Audi MMI and iOS 11

Anypats, I don't agree with your statement.

Yes, Audi knows that the cable should be replaced to work with IOS11 but keep in mind the current cable worked perfectly well on IOS 10, IOS 9, ... If it does not work anymore is because of code change in IOS11 so, a fix in the IOS is the best way to get this sorted out without having us to spend money to buy a new Audi cable just because Apple got some fun in the code. The fault is 100% on Apple side

You can disagree but why would Audi put a bunch of money into R&D and manufacturing into a new cable if all it was going to take was an iOS update. I’m sure Audi doesn’t just take this lightly and start designing a new cable without talking to Apple first.

I get your point and Audi have a bit of responsibility but there are some facts to take into consideration:

- I have my Audi for a bit over three years and my iPhone 6S for a bit over two years

- My wife also have an Audi for a bit under 3 years and an iPhone 6 for almost three years

- Our phones always worked perfectly well on both cars since day 1 and stopped working with IOS11

- Audi does not update car software unless you ask and pay for it

So, the only change has been the IOS. I can't believe our two cars got the same problem with the MMI or with the cables at the exact same time as well as all the other persons complaining about the problem on the web (look on Google, there are thousands of complains about this). So, the change on the code between IOS 10 and IOS 11 is the root of the problem.

Where I agree that Audi have a responsibility is about the fact that, instead of using a standard USB connection for the phones, they are using a proprietary cable that connects the phone to the car for audio and control and also connects the phone to the amplified roof antenna. Since IOS11 has been released I've been able to use my phone on a rental car without any problem so IOS11 does not break everything but something that has been changed have an impact on the way Audi is connecting the phone on the MMI. But, again, it worked just fine before IOS11 so can we really blame Audi ?

Audi A3 8VA (2015) with MMI+ Touch version MHIG_EU_AU_P1544 and iPhone 7 with iOS 11.2 beta 5:

No covers, multiple connection abortions, unpredictable jumps during playback ... 😟 ... I hope there will be a fix, soon!

Audi 2013 MMI and iPhone X running 11.1.2

Bluetooth cuts out every 15-20 seconds, then reconnects. Happens while on a call or while playing local music or streaming music. Sitting at Audi of Arlington, VA and they say they don’t have a fix and that the issue is on Apple to resolve.

Anypats... Seriously ??? Again ???

As it seems you don't understand let's try another SIMPLE explanation (sorry I cannot make little drawings, just use words)...

Situation A : an iPhone + IOS 10 + current Audi cable + Audi car = OK !!! Youpee...

Situation B: same iPhone + IOS 11 + same current Audi cable + same Audi car = NOT OK...

What has changed ??? Ooooh, only IOS... hummm... maybe IOS is the root cause of the problem...

You get it now ?

This problem is reported and confirmed by hundreds (maybe thousands) of people on the web all around the world. All was good then update to IOS 11 and it does not work anymore... So, please, remove your Apple eye shade and use your brain to analyze the problem before commenting

So why has Audi admitting it to being their issue and stating they are working on a fix? Other manufacturers have admitted to the same thing and fixes have been released or are forthcoming. Believe what you want but Apple has yet to state this is an issue they are working on and just refer people back to the vehicle manufacturers. Therefore, updating to any 11.2.x version, 11.3 or later will almost be guaranteed NOT to fix the problem.

I'm SO frustrated!! I just did the update on my phone today, and now my phone will not play ANY music through the MMI. Whenever I plug my phone in, a box pops up saying "can't connect". ***?? I really hope Audi OR Apple comes up with a solution.... this seems to be a reoccurring issue.

To be precise about my MMI issue, Bluetooth works fine, cable works fine! It is the WiFi connection with MMI app that does not. As IOS 11 has a new file system that appears to use compression to provide the allusion of increased space, the MMI app appears not to decompress before trying to play the music. That is why MMI reports corrupt file

In the past I could connect my iPhone 6 to a cable inside my glove compartment using a lightning adapter and it would play music over the Audi MMI music system it would also charge and play Podcasts. Since I’ve updated to iOS 11 the system does not even recognize the phone it won’t charge and it won’t play music Allie seems to think it’s an Apple problem

Thanks for that, however when you say a cable do you mean a Standard USB cable with a lightening connector or do you mean another type of cable?

I cannot find a Standard USB plug anywhere in the car???

OK, things must have changed on different models. I have no USB anywhere in the car and nothing at all in the glove box.

The nearest i get to any plug it a rubber covered one in the arm rest that resembles nothing I've ever seen.

thank you

Hi,

Had the same issue.

Found that by removing the Bluetooth connection (deleting it) and then connecting via the MMI cable (no Blurtooth) it then worked as expected, (views of Albums,Songs, Artisits etc).

Once connected via the MMI then reconnected Bluetooth & phone and all is now working.

I found out the problem. After a week of playing with the problem, I finally found out what the issue is. First step is to reconnect the AMI cable then connect to the Bluetooth. Next setup after connecting to the Bluetooth is to go to Apple Music( one that comes pre installed) then while in there just pick random song and press play. Next step is to restart the MMI by holding the center button, top right, and the setup together for about 3 seconds. While the mmi restarts don’t exit out the Music app. What for the mmi to fully restart and boom it will work.