IOS 11 Sound Problem

The exact same experience. The app crashes make the phone completely unresponsive for minutes sometimes. And once those crashes happen, it’s a sign that the voice (including alarm) does not work anymore.

exactly the same problem here, while making a call would hear ringing (sometimes out of the loud speaker) but when the other end picks up the call it's mute on both ends.

If I or they try to call with whatsapp it's all good.

Only a hard reset will fix it and only for some time, then the same issue represents itself.

I have to say it's very annoying, when you use your iphone for work.

This iOS 11 update is embarrassing. It's totally out of control.

Everybody has a diverse set of bugs or issues, which I have never seen before.

Appalling

Hmm, the problem seems to have spontaneously resolved itself on my phone. I updated to 11.0.3 and since then haven't had any issues.

I received a call this morning in my car using bluetooth and then was able to make a call no problem a few hours later. This combination would have normally led to the problem and me restarting my phone.

The only new variable is that I bought AirPods, but I wasn't using them (or even had them on me) this morning.

I have had this issue, without any fix, for at least a week or two now. The only way I can hear, and speak to, a caller is with my apple watch. I have tried every recommendation that has been mentioned for sound issues like this to no avail. Wired ear buds with mic do not work. Even the speakerphone option is greyed out on my phone.

I have also noticed that:

• I am not able to record anything in Voice Memo
• When I try to set up Siri to recognise my voice (after totally resetting my phone), it is as if it is detecting sound/noise and quickly goes to the next step and fails.
• The Phone Noise Cancellation setting some of mentioned does not exist on my phone

I am running 11.1 on a 6s on Rogers in Canada.

I have exactly the same problem since the update to iOS 11 with iPhone SE. Almost every time when I disconnect my headset the mic&speaker don’t work during calls. Also the alarm doesn’t ring while being on silent mode = super annoying. So far only solution is reboot.

I have the same issue. I have to put the call on speaker phone, it's the only way I can take a phone call other than having a bluetooth or earplugs with a microphone. I am also unable to play any videos or music from my phone's speaker. I went into the Genius Bar and they couldn't figure out what was wrong with it. They said there was a newer update so they updated me to the iOS 11.1.1. Still did not work. Finally they came back and said that I have a missing prong in my lightning cable area because that was all they could find. I'm sure it has nothing to do with the sound issue, and I am still able to charge it.

My phone will ring when I get a call, and it will sound when the alarm goes off. It even plays noise when I slide the ringer and alerts bar under the settings. It makes no sense that a hardware problem would cause the phone receiver and speaker to stop working for some functions and not others.

As I was standing at the Genius Bar waiting for an answer I over heard another woman explaining to another Tech the same exact issue. They couldn't fix it. Instead they chalked it up to a hardware problem and told me I'd have to get another Iphone. So frustrating!

Beleve it or not. I got litlle fix.

When i deinstalled Whatsup sound got little better.

(version of iOS is 11.1.1)... ATM gonna downnload version 11.1.2 (good luck to me).

it did not help me deinstalling Viber. (if you think that gonna fix it even more, sound is better but not like before, but at least i can hear better). For Apple stuff, please check how sync with other voice call providers work.

Best of luck guys

I have noticed my 6s Plus now behaving much better over the last 2 weeks! I have not had the problem of no audio with incoming or outgoing calls since that time. I currently have iOS 11.1.1. I don't know if the problem was fixed by that release, or by an update to some other app that may have been conflicting with iOS.

I accidentally did the upgrade to 11 and ever since I have had nothing but problems with the phone. The sound and microphone and speaker problem that was discussed in this thread is definitely caused from the upgrade. If I am listening to a speaker through Bluetooth and then pick up my phone to send a message I am unable to use voice to text. After a phone call or text message comes in while I am listening to Bluetooth the volume goes all the way down and I am unable to use the microphone on the phone I have searched the Internet for a fix and the frustration with an upgrade coming out that has many problems makes no sense. My phone is working much slower and freezes periodically. I need

Same for me. When I use loudspeaker on a call, my mic won’t work. But when I try recording a video or using the voice recorder it works perfectly fine. I hope apple fixes this soon because I’m pretty sure it’s not a problem with my microphone :(

Guess what. It happens on my iphone x too. Everything was fine until I updated to ios11. After the update, I can’t hear my calls, no dial tone too. I restored the phone. Everything was back to normal. I stopped doing updates after that until ios11.2 came along. I updated and guess what. The problem returned! This is really frustrating!! Apple seriously needs to do something about this. It is affecting a lot of people.

I tried every possible solution on forums, nothing works..problem happened to me after i paired my Iphone 7 (ios 11.2.6) with bluetooth aux receiver, which i use in my car to listen music...i answered call while i was connected with that bluetooth device, and problem with microphone started there...on calls, other people couldn't hear my voice, recording voice memo is noisy a lot i can't even hear my voice, camera works best for video recording of all apps, it have some noise when i can hear in max volume...calls i don't know how, but they are fixed now, both with normal/speaker mode....now i'm installing the iOS 11.3 beta 5, and i'll report if the problem is fixed or not..

hi,

After upgrade to IOS 11 my iphone 6s, when I make a phone call and using Loudspeaker , microphone does not work. but in normal call when loudspeaker is off, microphone works good

Apple is denying that the sound issue is related to their update. I am having to send my phone in and get a new one. We are all experiencing some glitch NOT related to this update. HA.

Noise cancellation worked for the next call I made. My second call returned to having a terrible microphone and I once again had to use head phones for anyone to hear me.