AirPods connected but no sound

You can fix it by going to the control panel, long-holding (or 3D-touching) the “music” tab, then selecting AirPods from the sound-play dropdown (top-right corner of the widget).

Hope this helped!

Ran into the same issue. Resolved it by forgetting the airpods form bluetooth settings, restarting the phone and pairing them again. Hope it works.

I’ve found that apps including Apple Music and Spotify can “hijack” the audio output preference. Even if the AirPods are connected, if they’re not selected as the playback device in Apple Music and/or Spotify, they won’t work for ANY other purpose either. This includes YouTube, your browser, etc. It’s frustrating. For now, try heading into your Apple Music or Spotify App (even if you never use them) and making sure the AirPods are the selected output device.

I have an iPhone 7 Plus. I have been using AirPods for over a month. Today it stopped working in which I'm not hearing any sounds from them. To fix this I went to Settings > Bluetooth > turned off Bluetooth > turned on Bluetooth > press on connect for the AirPods to get my AirPods working again.

What solved it for me was toggling the EQ and Soundcheck audio setting in Settings > Music. Then I had to go to the AirPods in the playback control, hit play and turn the volume back up from zero. (I had previously checked volume and it wasn’t at zero. Not sure what set it back to zero). Works fine now.

I also had this problem, connected the airpod to iPhone X, check on my phone the Bluetooth devices connected. Airpod shows as connected. However when I play music the audio is coming from the phone speakers and not the airpod. Whilst putting the airpod back into the case and re-open solved the problem. This seems to be a workaround and not a fix. I don't expect such issues and having dump workarounds is acceptable coming from a premium product.

I have been having this issue for several weeks, although mine usually does play the ear sound initially. Mine gets particularly bad when I'm running errands and switching back and forth between car speakers through the dock connector and the AirPods. Unfortunately, bluetooth off/on and airplay on/off do not work, and I don't usually take the case with me when I'm out. I end up having to switch my phone off and start it back up, sometimes 4-5 times in a couple hours. Other days, it has no problems. Mine will show the AirPods as connected and show them as an option for sound output in iTunes or other audio apps, but when I tap on them to select, I just get the spinning wheel and the sound continues to play through the phone's speakers. I suspect it's phone-related, because I also have a few other odd sound things, such as the phone briefly playing through the speakers even when connected via dock connector to my car stereo (then it switches if I do anything with the screen), or not being recognized by my car stereo after ending a phone call unless I unplug and re-plug the dock connector. I was hoping an update would fix, but it didn't and I'm loathe to do an erase and set up as new due to losing all my old Health data.

ETA: I thought the reset button fix had worked, but the problem returned after a day or two.

I have had a similar issue. It says it is playing through my AirPods, but there is no sound coming from my phone or my AirPods. This happens every so often but is not a major issue, as refreshing the music app solves the problem.

Not sure if this help you

but I had the problem with iMac.

1. I had to turn off my iMac Bluetooth and turn back on.

2. Then I turned off and on all other Bluetooth devices those were connected to the Bluetooth

3. After that Airpods started working perfectly fine

I am not expert but I think other devices bluetooth was interfering with airpods and iMac's Bluetooth connection.

Apple support had me reload my iPhone as a new iPhone and not restore from backup and the problem continued with the AirPods. So apple replaced my iPhone and I have not had the problem sense.

Your phone may need a reboot along with your AirPods so just reset them both

Just go to the music app, and play something from the radio. For some reason this fixes the problem. Not really sure why.

I just had the same problem, show connected, everything seems fine, but just no sound.

Then, I turned up the volume, and voila, sound!

Good luck guys.

After I did this, it still didn’t work so I put the airpods and the case on the charger for about a minute and they finally started working again!

With AirPods connected to your phone, on the phone go to Settings, Bluetooth. Find where AirPods are connected. Next to the connected text there is a small blue i in a circle. Select that and it will take you to the screen which has ear detection.