Apple Watch not counting outdoor walk exercise

What irks me is sometimes it works and sometimes it doesn’t. Appears to stop working after an update and then starts working again after a week or so. Not a big deal since all I really care about is how far I walked and the time in which I walked it, but it is really stupid that I walk 4 miles in an hour and it doesn’t count that as exercise.

Not so. If I do indoor walk it count all of it and my heart rate isn’t as high and I don’t burn as much calories. So there! And Apple, I am 63 yo, 63 inches and you all should take account for that. I’m not a young whipper snapper and I’m getting back into shape. Fix your stinking app!

Not so. If I do indoor walk it count all of it and my heart rate isn’t as high and I don’t burn as much calories. So there! And Apple, I am 63 yo, 63 inches and you all should take account for that. I’m not a young whipper snapper and I’m getting back into shape. Fix your stinking app!

I am absolutely livid. I LITERALLY just bought series 3, GPS + Cellular for over $400!!! I had a series 1, but now my husband wears it just because and ours both do it!! So I’ve virtually spent over $700 on watches they just say oh we don’t know just use an app on your phone? No. Some of us like to log everything and it’s not ok that these do this! The fact that my watch is less than a week old with this issue is ridiculous. They better have an answer besides trying a third party app as much as I spend on their products (iPhone 3, 4, 4s, 5, 6, 6s Plus, iPhone X, macbook, iMac, iPads and the iPad Pro and pen, apple watch 1 and 3, and countless cases and accessories, and then my husband’s phones he’s had 4..) and I’d say they get enough from us to fix a problem with their devices!!

I'm really disappointed in Apple. It used to be the brand that I trusted to just work how it's supposed to and now I get frustrated at every turn. Just now, I tried to reply to the entire question but nothing happened when I clicked on "reply" so I had to reply to this comment. WHY DON'T THINGS WORK WITH YOUR SOFTWARE ANYMORE? I have done every fix possible for this problem and nothing has worked. Apple, please fix your app or don't have it on the watch!

My friend and I just recently bought the Apple Watch series 3. We love the watch but, as many here, very disappointed we cannot get credit for our outdoor walks. I’ve called Apple support and have done all their recommendations such as calibration, moving wrist with Watch, unpairing and pairing. The issue still exists. For a 2 mile brisk walk with an avg heart rate of 132, I got credit for 4 min. APPLE - FIX THIS!!!!!!!!!!

Mike,

I have lost that map also. Thanks for reminding me of it. Does the work around mentioned previously work?

You know when I sent my Apple phone back they extended my order to three years. I wonder

If they are going to extend the watch warranty?

Wow!

Just read all of these messages and I'm really really confused.

Got myself an Apple Watch Series 3 GPS in the end of July and absolutely in love with it. It registers all of different workouts that I'm doing like Outdoor Walk, Outdoor Run, Outdoor Bike, Stair-Stepper and Yoga via Other.

My Watch is running watchOS 4.3.2 with the latest beta of iOS 12 on my iPhone. Now I'm scared that one day my Apple Watch will stop working like that.

I just walkes 3.85 miles for 1 hr 15 min and was credited with only 34 min of exercise, using the outdoor walk serting. All the data is there but it didn’t count as exercise. Last week i had no issues on outdoor walks. Now i do... very frustrated. Too expensive of a watch to have these issues.

Yesterday, took a thirty minute walk. The watch gave me three minutes of exercise. Apple should remove the outdoor walk option from the watch until they find a way to properly calibrate it. I agree. Watch far too expensive to fail in this simple task. This has been an ongoing problem with my watch and I’m definitely not satisfied with using the “0ther” exercise option as an alternative.

The “0other” option does not give you the distance travelled or your speed when walking. That’s why it is not a suitable option. The basic problem is that I’m an old fellow and I walk slowly., but it is exercise, even though I walk more slowly than a thirty year old. The outdoor walk option is set by Apple for a vigorous walker and it doesn’t take into account variations in age and it should do so .

Holy Moly! That sounds complicated. How long has that worked for now? Do you have to do it every day? How did you figure this out? Tech support?

Has anyone else tried this or anything else that worked?

I got my a series 3 watch about a week ago and I have had this problem since day one. A 30 minute walk at average 129pbm heart rate at a 19 minute/mile pace(i'm a big guy) counted 2 minutes of "exercise" .. this definitely seems like something that is broken and I hope Apple gets around to fixing it. I don't really care about "closing my rings" or whatever enough to do workarounds but if they are gonna advertise this as a feature it should probably work.

I’m not working for Apple, but I can understand why they are keeping silence about it. This bug is strange.

I just finished a 60 minutes outdoor walk and every minute was registered.

I also asked my friends who have Apple Watches and everything seems to be cool with their exercise rings too.

How old are you? What kind of physical shape are you in? How fast did you walk? I'm 87 years old, slow as molasses, yet I walk to my maximum speed, which is probably a third of yours? And the exercise app doesn't work for me. Bet there's a big difference between our physical profiles.