AirPods connected but no sound

Stephen, I had this issue, to fix it I had to do a reset, open the AirPod case and press the small button on the back of the case for 3-5 seconds, til it blinks Amber 3 times, close lid, then go onto Bluetooth Settings, ‘forget your AirPods’, then just allow them to pair again. They should work fine theb

the same thing happened to me literally like fifteen minutes ago. i was pretty worried because a few days ago i left them on the side when i had a bath (they didn’t get wet but i was worried the condensation had done something to them). i searched up what to do and nothing worked: disconnecting my airpods, charging them, turning my bluetooth off and on etc. so decided to just restart my iphone and it worked straight away. i still don’t know why it happened (i’m due an update on my phone so maybe that’s why) but i’m glad i fixed it

My ipod case would sync and it showed “connected” in the bluetooth settings but would only play music in the phone not the ipods. What I did to fix;

1. Go to settings; blutooth; forget device

2. Turn off bluetooth

3. Soft reset phone ( hold right button until phone shuts off)

4. Wait 1 or 2 minutes

5. Turn phone back on

6. Go to settings and turn blutooth back on

7. Resync ipod case by opening case lid and pushing button on back of ipod case

8. It should resync and ipods should work again

I have had my AirPods for awhile now and seemingly had no issues. The no audio thing popped up tonight, they would not make the ear detection noise, but they would show the connected symbol in the status bar. I’d then play something, no sound would come out of the AirPods, and after 5 secs or so they would disconnect and re connect.

It is to be noted that this issue only arouse, for the first time, when I connected to my AirPods in the music app, through the switch audio button. I had also been listening through them with my MacBook and had not disconnected before.

Hard resetting the AirPods, forgetting them and reconnecting, restarting my iPhone, and switching off automatic ear-detection did not fix the problem but for some reason this method did.

Opening the control centre, long holding the music tab and using the switch audio device output button to switch to my iPhone and back to the AirPods. It worked, they played sound, and I have no idea why. I did have the automatic ear-detection off though at the same time.

After that however, I switched the auto-detection back on but the AirPods would not pause/play when I took one out and put it back in. Again I toggled a few things to no avail. Tried the control centre audio switch again and it seemed to fix it! We’ll see how long it works though.

I hope this helps others. Also I do not have an Apple Watch so no interference there.

I have found that if you are using any music service i.e. Pandora,Spotify, Apple Music or anything that allows you to change your output from your Airpods to your phone like Pandora does it makes it so that your Airpods DO NOT SHOW UP ON THE TOP OF YOUR IPHONE!!!!! and when you call someone it wont connect to your airpods.!!! The simple fix is to make sure on whatever you are listening to that you click the little square button on the bottom and make sure the Airpods is selected not your phone I spent like 3 hours figuring this out!!!

I observed this issue several times and it makes my upset. Last time i played with airpods settings. And turning off autodetect of earpods in ears fixes the problem, they start playing.. firstly i thought that autodect feature works bad, but then i tried different position of earpods in ear, and observed they play if earpod is directed to the bottom and stop playing if i rotate them to be directed to the front (looks more horizontal). The conclusion for me is that earpods detect it’s pulled off from the ear, but physically it is not.

Also it explains another solution to put them into case and back (it also changes the position in ear)

so that’s my story, and sorry for my English, I’m not a native speaker.

I have had this same problem and the only way I can get the Airpods to start working again is to turn bluetooth off and back on. At first I thought it was just the Airpods, however, I also have a Plantronic bluetooth device and have had the same problem. I've reset my iphone 7plus to factory (via iTunes) per Apple help and still have the problem. I'm scheduled for an Apple Store repair now.

Fixed this problem by putting airpods back to the charging case. Wait and open the case cover to see both case and airpods are showing battery percentage. Then remove the airpods and put on ears, worked again.

I have had this problem too! After about half a day of trying to figure it out, I got mine working again by adjusting Volume Limit to an audible level. I think I have inadvertently set my Volume Limit setting to a low level.

Settings -> Music-> Volume Limit->

I just experienced this problem for the first time, and one of the comments below got it on the nose (for me, at least...). I just had to "forget" the Airpods from my phone, then re-pair them using the button on the case. Worked right away.

I had the same problem. Fixed it turning off the automatic ear detection. Apple seems to have a problem with auto detection with all of their products. I had a problem with my new Apple Watch not getting notifications and fixed it by turning off wrist detection. Hope this helps.

I've been plagued by this problem, and it's become steadily worse over the last few months. Today everything was playing fine until a timer went off. After that, playback didn't resume and nothing I can do will get them to work again. The phone says it is playing to the Air Pods, but no sound is coming out. Then after about 10 seconds, the icon showing connection to the Air Pods disappears. Rebooting phone doesn't work, killing apps doesn't work, etc. I just "forgot" the Air Pods and tried to re-pair them; total failure. I tried a second time and now it's working.

This is clearly a software problem.

Definitely. I have 4 tiles, and another 4 shared from my wife, and vice versa. We both have Apple Watches. Me and wife had the same trouble with our AirPods.

Both have had no issues after last TileApp update.

I had lengthy dialogues with senior Tile technicians for the last months. At last they admitted that Tiles were the source of Bluetooth interference, causing AirPods not to work properly. This was part of - but not officially - the reason for the last update.

After flawless performance for a month and a half I started seeing this issue this morning. I have an iPhoneX, Apple Watch Series 2, and the AirPods.

To troubleshoot I tried umpiring and repairing my AirPods, but I still didn’t have sounds and no chime when placing the earbuds in my ears.

I didn’t restart my phone, but what worked for me was putting my Apple Watch into airplane mode. The AirPods started working again immediately. There must be some sort of interference between the watch and the AirPods.

The steps that works for me are:

1. Go to bluetooth settings and select Forget this Device

2. Restart all devices (iphone, apple watch and airpods back into charger)

3. Pair again the Airpods to the iphone.