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AirPods connected but no sound

Hi everyone,



I've had AirPods for about a week and love them, but they're not without glitches...


Recently I went to go for a run. I put the AirPods in my ears, but did not hear a "tone" like I normally do (ear detection?).


Anyway, my iPhone displayed a headset icon at the top of the screen, so I proceeded to play Apple Music, but nothing was played over AirPods. The headset icon disappeared and music was played over iPhone speakers instead.


The headphone icon icon came back, I tried to play to AirPods, but the scenario above repeated - no sound, icon disappeared, music over iPhone speakers.


Has as anyone else experienced this ? I've search (Google) but find no similar issue.

Posted on Sep 13, 2017 8:55 AM

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Posted on Sep 15, 2017 1:00 PM

I just got my AirPods on Tuesday and ran into this issue today.


I can see that the AirPods are connected and selected as the output device; volume is turned up on the phone but there is no audio coming through the AirPods.

83 replies

AirPods connected but no sound

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