iPhone not getting text notifications

First, ranting without substance brings a lot of noise to the conversation.

1. Try contacting Apple Support to walk through all options for notifications/alerts settings as many more options have become available with iOS 11. (800) APL-CARE or 800-275-2273 if you can't be bothered to spell it out.

(Pro Tip: if you are open to suggestions and willing to listen without interruptions, sometimes a solution arises.)

2. Saying it DISABLES ALL TEXT ALERTS on your iPhone permanently is false and you know that but if you would like to help the situation you are always able to send Feedback - iPhone - Apple

3. There absolutely is a (hide alerts) feature when pressing the ℹ on the side of a phone number or text thread as you can choose to hide alerts by individual or by group.

4. I also have the same issue and Bluetooth seems to be the factor at hand, because when it is turned off the phone allows me to receive text message alerts on lock screen with no problem.

5. For some people, they mentioned that deleting the conversation thread allowed them to receive notifications with no issue again.

6. For some people, particularly those who it happened with only one person, check that hide alerts was not enabled. To check this, two ways:

Slide from right to left and you will see (iOS 11) a blue box to [hide alerts] or red box to [delete]

-or-

see #3 above.

This frustrates me as well since I also own an Apple Watch and just want things to work. Remember everyone here wants to help solve the issue or offer suggestions, to which some might fit and some might not... That is what a forum is designed to help with for everyone, not a one size fits all. I do not think going to iOS 10 will resolve this as other people have mentioned this happening on iOS 10 as well.

Good luck because we are both in the same boat and hope a software update comes soon to resolve this.

Turning off Bluetooth via Settings app fixed the problem. Unfortunately, this makes my Apple Watch pretty useless aside from being able to tell me the time as it is no longer connected to my phone. Apple please fix ASAP

Not sure if everyone found an answer to this problem yet, but I deleted all of my Widgets (what you see when you swipe right on the unlocked home screen), except a couple I really wanted to keep (Find Friends and My Verizon Data). Now, it's been several days and I get notifications and the clock on my locked screen! (haven't been able to keep that working for more than a few hours or so until now).

Thanks to someone mentioning some widget that they thought was the problem. I had tons of widgets, deleted/inactivated all but 2, and now everything works!

Good luck!

Solved my issue. I wasn’t getting a ding when my wife messaged me after IOS11.2.1 update, I think.

In my wife’s (on my phone) Contact > Edit > Alert Tones, no tone was selecited. Selecting one was the solution!

Hi,

My iPhone also stopped making sounds when text messages arrived. The text message wasn't send to my iWatch neither.

I managed to resolve it by disabling "Wi-Fi calling on this phone":

1. Open the Settings app.
2. Tap Phone > Wi-Fi Calling.
3. Switch the Wi-Fi Calling on This iPhone slider to Off.

Kind regards,

Roger

I spent about three hours experimenting and writing down what I tried and what worked... yes, I am a rocket scientist..... here’s what I conclude....

1) ipads, running ios11, do not exhibit the problem

HERE IS HOW YOU LOSE AUDIO NOTIFICATIONS OF TEXTS....

Make sure that you are not near any BT devices that are ON

Make sure BT is OFF on the phone and that ALL BT devices are disconnected

in settings, go to SOUNDS and test the text tone. It’s working, right?

Now turn BT on, and connect with a device (I use my car)

Try the SOUNDS/TEXT TONE again, no sound, right?

And... btw, note that the alert sounds aren’t even transmitted to the BT device.

now, reverse it all

find your device in the BT device list, disconnect, turn BT off.

go to SOUNDS and test as before.... sounds are back, right?

so.... it’s a BT problem

1). Connecting the iPhone to a BT device knocks out audio alert tones AND

2). Tones are not transmitted to the BT device

just as an aside, before I discovered this, I had incredible problems with my brand new Subaru Impreza refusing to recognize my phone, even though, the phone showed connected and the Subaru showed connected. Music played fine through BT, yet car said phone wasn’t there. Subaru replaced radio twiDe. I now know it’s the phone. Oh, one more thing.... texts are not transmitted to the car system when this happens. *****.

I have been struggling with this problem for months, thinking it was due to turning on/off Bluetooth. I checked the volume, notifications, Do Not Disturb, etc.

I finally found another forum that said there's a button for "Hide Alerts" from specific people or conversations! This is different than the general Do Not Disturb button.

If you are not getting the beep notifications from certain people only, open the text message and click the "i" next to their name at the top. Make sure that "Hide Alerts" is turned off (slid to the left and all white). Check this for each contact that you are not receiving notifications for. After doing this, I started getting the beep again.

Had the same problem, but with one person. Turns out while using the info button/screen while looking for a phone number, I must have bumped the "Hide Alert" option and turned it on.

By turning it off, I now get alerts just like normal. Problem corrected.

I think so. When the Apple watch is connected it automatically silences alerts on the iPhone. So I disconnected my messages and the alerts on iPhone work. I wish Apple gave me a choice. I want to use customized ringtones, to recognize whose who. The Apple Watch just ‘dings’ all the time. I hope Apple begins to listen more, and allows for more choice.

Ok, so after much annoyance and frustration my husband fixed this me me. It’s seems I must have accidentally swiped my message thread from the right and hit ‘hide alerts ‘ . The easy way to identify this is when you go to edit messages and look at the message logo it will show a half moon next to the circle logo. If you see the half moon then swipe that message from the right and select ‘show alerts’. Enjoy!

Did you try what I mentioned above?

Reset Network Settings

Settings > General > Reset > Reset Network Settings > Confirm resetting

That worked for me.

Also check your Notifications for Messages. For some reason after the update it switched mine off.

I've found that I've had to disable Bluetooth for the sound alerts to work. Once enabled, the sound alerts stop. So until I fix, I will keep Bluetooth disabled as much as possible.

You have him on “do not disturb” this is a bug that came with the update. Just click his name in your messages and then scroll down and unclick “do not disturb.”

That's what I troubled shot it to. Once I turned off my watch it all worked perfectly. I think it's working as designed, just not advertised.

Do individual texts that you are not notified of have a present room icon next to them?

https://www.howtoisolve.com/how-hide-alerts-individual-conversation-ios-11-messa ges-iphone-ipad/