Audi MMI and iOS 11

Updated to iOS 11. Now my iPhone won’t play on my Audi (2015 A6) MMI system. Audi or Apple’s issue?

Posted on Sep 20, 2017 7:48 AM

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Posted on Jan 5, 2018 9:55 AM

Hi,


Had the same issue.

Found that by removing the Bluetooth connection (deleting it) and then connecting via the MMI cable (no Blurtooth) it then worked as expected, (views of Albums,Songs, Artisits etc).

Once connected via the MMI then reconnected Bluetooth & phone and all is now working.

64 replies

Nov 13, 2017 5:31 AM in response to Martin Toal

Just wanted to report my status quo ...


My "setup":

  • Audi A3 Sportback (8VA, 2015)
  • MMI+ Touch with software version MHIG_EU_AU_P1544
  • iPhone 7 with iOS 11.1.1
  • MMI cable with yellow collar (AUDI part number 4F0051510AL)

Functionality:

  • Music playback works, but from time to time titles are skipped or start from the beginning for no obvious reason.
  • No cover artwork, neither via cable nor via Bluetooth connection!

An earlier workaround using the MMI cable with red collar and dock connector (AUDI part number 4F0051510R) in connection with an Apple dock-to-lightning adapter cable is not working any longer. This workaround used to work like a charm including cover artwork.

I already got in touch with AUDI, but there is nothing but silence from their end ... 😟

Dec 4, 2017 11:18 AM in response to anypats

Anypats... Seriously ??? Again ???

As it seems you don't understand let's try another SIMPLE explanation (sorry I cannot make little drawings, just use words)...


Situation A : an iPhone + IOS 10 + current Audi cable + Audi car = OK !!! Youpee...

Situation B: same iPhone + IOS 11 + same current Audi cable + same Audi car = NOT OK...


What has changed ??? Ooooh, only IOS... hummm... maybe IOS is the root cause of the problem...


You get it now ?


This problem is reported and confirmed by hundreds (maybe thousands) of people on the web all around the world. All was good then update to IOS 11 and it does not work anymore... So, please, remove your Apple eye shade and use your brain to analyze the problem before commenting

Nov 27, 2017 9:49 AM in response to anypats

Anypats, I don't agree with your statement.

Yes, Audi knows that the cable should be replaced to work with IOS11 but keep in mind the current cable worked perfectly well on IOS 10, IOS 9, ... If it does not work anymore is because of code change in IOS11 so, a fix in the IOS is the best way to get this sorted out without having us to spend money to buy a new Audi cable just because Apple got some fun in the code. The fault is 100% on Apple side

Oct 1, 2017 1:52 AM in response to raina_b22

This seems to be a problem for a lot of people, I connect my iPhone 6 via the custom lead supplied by Audi (not a USB which has a lightning connector to then attach it to the phone) this then operates apple music through the screen in the car and voice control making it hands free - I cannot connect via bluetooth as the car only supports 1 blue tooth device and I need my business phone connected to it during the working week. Since updating to iOS 11.0.1 I get an error message saying the device is not supported. Do you know if there has been a software update issues to Audi - I assume they would have worked with apple on it? I am in an Audi A4 2014.

Oct 17, 2017 1:05 PM in response to Martin Toal

Hi Martin, cdn_tech_guy, and all


I tried to reboot the MMI system and the iPhone successfully was recognized, but that lasted only until I disconnected the iPhone and tried to reconnect it again. Now the same error appears "iPod not supported" on the Audi MMI (2015 Audi Q3) system.


The connection via Bluetooth continues to function, I am able to listen to music (only skip forward or backwards) and am able to initiate and receive bluetooth calls.. but the physical connection to the Audi MMI system no longer seems supported.


Am I missing something?

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Audi MMI and iOS 11

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