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AirPods connected but no sound

Hi everyone,



I've had AirPods for about a week and love them, but they're not without glitches...


Recently I went to go for a run. I put the AirPods in my ears, but did not hear a "tone" like I normally do (ear detection?).


Anyway, my iPhone displayed a headset icon at the top of the screen, so I proceeded to play Apple Music, but nothing was played over AirPods. The headset icon disappeared and music was played over iPhone speakers instead.


The headphone icon icon came back, I tried to play to AirPods, but the scenario above repeated - no sound, icon disappeared, music over iPhone speakers.


Has as anyone else experienced this ? I've search (Google) but find no similar issue.

Posted on Sep 13, 2017 8:55 AM

Reply
83 replies

Feb 26, 2018 3:02 PM in response to Stephen Todd

Similar problem. My AirPods work 99.999% of the time when I’m connecting to play audio out of the Music app or the Overcast app. However, when I’m picking up incoming calls or trying to play voicemail audio, I either get no audio even though my AirPods say connected, or my iPhone is unable to connect and plays audio on the iPhone speaker. This has happened off and on since I got them a year ago, over multiple iOS versions, switching from iPhone 7+ to iPhone X, after setting up new pairings, etc.


The only temporary fix I’ve found is restarting the phone, although I’m curious to try the Apple Watch airplane mode trick. VERY FRUSTRATING and limiting bug for an otherwise magical product.

Apr 6, 2018 8:09 AM in response to Nick Warino

After flawless performance for a month and a half I started seeing this issue this morning. I have an iPhoneX, Apple Watch Series 2, and the AirPods.


To troubleshoot I tried umpiring and repairing my AirPods, but I still didn’t have sounds and no chime when placing the earbuds in my ears.


I didn’t restart my phone, but what worked for me was putting my Apple Watch into airplane mode. The AirPods started working again immediately. There must be some sort of interference between the watch and the AirPods.

Apr 6, 2018 8:27 AM in response to klonghurst

I believe you are correct because I have both a Series 1 and Series 2 watch.After the iOS 11.3 my Series 1 watch had Bluetooth problems connecting to my iPhone 7.I had to completely unpair and reset my watch.My Series 1 watch and AirPods worked together perfectly now,but my Series 2 watch with same phone and AirPods stops the AirPods from playing.When I look at the media on the phone it is still playing,I then pause and disconnect and reconnect Bluetooth to AirPods,then they work again.I noticed I don’t get the chime with Series 2 but do with the Series 1.Unpairing the AirPods with my phone did nothing,if fact 10 seconds after I did it the problem returned.

Apr 21, 2018 4:16 PM in response to Stephen Todd

I had the same problem, AirPods connect but no sound comes out. Tried “forgetting” and re-pairing, turning Bluetooth off and on, rebooting phone, nothing worked. Then I unpaired the AirPods, put my Apple Watch into airplane mode and paired the AirPods back to the phone and it worked. I then took the watch out of airplane mode, and the AirPods continue to function.

AirPods connected but no sound

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