Why does the system use more than a half of my storage?

My apps use around 7gb, photos are in iCloud storage, only a few of them are on the phone. And the rest of my storage uses system 8.3 gb. How can it be? Why did I buy the phone with 16gb and got only 8gb of storage for usage?

iPhone 6s Plus, iOS 10.3.3

Posted on Jul 31, 2017 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2018 2:56 PM

I had this problem in my 16GB ipad. The entire 16GB was used up by the OS. I did a full reset and installed the latest IOS which was 11.4. All is good now and the ios is only using 4.81GB currently although I have noticed it climbing slowly. It really wasn't that hard to do the reset and only took a few minutes to get all my apps and photos back on the device. I didn't do a restore of a backup because I wasn't sure if that would bring the problem with it.


Here's a link to a support page that was helpful.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Good luck!

72 replies
Question marked as Top-ranking reply

May 29, 2018 2:56 PM in response to UnrealGear

I had this problem in my 16GB ipad. The entire 16GB was used up by the OS. I did a full reset and installed the latest IOS which was 11.4. All is good now and the ios is only using 4.81GB currently although I have noticed it climbing slowly. It really wasn't that hard to do the reset and only took a few minutes to get all my apps and photos back on the device. I didn't do a restore of a backup because I wasn't sure if that would bring the problem with it.


Here's a link to a support page that was helpful.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Good luck!

Feb 11, 2018 12:07 PM in response to UnrealGear

One quick fix I that worked for me (Iphone 5s) was completely deleting the podcast app. My system storage went from 7.88 GB to 4.2 GB, and curiously enough, I also cleared 7 GB of space. I was subscribed to multiple podcasts but not once did the storage page in settings tell me that the library was taking up so much space!

My phone storage screen looked very similar to "natarave"'s before I deleted the podcasts app.

I think Apple does not communicate well on how ICloud storage affects media usage. For example, when the Iphone Storage page calculates my photo memory, it will alternate between 180 MB and 3.5 GB used.

I am honestly disappointed that an issue so detrimental to user experience is so poorly addressed. Sometimes I can't take photos or download books when I want.

Good luck, Senior Ghiradelli

Dec 3, 2017 11:11 AM in response to MisfitLife

I also have this problem. I have done everything recommended to optimize space. I have removed most photos. It's the System files that are eating half the space. Somewhere it was recommended to try a backup and restore via iTunes, but I'm unable to complete the restore because it says I don't have enough space on my MacBook. Similarly, on the MacBook, the System files are eating almost 340 gig of my 500. I've cleaned up everything I can think of... Something is not right here. The problem on the MacBook side is bigger and creating more roadblocks to production, but really they seem like the same thing on a different scale. What's up with this, Apple?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does the system use more than a half of my storage?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.