iPhone not getting text notifications

I legit just bought a brand new IPhone 6S and got it on September 24th 2018. Everything was working perfectly, my first issue was downloading apps that were free but they still wanted some kind of payment information. So I go do so, than it tells me my Apple ID Is associated with to many credit cards, when I’ve only used maybe 3 the most trying to fix this so I can download apps. But someone resolved that for me, and NOW MY ISSUE. I went and did the upgrade device for my phone and I got iOS 12 now, ever since I did that that day all was fine. I went to sleep woke up and I’m not getting alerted, or my texts tone is not going off when I get any text messages. So if I’m not looking at my phone every 5 mins I won’t know I got one until I do see it an it will be the next day or hours after the fact. WHY is it doing this? My side button isn’t turned off to silent, it’s on, I went into settings and messages even re picked different sounds for my phone to go off when I got texts but still not a **** thing! I’m getting upset cuz I just spent $ an bought this phone after 2 years of being stuck with a POS prepaid that had no internet or nothing. So here I go back to my iPhone that I love so much but I’ve never had more problems in my years of having every iPhone. That’s why I NEVER updated the software even tho ppl talk **** and say it’s bad I need to do the upgrade, but look what happens when I do. And I’ve done everything I know and I STILL GET NO SOUND OR ALERTED WHEN I GET TEXT MESSAGES!!!! But phone calls and all else come thru and go off with no issues at all. 😑 ugh.

I’m not getting the notifications from message. I’m getting the nomber Of message on icon but notifications are not getting. I checked the aceess to from lock settings and i also checked the Bluetooth system but not stills getting the notification. Please help me!!!

Same! i have an iPhone 6s plus and lately i have to turn my phone on, unlock it, and go to the homepage and see the messages app with the little number of messages to see that i have a message and i depend on messages, and i've done everything on the internet, do not disturb off, and notification on and still nothing, if you found an answer please let me know!

do you have the apple watch? I had problems until I turned off the ringer on the watch and then I could hear my messages come in again.

also - don't mean to offend - but be sure under settings > Sounds & Haptics you not have the volume "change with buttons" on. Be sure that's off. If you have your music turned down low and that button is on, your phone and messages will be turned too low

This is a problem that has been rattling around for a while and it does not seem that there is any one fix. I feel your pain.

If none of this works, read all the posts here - some of these suggestions work for some people.

I had a serious problem with my new iPhone X Max where no photo programs would pull the photos off. I had to do a factory reset and rebuild from scratch. All the apple "geniuses" said "oh did you try a reboot?"

I think this problem belongs to the MAC OS X message app.

I don't get the text message alert on the iPhone when the MAC OS message app is open. All iMessages are notified in the MAC app and not at the iPhone. But text messages are not received by the MAC App.

When the MAC is off all alerts are correct notified at the iPhone.

I recently purchased the Apple Watch series 4 (non cellular). Pairing it to my IPhone7 was easy and simple. However I have noticed that I no longer get message notifications on my iPhone. I understand by design, message notifications would be expected to be received on the watch. I took the watch off. I received text messages with no alerts anywhere (except on my laptop).

I have the most recent versions of software for the Watch and iPhone installed. What I have found is IF I disable Bluetooth, messages notifications begin as expected on the phone. I would REALLY like to see Apple give the customer the ability to configure where and how messages and notifications in general are received on both the watch and the phone, concurrently or not.

The problem I am facing is I receive text alerts from work that I may need to wake up for and the haptic feedback on the watch is not sufficient. There are times I want the phone to continue notifications with the watch, there are times when I may want notifications on just the watch. There are times I may not want any notifications. For the money spent, I feel I should be given the option to configure as needed.

Summary, message notifications aren't working when Bluetooth is enabled and the watch needs Bluetooth (or wifi) to communicate with the phone. Too much hassle having to remember to turn Bluetooth off when in the house, but back on when I leave the house.. and to take the watch off before bedtime so the phone will alert me loud enough to wake me... I am within 30 days of purchase of the watch and am seriously considering returning it.

Is it me? Am I missing a configuration option somewhere? Based on some of the posts above, it appears to be Apple... sigh

Have you checked Settings>Notifications>Messages to make sure that you have either Banner or Alert selected as the notification type and that you have sounds enabled there?

Same issue with my 6+

I wonder if this is fixed in 11.01 update. I’ll report soon.

Same over here... however I’m only not receiving notifications from 1 person (my husband :(..) I need this fixed because it’s making me angry ugh!

Same here, iPhone 7+, also no notification on my iWatch 2. Only iPad pro and Mac shows incoming message notification and sound

Similar problem on 6S. Updated to 11.01 but still the same.

Hi!

I ran the updat for 11.0.1 and i was able to get it working again. Do not disturb was turned on even though I never turn it on. Could that be something that is automatically selected?

Same thing happened to me.

In my messages with her, I clicked the I at the top right and "hide alerts" was slid to green. Check that on your contact.