iPhone not getting text notifications

I have a new iPhone 8 and an iPad Pro and have the same issue on each device. I did not have the issue on my old iPhone SE and iPad. I had Blue tooth on those devices. I use my Blue tooth with my fitness tracker and my car so i don't want to to turn them off. It should be compatible. My IOS is current at 11.2.1. I am very disappointed with this. In the past I could choose to silence/unsilence text sounds by the side button.

I have exactly the same problem with my iPhone 8 plus. if I turn on the Bluetooth the SMS notficiations not sound and also dont show on the screen but If I turn off the Bluetooth works like a charm

The only Bluetooth divice that I have connected to my phone is my Mi band 2 from Xiaomi , I hope this can be fixed ASAP. It's a very annoying issue

My phone have the latest version of iOS 11.2.1

I will join the list of upset iPhone users whose phones will not give notifications with paired with Bluetooth. My profession demands that I be connected to my phone while driving via Bluetooth and be able to receive Text Message notifications. No sound except for incoming phone calls through my trucks speakers.

iPhone 5SE with 11.2.1

Surely Apple support staff read these forums?

Why am I not getting no notifications from my message and why is it that I'm senting a message but it when threw but it's still show that I'm still senting the message there is a big problem here and I need you to fix the issue. And when I exit the message it's deleted every message and it goes blank ???? I need who ever to fix my iPhone cause I can't even get a update to my phone??! Can somebody help

Same issue here. Brand new iPhone X, current iOS, no Bluetooth devices...Receiving alerts of new messages when phone is locked works <50% of the time. Went to Apple Store where they did nothing but wipe the phone and do a restore. That did nothing but waste my time. Is anyone at Apple listening?!?

I tried all different solutions, in the end I couldn't believe the solution. DO NOT DISTURB was activated!!!!!!! It also explained why the second time somebody would call I would get the notification and numbers from favourites would come through straight away. DUH!

It sad to see the list growing and still no fix from Apple. Having tried most of the fixes offered by others, I am still in the same situation as you. I will not turn off my bluetooth. That defeats the purpose of having that feature and would necessitate turning it on everytime you need bluetooth. Alll was fine until several weeks ago.

I cannot believe Apple has not fixed this. We all want the best and thought Apple was it. I have the phone, watch, iPad and mac air. I want to get messages at least on my phone and watch. Just returned home, no notifications while out, but when I looked at my phone ten text messages.

Have the same problem - no vibration for texts in locked screen. I'll share with you that one can use the Apple Watch for such notifications. Very annoyed. To Apple; a locked iPhone in my pocket while at work is very much needed and was a useful feature in previous OS releases. Quality and design for intended customer use seems to be getting less attention lately.

This worked for me. I noticed when deleting texts using the swipe left on the messaging app, there is an option to "Hide Alerts" in a purple box directly next to the "Delete" in a red box. I wonder if users are accidentally hiding our own alerts?

i spent 3+ hours with tech support yesterday was told that engineering would call me today. instead it was tech support the 1st gentlemen acknowledged it's a known problem but the supervisor later said it was't because many peoples phones are working fine. supervisor told me that he would have 2 'trust' that i had done all the troubleshooting that the previous day's tech support documented, implying that i didn't. That in order for him to be 'sure' i had done all the troubleshooting that he would need me to spend hrs with him doing the same thing i did yesterday. restore phone erase watch re-pair watch reboot etc. set up phone as new....multiple times. instead of acknowledging that they have a bug & actively seeking a solution, they resort 2 questioning whether their customers who spend hrs on with tech support actually do all the steps...really? Supervisor said because i wouldn't re do the same steps as were documented yesterday by their own tech support, the engineering team would only suggest i redo all the same steps. It's clear that there is either a software glitch with bluetooth or a hardware issue with bluetooth. If everyone on this thread says they only get notifications if they turn off bluetooth, there is something wrong. we have a $1200 device that is either a bluetooth device and not a smartphone or a phone with no bluetooth capabilities. I noticed it after coming out of an area with no cellular nor wifi service. all settings for notifications are correct and my watch is uncharged so quite locked. "solution" was a replacement. will see if it works or has the same issue.

As most of the users have said here, all dnd settings are correct and if u select hide alert for a particular user as u did by accidentally hitting that while deleting that particular persons thread it does not mute all notifications as is being reported in this thread.

When I have any BT device connected the phone becomes silent for lock screen sounds. The problem has become worse and worse with each upgrade (now 11.2.5 on 6s.) On my BT earpiece: I hear lock/text sounds, and an external BT speaker: I no longer hear lock/text sounds -- while either device is connected I get no lock screen sounds on the phone.

When the external speaker is connected I used to get notification sounds at the proper volume through the speaker (no matter the music volume or pause/playing) thru iOS 11.1 - after 11.2 I don't any more. This is very frustrating and has been the source of some trouble already. If I disconnect the device the phone plays notification sounds -- I don't need to turn off BT -- I have filed a bug report

Apple: always play notification sounds and/or sound effects thru the phone !!

(Tronsmart Element T6 -- awesome)

Wow - can't believe this is a thing. I was sure it was something I was doing until I decided to look into it today.

THOUSANDS of dollars on Apple products, with four devices set up to alert me to messages, and I miss them???

NO EXCUSE.

I would encourage people 2 call tech support ask for it 2 be escalated to engineering and after doing all their troubleshooting and it still doesn’t work ask for a new replacement phone. Maybe after the thousands of people here on the boards ask for replacement phones they will acknowledge it’s an issue and get a fix out for it instead of wasting their customers’ time on “troubleshooting” when they already know none of the steps they suggest work.