Loose USB c port on MacBook Pro 2017

I have been wondering exactly the same thing. I have the same computer. Often when I have an external drive plugged in it randomly says you disconnected the drive as the ports are terribly loose and not nice and stiff. I can't say I have plugged that many things in. I wondered is this just my computer or is this some sort of pathetic usb-c deal... Will be making an appointment at apple genius bar.

Same thing happened to me, they claimed it's "normal" but after a big argument they agreed to replace the ports. They're fantastic now, I hope they don't wear out in six months like the originals though.

I had almost the same exact situation. One port virtually useless, two in terrible shape and one that was marginal at best.

As was previously stated, it's obviously a flaw on the Macbook itself because the power brick that comes with it doesn't seem to suffer from the same problem.

I also have the same problem, I'm always very careful in connecting the cable, but I noticed that all 4 doors are now quite loose after only 6 months, now my MBP have 1 year.

I noticed that on the power adapter, the male part of the connector is constructed in different ways, and better, than the same on the machine, and in fact, that works properly.

I have the Apple care, I hope they do not make a fuss about replacing the doors, given what the warranty extends.

I have the same problem on the port where I normally charge. It is unacceptable for a device that is sold at a high price and supposedly designed for pro users to have such a major design flaw. It seems that all 4 usb-c ports are susceptible to the loosening, which is like an impending doom.

There are no official apple stores in the country where I live, so taking the laptop to an authorized repair shop will result in a 6 week turn around for any repairs because parts have to be shipped in from either Hong Kong or Singapore.

Are the ones that I get going to be significantly better in quality? What happens when a port gets loose 1 year after my Applecare plan ends? I just have to put up with it? Why do you assume I'm ranting? These are valid questions.

Having Apple "repair or replace at their option" is your only recourse under warranty.

If the work they do is not satisfactory, have them do it again.

Why do you assume I'm ranting? These are valid questions.

Because several posters here haven't even given Apple the chance to "make it right", and are already questioning the integrity of their theoretical repair, before they have even seen it.

How would you suggest I measure the durability of my brand new USB-C port? I simply want ports that will last the life of the laptop. What other information will be made available to me during the repair that may assure me that I will have such ports post-repair, since this is what I find to be satisfactory quality for a professional laptop?

Please, I implore upon you. If you were me, what would you deem satisfactory in this case? I know the port will feel fine when the laptop is fixed but I am interested in knowing how usable my laptop will be to me in two years. How would you seek assurance from Apple that your ports will not fail soon after the warranty lapses?

hi to all, I withdrew yesterday my macbook, which had the problem at USBC ports, I had to argue a lot with the boy of the Genius bar (what genius ..?) to make me replace the doors. The first guy said that it was a normal thing that wear, to which I am angry saying that from a computer that costs € 3500 (+ 300 Apple care ..) this thing is unacceptable, I also told him that I had read on this community (their ..) of the widespread problem, I also showed him that on the mac exposed the problem is not vrified, and only after having discussed for a long time I managed to make me replace the parts.

Always the Genius (?) He said that he would replace them but the problem would be reified .. It's okay, but I could not even give a simple backup with TM.

In the end they replaced the ports, and also the logic board and the keyboard, perhaps due to the fact that this model of macbook is difficult to repair, and this thing is not good at all, it's okay when Apple Care is active, but the repair invoice, under Apple's charge, is 1097 euros!

the advice I can give you is to demand the repair of the doors, also because the problem is design, and it is them, as I wrote, in the door on the charger, the problem does not arise, and as I pointed out to Genius (?) the number of times I connect the cable to the two sockets (charger and mac) is the same, so it's an obvious design problem ..

satisfied with the repair, but unhappy with how they tried to pretend nothing, if I was not angry and I had mentioned the community, they would not do anything, unacceptable for a brand like Apple, I hope they behave differently, but I did not doubts this way.

I hope I have been helpful

Macbook pro 15 touch bar 2.7 GHz 16 Mb RAM 512 SSD bought in March 2017

I'm having the same deterioration on the ports, they still function, but they have lost that secure "click" that they used to have.

In regard to the hyper drive adapter, they are garbage. I bought one hoping it was exactly what I was missing and I was really disappointed. Constantly loses connection (even on a brand new MBP with good ports). After some testing I've realized that adapters with direct connections don't work as well, adapters with a cable going to a hub help avoid small movements or even the weight of the adapter causing it to disconnect.

I have the same problem here! I have an expensive £2800 MBP using external SSDs with virtual machines and USB-c is proving to be disaster ports -- same as video editing, if external drives get disconnected, this causes a big problem and wasted work. I even purchased expensive Belkin USB-C cables to minimize the problem - but now I'm slowly realising it is not the cables : it is the port in the MBP which is becoming looser with use -- this is an expensive Pro machine - I expect Apple to fix this via recall!

I have the same problem here! I have an expensive £2800 MBP 2017 using external SSDs with virtual machines and USB-c is proving to be disaster ports -- same as video editing, if external drives get disconnected, this causes a big problem and wasted work. I even purchased expensive Belkin USB-C cables to minimize the problem - but now I'm slowly realising it is not the cables : it is the port in the MBP which is becoming looser with use -- this is an expensive Pro machine - I expect Apple to fix this via recall!

I expect Apple to fix this via recall!

I recommend you do not hold your breath waiting for this to happen.

DO NOT "wait for Apple to provide a fix". Unless and until a large number of users present their issues through standard problem-reporting channels, Apple does not know there is a problem, and is NOT working on a fix. Being selfish is the best policy, getting yours fixed helps everyone.

If advice supplied here does not provide resolution, You must take additional steps to resolve your issues. Contact Apple support directly through one of these methods:

• contact telephone support (free for 90 days with a new Mac, of for three years with AppleCare purchase)

• make an appointment at the genius bar at an Apple-owned store for hardware evaluation and advice (free anytime, but after five years parts may no longer be available).

• initiate an Online chat

• Visit an Apple Authorized Service Provider (there may be an "evaluation fee", but if they perform any service for a fee, ask for a rebate of the evaluation fee).

Do not expect me to solve the problem alone, and I advise you to go to numerous to protest the problem, probably in the US are more careful, but in other parts are not, I myself had to discuss for 30 minutes with two Genius, and I had to mention this official community, and refer to this post to get the repair, and I have the apple care ..

Then they combined a mess, replacing the logic board with one with the video card Radeon 455, I have the 460 .. so a downgrade .. I came back and I got the card replaced, obviously they have apologized, but from Apple some things you would not expect.

as I pointed out to the Genius, the connector on the charger, used the same number of times as the Mac, even more certainly being one, is well done and the connection is always the same, but on the Mac are a real crap, and practically every accessory, or simply the charging cable, must be connected to these, I have failed various backups for this problem.

go to the apple store and let the port change!