Apple Watch not counting outdoor walk exercise

When I use the outdoor walk workout, nothing I do counts as exercise. My pace is fine, my heart rate is high enough. If I use indoor walk, it works fine, but, I'd prefer that my outdoor walks be recorded as such, because it seems ridiculous to have paid $370 for something that doesn't work as it is supposed to.


I've read other threads that suggest unpairing and then setting the watch up as a new watch (have done that), have suggested wiping everything and starting fresh (have done that too and lost all of the data and achievements I had earned before).


When I first bought the watch, it worked fine until a sleep app froze on it one day. I realize that shouldn't have anything to do with the issue, so it's likely coincidental.


I have also read older threads stating that the outdoor walk workout was glitchy, but, I'm unsure if Apple considers that problem to be solved?


My watch is on version 3.2.2 and my phone is on 10.3.2.


[Re-Titled by Moderator]

Posted on Jul 16, 2017 11:59 AM

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Posted on Aug 13, 2018 5:08 PM

Mine was solved by re-enabling all the location services for calibration etc, then turning off both iPhone and watch, then turning on iPhone first, then watch....then going for a walk while holding the iPhone for the first 15 minutes. The route map and walk were both recorded. You do have to walk at a good pace, though.

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Dec 20, 2017 6:32 PM in response to Krissn333

Same problem. Yesterday I did two walks: one recorded fine and the second didn't record heart rate. A hike this morning didn't record but the heart rate monitor recorded through the Strava app. In the past Outdoor walks have crashed mid walk, recorded only a part of the walk, crashed at the end of the walk and lost all the data.


Software is up to date. I've unpaired the watch and repaired it just before a walk. I've calibrated it.

I'm forced to run a third party app or two because I want credit, but it's not really credit because you don't credit third party apps. *** Apple?

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Apple Watch not counting outdoor walk exercise

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