AirPods connected but no sound

I had this problem this afternoon, and i tried to control the AirPods with my apple watch, and it went back to normal.

Restarting my phone, and reconnecting worked for me

i fixed this issue be restarting my device (mine werent connecting to my computer)

The problem seems to have been fixed with the TileApp update, v. 2.23.5 (2511) of mid-December. I had a lot of trouble with lack of sound when making calls before, but now everything works without issues.

Similar problem. My AirPods work 99.999% of the time when I’m connecting to play audio out of the Music app or the Overcast app. However, when I’m picking up incoming calls or trying to play voicemail audio, I either get no audio even though my AirPods say connected, or my iPhone is unable to connect and plays audio on the iPhone speaker. This has happened off and on since I got them a year ago, over multiple iOS versions, switching from iPhone 7+ to iPhone X, after setting up new pairings, etc.

The only temporary fix I’ve found is restarting the phone, although I’m curious to try the Apple Watch airplane mode trick. VERY FRUSTRATING and limiting bug for an otherwise magical product.

I had this same issue today. I was at the supermarket and the AirPods stopped playing music... no sounds. I tried to reset settings etc but nothing helped. It came back when I put the AirPods in its case. I think it’s a bit annoying as I should keep the case all the time with me to prevent this kind of issue. This is really bad!

I think that might be exactly the reason why AirPods appears connected in iOS but no sound is coming out. AirPods thinks it's not in the ears. My AirPods has the same problem too.

I’ve done the factory reset (on all three pairs I’ve had) so many times I couldn’t begin to count. It’s becoming quite clear that it’s interference from

my Apple Watch and other Bluetooth devices that’s causing the problem. Glad the reset worked for you.

I went crazy for 3days....called apple support 5 times...they almost got my iPad replaced....and then I simply changed the volume limit setting and voilá...thanks a lot for this suggestion...life saver...

Ran into this problem. I just double tapped one of the AirPods and it played through the AirPods just fine.

I just got my AirPods on Tuesday and ran into this issue today.

I can see that the AirPods are connected and selected as the output device; volume is turned up on the phone but there is no audio coming through the AirPods.

Our son has the same issue, connects, but only plays music through the phone speakers, we have tried connecting them to my iPhone 7, but it resulted in the same problem. So the issue must be with the pods themselves. Anyone else found this?

I have this same issue. It has occurred on 2 different iphone 7 plus's. The issue occurs regardless of how many factor resets, repairing and reboots occur. It comes and goes. The consistent factor appears to be that an audio application (mostly audible) was playing on the airpods prior to answering the phone call. It could have been paused. It's EXTREMELY frustrating. This one problem has me almost ready to ditch airpods despite how much I love them when they work properly. When I need bluetooth headphones I need them because I can't hold a phone to my head and it's rarely practical to use a speakerphone in such situations or stop to reboot the phone or mess with resetting a bluetooth pair. CLEARLY this is a software bug and needs to be addressed! Happy to provide logs etc.