iPhone not getting text notifications

My solution was changing notification settings. They were bypassing the phone and going to Apple Watch. If you have a Bluetooth device attached that may be an issue as well.

I was having the same issue with my iPhone 8X. Don't ask me how it happened, but my notifications were turned off.

To fix:

1. Go to Settings.
2. Select Notifications.
3. Under Notification Style, scroll down to and select Messages
   
4. Ensure Allow Notifications is turned on.
   
5. Back out and repeat for other applications.

Guys!! I think I fixed my issue.. so we have an older iPad mini and when I updated to iOS 11, I noticed that I actually signed into my iCloud account on my phone, which I haven’t done in years. Problem with that was my old iPad was also connected to the same iCloud account. I figured I would check just for the **** of it since I’ve literallg tried ALL of your guys suggestions and what do you know, there was a notification on there with my cell number.. don’t remember exactly what it said but yeah. Got rid of the message and had my husband try to send me a text. Voila! Sounds are back, notifications, vibration.. it’s like it never happened 😑🤔. Not sure if this is what fixed it but I’m guessing it was.. anyway, thought I’d share! Good luck everyone..

Updated to 11.0.2. on my 7+ , still having issues with text messages showing on my notification screen. The sound and vibration will go off but no texts will show on the screen. I still have to unlock the phone and manually go to the messages app in order to check if I have a new message or not. This is by far the worst IOS update i've seen Apple put out.

EDIT:

Possible solution, I had my text size in Display set one notch higher than the default, I turned it down to the normal size and text messages now appear on my lock-screen.

This absolutely fixed it for me (I also had to manually turn off do not disturb, since it’s during my normal DND time) Text messages in both directions, to and from my wife’s phone and mine, are now showing, even with screen turned off and iPhone locked.

I spent 12 hours today trying every combination of settings, plus 30 minutes on the phone with Apple, and reading through every thread I could find.

I never even noticed a little “i“ but once I checked both phones—one on iOS 10 where it was labeled “do not disturb“ and mine on iOS 11 where it was listed as “hide alerts“— and slid the buttons to off, iMessage notifications are now properly appearing.

Thank you markduganjr !

Having had a nice long chat with support I did loads of investigating. With Bluetooth Off tones were heard on the lock screen with Bluetooth on and Apple Watch linked no tones are heard on lock screen. Not sure if it’s something to do with the watch linking. Apple engineers are looking into the problem.

I know for a fact my issue is with BT being connected to anything; car, headphones, speaker. When connected to anything via BT, the notification alert sound is pushed through the connected devices speaker instead of out of the phone speaker.

This can be a problem in the car since if you're not streaming from the phone and listening to the radio the sound doesn't push through to anywhere and you'll miss notifications. For headphones, if they're connected but not in your ears you'll not hear anything either.

Since this is my first time back into iOS in 4+ years I'm not sure if its supposed to work this way or not, but its truly annoying and the cause of missing plenty of important notifications.

I just troubleshot my mom’s phone which was experiencing this issue. We realized that she had accidentally tapped “do not disturb” in control center. We recommend that everyone double check this, as the inverted color scheme on the icon isn’t immediately obvious as being “on” or “off “ if you don’t use this feature regularly. There is still value to skeuomorphic UI conventions.

Same here for two members of my family with Apple Watches. Turn off Bluetooth and notifications work on the lock screen. Turn it back on, Apple watches connect and no notifications on the locked phone. Notifications do work on the watch. Is this a new feature vs. a bug? Is Apple trying to reduce the disruption of notifications by only alerting on one device?

After much tinkering, I now have sounds on our iPhone 8, iPhone 6plus, and air2 ipads after the IOS 11 update. My Blue Tooth is turned on. Under Settings>Notifications everything is turned on and "Persistent" is activated. Sounds are on "Circuit." Mute is not activated on outer left of my iPhone 6 plus and I am not on Do not Disturb. Under Settings> Sound, volume is turned all the way up. Keyboard Clicks is on, as is Lock Sound. Also, I went into my "Contacts" and reinstated the sound tones for Ring tones and Text Tone for my contacts. I think that doing this last part is what finally turned my text notification sounds back on. Hope this works for everyone else.

Solved for me: I had to dig around because turning off BT didn't work for me. What did work: disabling "Scheduled" Do Not Disturb setting. Since being on iPhone (6s Plus), I've religiously used the scheduled DND feature. After updating (restore, clean update, restore backup), to iOS 11 and then iOS 11.1, I still had this problem of not receiving message notifications when screen was locked. After troubleshooting and trying the BT thing, nothing worked. I thought it might be DND related since changes were made to that system to accommodate DND while driving. Since turning off the "Scheduled" DND setting, all message notifications have worked as normal. Haven't tried turning it back on as I've just been toggling on DND from control panel before going to bed and off when waking up, which isn't automatic but fairly convenient.

FYI: this is the main DND feature, not "hide alerts" in iMessage. To change, go to Settings>Do Not Disturb (right below Control Panel setting).

I looked up this chain as I stopped getting text notifications yesterday - no banners on screen and no ping. I have an iPhone 6 now running 11.1.2 Looking at the various suggestions I realised that the 'Do not Disturb' feature had been activated. Now I know what the little moon icon means! I have no idea how this setting was activated; as a precaution I have also deactivated the No Notification While Driving feature. So far at least one or both of these steps has done the trick - at any rate for me. As I have had the phone for almost two years and this problem has never occurred before, I have to assume that IOS upgrades have somehow triggered the situation.

FOUND THE FIX!!!!

youre now about to feel as silly as I did after talking to the Apple genius guy.

take your Apple Watch off. Wha la. Problem resolved. You will now get txt audio notifications on your phone while on the locked screen.

when you have your watch on it notifies you on your watch and turns off audio notifications on your phone. You can turn this off but you lose health settings on watch and also wrist detection.

thank you JOHN. I have NO idea how I had my wife's contact info set to not give me an alert when I received a message from her, but somehow I did. I've now turned hide alerts off and all is back to normal.