AirPods connected but no sound

What solved it for me was toggling the EQ and Soundcheck audio setting in Settings > Music. Then I had to go to the AirPods in the playback control, hit play and turn the volume back up from zero. (I had previously checked volume and it wasn’t at zero. Not sure what set it back to zero). Works fine now.

I also had this problem, connected the airpod to iPhone X, check on my phone the Bluetooth devices connected. Airpod shows as connected. However when I play music the audio is coming from the phone speakers and not the airpod. Whilst putting the airpod back into the case and re-open solved the problem. This seems to be a workaround and not a fix. I don't expect such issues and having dump workarounds is acceptable coming from a premium product.

I have been having this issue for several weeks, although mine usually does play the ear sound initially. Mine gets particularly bad when I'm running errands and switching back and forth between car speakers through the dock connector and the AirPods. Unfortunately, bluetooth off/on and airplay on/off do not work, and I don't usually take the case with me when I'm out. I end up having to switch my phone off and start it back up, sometimes 4-5 times in a couple hours. Other days, it has no problems. Mine will show the AirPods as connected and show them as an option for sound output in iTunes or other audio apps, but when I tap on them to select, I just get the spinning wheel and the sound continues to play through the phone's speakers. I suspect it's phone-related, because I also have a few other odd sound things, such as the phone briefly playing through the speakers even when connected via dock connector to my car stereo (then it switches if I do anything with the screen), or not being recognized by my car stereo after ending a phone call unless I unplug and re-plug the dock connector. I was hoping an update would fix, but it didn't and I'm loathe to do an erase and set up as new due to losing all my old Health data.

ETA: I thought the reset button fix had worked, but the problem returned after a day or two.

I have had a similar issue. It says it is playing through my AirPods, but there is no sound coming from my phone or my AirPods. This happens every so often but is not a major issue, as refreshing the music app solves the problem.

Not sure if this help you

but I had the problem with iMac.

1. I had to turn off my iMac Bluetooth and turn back on.

2. Then I turned off and on all other Bluetooth devices those were connected to the Bluetooth

3. After that Airpods started working perfectly fine

I am not expert but I think other devices bluetooth was interfering with airpods and iMac's Bluetooth connection.

Apple support had me reload my iPhone as a new iPhone and not restore from backup and the problem continued with the AirPods. So apple replaced my iPhone and I have not had the problem sense.

Your phone may need a reboot along with your AirPods so just reset them both

Just go to the music app, and play something from the radio. For some reason this fixes the problem. Not really sure why.

I just had the same problem, show connected, everything seems fine, but just no sound.

Then, I turned up the volume, and voila, sound!

Good luck guys.

With AirPods connected to your phone, on the phone go to Settings, Bluetooth. Find where AirPods are connected. Next to the connected text there is a small blue i in a circle. Select that and it will take you to the screen which has ear detection.

I am encountering the exact same scenario. I have an iPhone 6S.

This is just a guess on my part, but I believe this situation has something to do with a problem introduced by one of the recent iOS 11 point releases as my AirPods worked absolutely flawlessly for months prior to iOS 11.x.

The problem started for me somewhere around the 11.1.1 / 11.1.2 update...

Putting them in the charger and opening closing the lid seems to temporarily resolve it but it has reoccured.. always when starting a run (of course!).

I read that resetting the AirPods using the button on the charging case and re-pairing to the iPhone can fix it. I'll try that if it happens again.

Thank you for your courage.

Ugh ,no fix in any of the updates so this has been happening for 3 months now.I actually given up a bit and bought Bose Soundsports and they are far superior in sound quality,but have larger case and no cool functionality like turning off when you remove them.The other bad thing about Bose is you do get case battery feedback as much as AirPods.I use AirPods once or twice a week now,the only thing that has been helpful is going back and forth with AirPlay between phone and AirPod quick fix.But sometimes I have to do it every couple of minutes,other times once or twice with hours of play without problems.

This definitely fixed mine! I think I set the volume to minimum to try to prevent Apple music from Auto playing Everytime I got in my car!

I guess I have to choose both car and airpods or neither. Haha thank you so much!!!

I have a variation of the problem and the fix. Bluetooth says air pods connected but no headset icon and sound stays in speaker. iPhone 6s. AirPod resets don’t help me. iPhone restart does. Looking forward to iOS 12 for this and other problems.

Problem solved u just need to factory reset i had same problem and went to best buy and they factory resetted my airpods and now problm solved