. Very annoying and disappointing for a device of this caliber and cost.

AppleCare also ran a diagnostics test on my iPad Pro too via internet, it passed too. He also told me that, I am sure, you will use your iPad for a long time with no problems. What a joke ? I am also very disappointed with this iPad Pro, after paying so much money. I expect it to function perfectly.

I wonder if it is related to bad RAM issue. I pray that it is only a iOS issue, so that it can be fixed by iOS update. I like this iPad when it functions well, as I am typing this message right now. Otherwise, it is so much hassle to go to Apple Shop in another city for replacement. It is also question mark, if they replace it ? If they don't acknowledge the issue. It is also impossible to reproduce the issue, because it happens randomly, when it is least expected. Only thing, I can do right now, is filling an Apple Feedback form for iPad, and letting Apple know about this issue on my iPad Pro.

Here is the link for Apple Feedback page for Apple:

Feedback - iPad - Apple

To Everyone who has posted with this display freezing issues on 10.5 inch screen iPad Pro models,

I cannot BELIEVE with nine pages of users with this issue no one here has mentioned Apple’s product feedback pages!

Apple designers and engineers do not read these forums. Apple supplies these forums for users to work out their product issues with other users, but these community forums ARE monitored/moderated by Apple Staff assigned to these community forums, along with some community help specialist, but I do not think any info is ever passed on to who/mever the cognizant parties are who would need to know if there are any mounting issues with a product or software.

The only way to get Apple to, DIRECTLY, listen to ALL of you and to get Apple to get a “heads-up” on this problematic 10.5 inch screen iPad Pro screen freezing issue, is to use their feedback portion of their website.

ALL of you need to constantly hammer this feedback page to alert Apple about this technical issue!

Apple cannot fix what they are never made aware of!!!

All of you submit your feedback here!

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you submit via this feedback link.

Good Luck to You All!!!

I also have an iPad Pro 9.7" and it never exhibits this problem with screen freeze. Must be something to do with the internals of the 10.5".......

hey tscheel, Was your's still in warranty when they replaced it?

Yep, I installed 11.2.6 as soon as it was available. Didn't help at all.

My same problem has been getting worse. It started off in one small spot and has been going to larger areas now, and more frequent. Disappointed in my new Pro 10.5!

iOS 11.3 worse than ever on my ipad 12.9!

Just sent it to you. Hopefully they figure this out.

Just updated to iOS 11.3, and the screen freezing still persists. This is really starting to get quite annoying. Has anyone else figured out a fix yet?

Hi Jeff,

Good Day, How Are You ?

Thanks you.

Much appropriated for your feedback.

Thanks,

Srini

I’m hopeful everytime an update is released that it will solve it but nothing yet. The next hope is that ios12 will sort it......

Same problem here with 10.5 256gb with cellular.

not responding screen, sometimes after a couple a seconds working again.

keeps occurring , even after restore with iTunes pc.