AirPods connected but no sound

this is the exact issue I'm having. Did you you ever get it resolved? I have the 8plus

I’ve found that apps including Apple Music and Spotify can “hijack” the audio output preference. Even if the AirPods are connected, if they’re not selected as the playback device in Apple Music and/or Spotify, they won’t work for ANY other purpose either. This includes YouTube, your browser, etc. It’s frustrating. For now, try heading into your Apple Music or Spotify App (even if you never use them) and making sure the AirPods are the selected output device.

Definitely. I have 4 tiles, and another 4 shared from my wife, and vice versa. We both have Apple Watches. Me and wife had the same trouble with our AirPods.

Both have had no issues after last TileApp update.

I had lengthy dialogues with senior Tile technicians for the last months. At last they admitted that Tiles were the source of Bluetooth interference, causing AirPods not to work properly. This was part of - but not officially - the reason for the last update.

What solved it for me was toggling the EQ and Soundcheck audio setting in Settings > Music. Then I had to go to the AirPods in the playback control, hit play and turn the volume back up from zero. (I had previously checked volume and it wasn’t at zero. Not sure what set it back to zero). Works fine now.

Ugh ,no fix in any of the updates so this has been happening for 3 months now.I actually given up a bit and bought Bose Soundsports and they are far superior in sound quality,but have larger case and no cool functionality like turning off when you remove them.The other bad thing about Bose is you do get case battery feedback as much as AirPods.I use AirPods once or twice a week now,the only thing that has been helpful is going back and forth with AirPlay between phone and AirPod quick fix.But sometimes I have to do it every couple of minutes,other times once or twice with hours of play without problems.

This definitely fixed mine! I think I set the volume to minimum to try to prevent Apple music from Auto playing Everytime I got in my car!

I guess I have to choose both car and airpods or neither. Haha thank you so much!!!

I have a variation of the problem and the fix. Bluetooth says air pods connected but no headset icon and sound stays in speaker. iPhone 6s. AirPod resets don’t help me. iPhone restart does. Looking forward to iOS 12 for this and other problems.

I have had my AirPods for awhile now and seemingly had no issues. The no audio thing popped up tonight, they would not make the ear detection noise, but they would show the connected symbol in the status bar. I’d then play something, no sound would come out of the AirPods, and after 5 secs or so they would disconnect and re connect.

It is to be noted that this issue only arouse, for the first time, when I connected to my AirPods in the music app, through the switch audio button. I had also been listening through them with my MacBook and had not disconnected before.

Hard resetting the AirPods, forgetting them and reconnecting, restarting my iPhone, and switching off automatic ear-detection did not fix the problem but for some reason this method did.

Opening the control centre, long holding the music tab and using the switch audio device output button to switch to my iPhone and back to the AirPods. It worked, they played sound, and I have no idea why. I did have the automatic ear-detection off though at the same time.

After that however, I switched the auto-detection back on but the AirPods would not pause/play when I took one out and put it back in. Again I toggled a few things to no avail. Tried the control centre audio switch again and it seemed to fix it! We’ll see how long it works though.

I hope this helps others. Also I do not have an Apple Watch so no interference there.

Not sure if this help you

but I had the problem with iMac.

1. I had to turn off my iMac Bluetooth and turn back on.

2. Then I turned off and on all other Bluetooth devices those were connected to the Bluetooth

3. After that Airpods started working perfectly fine

I am not expert but I think other devices bluetooth was interfering with airpods and iMac's Bluetooth connection.

The steps that works for me are:

1. Go to bluetooth settings and select Forget this Device

2. Restart all devices (iphone, apple watch and airpods back into charger)

3. Pair again the Airpods to the iphone.

Same issue. Super frustrating. Will be returning to store and purchasing something else soon. Had tons of issues with these since I bought them new at store. Not worth the premium you pay for them. Many cheaper options out there that won’t cause you as much trouble. Stay away from this product

I went crazy for 3days....called apple support 5 times...they almost got my iPad replaced....and then I simply changed the volume limit setting and voilá...thanks a lot for this suggestion...life saver...

I had this same issue today. I was at the supermarket and the AirPods stopped playing music... no sounds. I tried to reset settings etc but nothing helped. It came back when I put the AirPods in its case. I think it’s a bit annoying as I should keep the case all the time with me to prevent this kind of issue. This is really bad!

Do any of you use Apple Watch?

I use the Applewatch