ios 11 update phone freezing

Hi, I updated to ios 11 on my 64GB iPhone 6s without any issues. But since doing so my phone has stopped working 3 times. The problem is that the phone freezes and I can't press any apps or open app switcher, it's just dead. I have to do a force restart to get back up running again.

iPhone 6s, iOS 11

Posted on Sep 20, 2017 2:22 AM

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Posted on Oct 7, 2017 9:20 AM

Guys ! I have The solution on this problem 😀

My phone is back to normal again🙂 i tried nearly everything .

Delete phone reload icloud did’nt fix it 😒

Delete phone Through apple configurator 2 did’nt fix it 😒

But then i noticed the problem was showing at most when i use Tinder 😂 so uninstall tinder and boom problem fixed ! I also tried to install tinder again and phone is still good and with no errors 😀 so guys uninstall Tinder 😄 Maybe other Apps Will do the same , but for me it was Tinder

390 replies

Dec 23, 2017 1:29 PM in response to redskins4me

I have an iPhone 6 and two iPhone 6s that I regret updating
to IOS 11. Now the phones are freezing and getting stuck to the point the phones
re-boot. I googled the issue and it seems Apple have taken upon themselves to
slow down the CPU of older phones with every new IOS, in order to optimize performance
of the battery? Which I am calling out as BS, Apple is stating they are not
doing this to make its customers upgrade, but that is the case when I am about
to t get its consumers to upgrade, how
else would they continue to make profits? BTW I am visiting my parents whom, I
gave my mother my old iPhone 6 which is on 10.3.3, Its running smooth and is
not freezing compared to the iPhone 6 I have as a backup.
<Edited by Host>

Sep 30, 2017 9:25 AM in response to andyk105

Have the same issue with iPhone 7. Usually have to reset the phone 2-3 times a day.

Went to the Apple Store, they said that problem is with software and advised me to make an iCloud backup, then restore to the newest iOS 11 from iTunes, then set up the iPhone from iCloud backup. Followed the instructions, and, unfortunately, it didn't help at all.


So, the phone is unpredictable right now and i can't trust it anymore 😟

Sep 30, 2017 10:13 AM in response to Ignaciopvx

Apple isn't here to see everyone's posts. You need to go here: Feedback - iPhone - Apple


This isn't global, I have a high end phone and I'm not having the issues you are seeing so include as much data as possible in your feedback as well as what troubleshooting steps you have taken.


I'm glad you never had any issues with updates but I find that hard to believe since iPhone OS 2 and iOS 3 bother had interim updates that caused battery issues on every phone and an update had to be rushed out. Maybe you skipped those updates.

Oct 2, 2017 3:52 AM in response to andyk105

Exact same issue. This didn't happen to me before. Have my iPhone 6s Plus more or less since it came out.

I had this freeze (unable to tap anything on the screen and pushing side button to get "slide to power off" doesn't work)

now maybe 4 times (updated to iOS 11 when it was available to regular users).

The only thing that helps, is to "force restart" the iPhone (holding side button and Home for several seconds).


Until the next freeze.


I saw comments, saying that it wasn't a bug and it must be the phones. I don't believe this. As I didn't have this issue before.


Also, I'm not sure if it was like that pre-iOS11, if you go Landscape in Video FaceTime call then switch to different app, I can't get back by tapping the green "Face Time" bar. Have to rotate quickly to Portrait, then I can tap the green bar.


Surely minor detail, but I thought that this worked before.


I'll try and find out if the freeze happens after using specific Apps but this will be rather hard as it happens not so regularly.

Oct 13, 2017 3:01 AM in response to andyk105

Count me in. I have a 64GB iphone 7 and also experience the freezes people have been reporting (running ios 11.0.3). Apart from the freezes, I also have other issues with ios 11 :

- sometimes, I would initiate or receive calls ans not be able to hear or speak to the other person on the line (a reset would solve this but still, you can imagine the user experience of this)...

- listeing to music using a BT headset on a non Apple Music app (ie Deezer which is basically a Spotify competitor), commands sent using the headset would not be "routed" to the streaming app but interpreted by the iphone as meant for the default music app (eg, hitting play/pause while listening to a particular song would launch a song on the Apple music app). Also, the BT headset icon in the top menu bar would sometimes into show up there.


As a last resort before reinstalling my iphone as a new device, I have just disabled most of my "always on" location authorizations in the system settings as I've read in this thread that it might help... Will keep you posted.


Apple please fix this mess !! I had no such serious issues with ios 10

Oct 13, 2017 3:03 AM in response to andyk105

Count me in. I have a 64GB iphone 7 and also experience the freezes people have been reporting (running ios 11.0.3). Apart from the freezes, I also have other issues with ios 11 :

- sometimes, I would initiate or receive calls ans not be able to hear or speak to the other person on the line (a reset would solve this but still, you can imagine the user experience of this)...

- listeing to music using a BT headset on a non Apple Music app (ie Deezer which is basically a Spotify competitor), commands sent using the headset would not be "routed" to the streaming app but interpreted by the iphone as meant for the default music app (eg, hitting play/pause while listening to a particular song would launch a song on the Apple music app). Also, the BT headset icon in the top menu bar would sometimes into show up there.


As a last resort before reinstalling my iphone as a new device, I have just disabled most of my "always on" location authorizations in the system settings as I've read in this thread that it might help... Will keep you posted.


Apple please fix this mess !! I had no such serious issues with ios 10

Oct 17, 2017 2:53 AM in response to andyk105

11.1 do not have these issues, I tested it for a while now, also like I said in one of the previous answers this problem is not reproducible for more than a week in my 6s and 8 with 11.0.2 I haven't moved to 11.0.3. All so smooth absolutely whatsoever...Apple is doing some magic here. Only thing am following keeping always in low battery mode..location services off!

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ios 11 update phone freezing

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