iPhone not getting text notifications

No, I cannot say that 'taking off my watch' to fix my phone is a great idea. Really I can't.

I did ascertain that turning off bluetooth brought back my sound notifications on the phone but I do want my watch to work. I have several bluetooth functions for it in addition to pairing it to the phone.

I borrowed my son's iPhone and stepped through quite a lot of changes and at this point I am able to 1) get all notifications WITH sound on the phone AND 2) get the little red dot on the watch that at least tells me I have a message and can swipe down to get it.

To lose to use of the watch in order to get the correct functions of the phone? No, thats not good.

Apple released a software update. I did a little testing and I was getting notifications now, while Bluetooth was on. I had to turn off Bluetooth to get notifications as well. I can’t state for sure as it was a limited test.

Hello Tom,

If you have Bluetooth turned on and are using a Bluetooth headset the sound is redirected to the headset and will not go to the iPhone speakers.

This is a huge problem for the iPhone that has been around forever. Example, I wear a suite for work and use a Bluetooth earpiece when on a call and when the call is finished I remove the earpiece and place it in my suite coat pocket. If I receive a text or email I will not be notified because the notification is being directed tyo my Bluetooth earpiece which I do not have in my ear.

The only notification that you can hear through the iPhone is a phone call. This is very irritating and the only phone that worked as we both would like was the blackberry. This should be super simple but since 99.9999999% of apple workers never use the iPhone in this manner it will probably never get fixed.

I have an iPhone X and it looks like out of the box it is set to alert once for message notifications. With previous phones, I believe it was set to alert twice.

After turning bluetooth off I got all the notifications after muting.

Also changing this to alert twice seems to have resolved the issue also.

I have exactly the same problem with my iPhone 8 plus. if I turn on the Bluetooth the SMS notficiations not sound and also dont show on the screen but If I turn off the Bluetooth works like a charm

The only Bluetooth divice that I have connected to my phone is my Mi band 2 from Xiaomi , I hope this can be fixed ASAP. It's a very annoying issue

My phone have the latest version of iOS 11.2.1

I would encourage people 2 call tech support ask for it 2 be escalated to engineering and after doing all their troubleshooting and it still doesn’t work ask for a new replacement phone. Maybe after the thousands of people here on the boards ask for replacement phones they will acknowledge it’s an issue and get a fix out for it instead of wasting their customers’ time on “troubleshooting” when they already know none of the steps they suggest work.

mine has been off. I’ve done all of the usual fixes and in general, they work some of the time. The best fix so far is to turn off Bluetooth when not using BT. After turning it back on (for car pairing) it’s ok for a while, sometimes days, sometimes hours.

i think it’s a known bug that goes WAY back to ios10, maybe further. The bug gets ported forward with each revision. It’s clearly not operator error.

I sympathize. I’ve tried everything. Today I did another experiment because I thought I was only having the problem in my car. I turned on my BT devices one by one... it’s an APPLE problem.... when the iPhone connects to a BT device, it does not pass along the sound notifications. And YES, in each BT selection, notifications turned on.

Try going on SETTINGS>DO NOT DISTURB> make sure do not disturb is off,if it’s on then there will be a little moon next to the time at the top of your phone. By turning it off you will get notifications when phone is locked.This worked for me☺

Try checking markduganjr suggestion above...check your Mom's little info “i” and be certain the do not disturb/hide alerts is turned off (not green). Hope this helps.

Finally found the fix: Settings-Messages-Send Read Receipts must be on...I don’t know why, but it fixed the problem on my iPhone 8.

My iPhone SE hs the same issue. Turn off BT and the notifications are there. Turn it back on and they stop.

Apple doesn’t persistantly browse these forums, the best course of action is

https://www.apple.com/feedback/iphone.html

Or calling Apple support

The reason why a reboot works is because it also turns off BT. See my post below. ANYTHING that toggles BT will restore the sounds etc.