Audi MMI and iOS 11

Updated to iOS 11. Now my iPhone won’t play on my Audi (2015 A6) MMI system. Audi or Apple’s issue?

Posted on Sep 20, 2017 7:48 AM

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Posted on Jan 5, 2018 9:55 AM

Hi,


Had the same issue.

Found that by removing the Bluetooth connection (deleting it) and then connecting via the MMI cable (no Blurtooth) it then worked as expected, (views of Albums,Songs, Artisits etc).

Once connected via the MMI then reconnected Bluetooth & phone and all is now working.

64 replies

Feb 11, 2018 5:19 PM in response to Martin Toal

I found out the problem. After a week of playing with the problem, I finally found out what the issue is. First step is to reconnect the AMI cable then connect to the Bluetooth. Next setup after connecting to the Bluetooth is to go to Apple Music( one that comes pre installed) then while in there just pick random song and press play. Next step is to restart the MMI by holding the center button, top right, and the setup together for about 3 seconds. While the mmi restarts don’t exit out the Music app. What for the mmi to fully restart and boom it will work.

Sep 21, 2017 7:09 AM in response to Martin Toal

Hi Martin!

I understand that your iPhone isn't connecting to your car stereo, and I'm happy to help. Please follow all of the relevant instructions in this support article, including contacting Audi to inquire about a firmware update if necessary.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

Thanks for using Apple Support Communities.


Cheers!

Oct 1, 2017 1:52 AM in response to raina_b22

This seems to be a problem for a lot of people, I connect my iPhone 6 via the custom lead supplied by Audi (not a USB which has a lightning connector to then attach it to the phone) this then operates apple music through the screen in the car and voice control making it hands free - I cannot connect via bluetooth as the car only supports 1 blue tooth device and I need my business phone connected to it during the working week. Since updating to iOS 11.0.1 I get an error message saying the device is not supported. Do you know if there has been a software update issues to Audi - I assume they would have worked with apple on it? I am in an Audi A4 2014.

Dec 31, 2017 4:40 PM in response to Speedbird1

In the past I could connect my iPhone 6 to a cable inside my glove compartment using a lightning adapter and it would play music over the Audi MMI music system it would also charge and play Podcasts. Since I’ve updated to iOS 11 the system does not even recognize the phone it won’t charge and it won’t play music Allie seems to think it’s an Apple problem

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Audi MMI and iOS 11

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