iPhone not getting text notifications

I noticed my Do not disturb was turned on but i did not turn it on. This happened after i did the 11 update. I turned off do not dis..... and i now get my notifications sounds.

Also try go to Do Not Disturb - Silence - Always.

And make sure that Do Not Disturb is off as well as your schedule.

I have done so:

"Summary: When notifications (e.g, iMessage) is not permitted on the lock screen, neither the expected "Temporary" nor "Persistent" banners appear after unlocking.

Details: Prior to iOS 11, when a notification was not permitted on the lock screen, a banner (drop-down from top, or modal dialog) was displayed upon unlocking the device (when, for example, viewing the home screen). As of the new notification architecture, unless a notification is permitted on the lock screen, there is no notification (other than transient sound or vibration). The prior behavior was not only preferable (after unlocking, a notification was displayed to ensure it was noticed), but also the current behavior is contrary to the UI in Settings (because the user is given the option of having a banner displayed)."

mikee316 wrote:

I think it could be a problem with the way do not disturb works. Your meant to get a half moon show up in the top bar when it’s on and that stops tones in locked screen. The half moon doesn’t always appear. I wouldn’t say it’s a problem with being turned on and off I would say it might be a deeper iOS problem. Not sure how to report this to Apple hope it makes it way to them from here

I've never observed (nor seen any previous reports of) the crescent moon not appearing when DND is turned on. It is possible to hide the alerts for individual text conversations. That will not result in an icon.

If you're seeing some anomalous behavior with DND, you should start by doing some basic troubleshooting. Start by restoring from a back up.

I have same issue with my IPhone 7 plus and apple watch 2...

Strange thing - some notifications work - for example from SMS messages, but some - not. Specifically when the apple watch is connected via the Bluetooth to my iPhone and iPhone screen is locked - no notification/ no sound, but when you unlock the iPhone or wake it up - you see the notification is there - in the notification area...

But no sound was played, and screen was not waked up.

Also, no notification coming to the watch...

But if i disable the bluetooth - everything works just fine.

Just download the update - 11.0.3 - hoping that that update will fix the issue - but its still there. Still no notifications...

Just like others in this thread, I have this problem on my new 8 Plus on 11.0.3, and after trying EVERYTHING mentioned, I will get very temporary (like one or two alerts) resolution, and then always goes back to no alerts.

The one and only thing that solves the iMessage alerts is to turn off Bluetooth. Even if Bluetooth is on with NO devices connected, I eventually end up with no alerts.

I have a smart watch as well (Garmin VivoActive 3 in my case). Turning off Bluetooth is not a solution. My wife has the 7 plus on the same software version and a Garmin smartwatch connected by Bluetooth and she has never had this issue. It is very frustrating trying to come up with a commonality to all our phones and this problem.

Regards,

TD

I think your right about the Apple Watch because I do have one paired, but the person I live with doesn’t have Apple Watch but if he leaves Bluetooth on he SOMETIMES doesn’t get an alert with text message. It’s hit and miss. As soon as Bluetooth turned off it works every time. Annoying when you want to use Bluetooth headphones.

When I have any BT device connected the phone becomes silent for lock screen sounds. The problem has become worse and worse with each upgrade (now 11.2.5 on 6s.) On my BT earpiece: I hear lock/text sounds, and an external BT speaker: I no longer hear lock/text sounds -- while either device is connected I get no lock screen sounds on the phone.

When the external speaker is connected I used to get notification sounds at the proper volume through the speaker (no matter the music volume or pause/playing) thru iOS 11.1 - after 11.2 I don't any more. This is very frustrating and has been the source of some trouble already. If I disconnect the device the phone plays notification sounds -- I don't need to turn off BT -- I have filed a bug report

Apple: always play notification sounds and/or sound effects thru the phone !!

(Tronsmart Element T6 -- awesome)

Well TomNyc u r correct in being skeptical! Only thing I know is that when I called to get the new phone replacement they told me it was an “emerging issue” that they were working on. I pointed out that their own apple boards have had it reported for over 6months. I too encourage people to report it, go thru the trouble shooting steps and request a new phone if under warranty if it isn’t fixed.

Followed the tips and found the Bluetooth switched off and text notifications came through. Switched it back on from the flip up on the screen and even though my ipad and iphone are side by side, the ipad notifies all texts and the iphone every second text without fail. Switch off blue tooth and both work. Mmmmmmm

I have viewed most if not all the statements here and nothing worked for my wife's 6s.

I saw something about bluetooth , no joy, mute same thing. Do not disturb nope.

I went to a text that I had sent to her during one of my 20 or so test messages. In the upper right hand corner are 3 dots. clicked on them and it something about location, so I said yes to each of them. You should know that while I was on this site and trying to log in, Apple would not let me, they then sent my wifes phone a code, when they did that the [hone beeped.

After I did the locations, I tried again and the phone worked, that was 5 hours ago, I check every hour and it still works.

It would be lovely if this is what it was for everyone - many posts just like this on this discussion but it is not the problem for most of us.

There is a big list of causes but the most common is that IF you have a Bluetooth device on, especially the Apple Watch, you won’t get the sound notification. A lot of people say a Bluetooth headset will do it too and I - for one - am sick and tired of people saying just turn off all Bluetooth, as if THAT is a terrific fix. I’m not pitching my watch to fix my phone.

OK, here is something.

When i set the iPhone time manualy 2 minutes back, i dont gent any text notifications. Just the badge on the messages icon gets updated.

When I set the iPhone time 2 minutes „in to the future“ the text notifications work as they should... even when the iPhone is locked.