ios 11 update phone freezing

Hi, I updated to ios 11 on my 64GB iPhone 6s without any issues. But since doing so my phone has stopped working 3 times. The problem is that the phone freezes and I can't press any apps or open app switcher, it's just dead. I have to do a force restart to get back up running again.

iPhone 6s, iOS 11

Posted on Sep 20, 2017 2:22 AM

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Posted on Oct 7, 2017 9:20 AM

Guys ! I have The solution on this problem 😀

My phone is back to normal again🙂 i tried nearly everything .

Delete phone reload icloud did’nt fix it 😒

Delete phone Through apple configurator 2 did’nt fix it 😒

But then i noticed the problem was showing at most when i use Tinder 😂 so uninstall tinder and boom problem fixed ! I also tried to install tinder again and phone is still good and with no errors 😀 so guys uninstall Tinder 😄 Maybe other Apps Will do the same , but for me it was Tinder

390 replies

Oct 6, 2017 4:52 PM in response to arturbikbaev

I feel very strongly that Apple needs to make this right. Not to put too fine a point on this, but when they tell me that an update is compatible with my phone series, and I update my phone, I expect that my phone might not operate as quickly as it did, I expect little quirks, but I don’t expect my phone to be rendered nearly useless. It is apparent that in reading these posts as well as other online forums that this is a widespread problem. As I’m typing this on my iPad, i’m Even noting quirky auto corrects. For instance, notice the e in even is capped. I didn’t do thaT. Nor did I just cap the t in that at the end of the last sentence.

Oct 7, 2017 5:47 AM in response to Srivatchsan

Not only this there are much more in iPhone 8, bought the launch day hurried to be first in city 🙂 and got these as gift...problem is we all are aware any electronic devices runs on software is prone to such things, ONLY thing I Was worried about was Apple folks including the Store, Services and Apple care made me literally run around all over to reach any positive conclusion. They just simply denied the problems initially and forced me to take the device back as it is..Hope am reaching somewhere now! There are some good people in there who understand the reality and help out! Wonder where is Apple Quality going??

Oct 8, 2017 4:22 AM in response to andyk105

Have an iPhone 7 Plus that is useless after OS update 11

Spoke to Apple Support regrettably they had me do a back up and restore. That came no where near solving the problem. I now have a 950 dollar paper weight have lost data, notes, and documents. Have lost money and progress on the few games I played. Kept trying to fix it with the second patch that I lost back up with OS 10. 😞

I no longer trust Apple to fix the problem. I can’t replace the data I lost or the money spent, even on items from iTunes. 😓

I intend to demand a refund for the phone and the lost money....😥. Feel like huge fool for ever trusting Apple.

Out money, no phone, lost information just hate Apple so much now

Oct 11, 2017 1:28 PM in response to andyk105

I also have this problem, it will keep freezing if more than a few apps are open, when I play music and lock the screen the music player buttons will go grey and I can't touch them to change a song without unlocking the phone and re-opening the app, also I tried phoning someone today and they couldn't hear me and I couldn't hear them... worst update ever!

Oct 12, 2017 5:06 AM in response to arturbikbaev

Agreed. I updated last evening and my phone worked fine for about 5 minutes. I don’t know if Apple reads these forums but I assume that they do. I cannot understand why they have not seen to address what appears to be a very widespread issue. I have a 6 Plus. I skipped the 7 because I knew that whatever the 10th anniversary phone was on the way. Now they’re saying that most folks won’t be able to get their hands on an X until at least February or March. I’m not interested in the 8. I have had iPhones since the 5. I have endured very slightly buggy updates, but never one that essentially bricked my phone. I don’t pay much attention to Android world, so I don’t know if they have the same issues, but unless Apple straightens this out tout de suite, I’m going to start looking into Android as painful as that might be. They have phones more roughly on par with the X...

Oct 13, 2017 2:44 PM in response to cdubaldo

iphone 6s user.After updating to iOS11


Mine is freezing every 5 mins. Apps, touch screen .Phone blacks out .

At time call doesnt show and will see voicemail straight, after reboot it works.


Update to iOS11 w/o taking backup. Now there is no way to downgrade to iOS10 w/o loosing data .


Apple please let us know the way to downgrade to iOS10 w/o data loss.


iOS11 is just UNUSABLE and FRUSTRATING .



Whats the point of havin 1000 featurs when basic functionality: Phone call is broke ???

Oct 13, 2017 5:04 PM in response to andyk105

Hi! I have an iPhone 7+ with 11.0.3 software and even just when it had the 11.0.0 version it would freeze on me that i would have to turn it off to make it work again.

This time though with 11.0.3 the message icon would gray out (attached image) and I won’t be able to do anything to have it respond. I locked it and left it alone for 3-5mins but after unlocking it, it was in its same unresponsive-message-icon-grayed-out state. The one thing to do was force restart it.


Never ever ever had this issue before with my past iphones and that is why I love the iPhone because it never freezes like Android phones. Apple, fix please and ASAP.

Oct 16, 2017 3:09 PM in response to andyk105

I have the same problem (iphone 6s Plus) The phone just freezes, I touch the screen and nothing happens, not even the physical buttons. The only thing it allows me to do is the hard reset. Sometimes I have to do it 2/3 times a day. Thought I should just do a clean install, clean all settings and install as a new phone... two hours after this the phone just shut off suddenly by itself. I’ve never changed the screen, let alone non official hardware. What the ****... just plain annoying

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ios 11 update phone freezing

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