Email slow to load in mail app with iOS 11

Me too. Ever since updating my 6S Plus to iOS 11.0.3 my AOL account sits at "Checking for mail" forever. Screen goes blank and I move on to doing something else while waiting for it to get the job done. Not acceptable.

Thanks to both of you - I'll give the certificate tip a try. BUT, the logical side of me doesn't think this will work, as when I deleted and recreated my Exchange account under 11.0.3, it displayed a warning about my server's certificate - and I clicked on the TRUST option. Plus, why would the Mail app be able to download message headers and first 2 lines (preview) of new messages in a timely fashion, but choke on downloading the body of the message. Just doesn't add up - unless there's a bug in their Preview feature/setting?

Hi - Can you explain to a certificate dummy where exactly my Exchange Server 2007's (part of SBS 2008 R2) "root CA-server" certificate is located? I added the MMC snap-in "Certification Authority", as I did not have the one you listed "Certification - Computer Accounts". Did I add the correct snap-in? I see 5 branches/trees listed in my CA snap-in: Revoked Certificates, Issued Certificates, Pending Requests, Failed Requests and Certificate Templates. The parent is named "<my domain name>-SBS-CA". I'm assuming I need to focus on the Issued Certificates branch? I've got 20 or so entries in that branch - which do I export?

I always hated anything to do with certificates. Sounds like Apple engineers do too 🙂

I would like to give more (bad) publicity to this IOS flaw. I use my ipad and iphone to run my entire business (it IS the business number); and I have to resort to using other email platforms (google) while they wait to fix it. I called tech support and she tried to get me to try different "troubleshooting" things---I said, why should I do that? All 9 million of us (or whatever the number is) have this problem, are you going to have each one of us try "different troubleshooting things? How about test this out in your lab and have our engineers FIX THE PROBLEM for all of us?!"

I’ll second this comment. It’s a complete waste of time, I did the same. I have 6 active email accounts — one of them has massive amounts of data, and it’s still downloading....

Seeing my 5-10KB file say *LOADING* for MINUTES makes me want to chuck my phone out a window.

Can you expand on the other post that initially described the step by step certificate export fix? I don't know which of the 20 certificates listed under "Issued Certificates" is the one were supposed to export to a .cer file. Maybe it's not even one of those - maybe its the parent named "<my domain name>-SBS-CA" (first line indented under Certification Authority (Local))? Certificates - I hate them 😟

Thanks Rygorr!!! I was able to export the root certification authority certificate following the instructions in that link. I think it may have fixed my iOS 11.0.2 slowwww Mail app, but there's still a lot of data for it to sync since I stupidly followed Apple Care's advice of deleting my Exchange Mail account. Guess I'll know more tomorrow...

So I spoke too soon - I received some email a little while ago and each took over 2 agonizing minutes to get past the stupid LOADING message and display the short text messages. Arghhh - Apple please FIX this yesterday! As you can tell from this post alone there are HUNDREDS of affected users. I'm sure there are many THOUSANDS more than have posted elsewhere, or not posted yet...

I also noticed that Mail is very delayed in announcing emails sent by my VIPs - minutes after the preview shows the email I might get the custom sound play for my VIPs. Clearly Apple has severely crippled Mail for Exchange (and other?) accounts!

Same problem here.

***, Apple? Clearly there’s a bug. Either your QA failed to catch it. Or you decided to ship with a known serious bug.

Fix it. And roll out a release. Prove that you care about your customers.

All the advertising dollars in the world can’t undo the anger of businessmen and businesswomen who have to suffer wasting 30 or 45 seconds to open each new email.

Apple’s reputation is tarnished. And your silence on this gives the impression that Apple doesn’t care about quality anymore.

Tom

Hi all

Since upgrading to iOS 11 I have the same problems as everyone else with Yahoo Mail and slow loading in the Mail Client. The message at the box always says 'Checking for Mail' and it often removes all emails and then re-downloads/re-syncs them again. This has happened a couple of times now. This is very frustrating and updating with 11.0.1, 2 or 3 hasn't fixed it. Apple please fix this! Don't get me started on the rubbish notifications system and the random restarts! iPhone 6S here.

And how totally stupid of Apple to not hire some staff to monitor their own forums! Would it be that expensive to have a team that worked in these forums? Maybe they could learn of new bugs, like this one, and pass on to the development team. Get it logged into their bug database etc. Apple - be proactive, be smart - start providing assistance in your own forums!!!

I'd be very surprised if Apple isn't monitoring these forums. But the technical people doing so may not be charged with responding, since a response would have to be carefully worded for legal and marketing purposes.

When I called into Apple Care recently about this issue of slow Mail, I told them about this post in THEIR forum. The tech wasn't interested at all, and said they don't monitor posts for bugs and the like 🤔 Arrogance, stupidity or both?

And my VIP sound alerts are way LATE in notifying me that an important person has emailed me 😟 I did call Apple Care tech support and report this, but they are in denial. And they don't even have the professionalism to take a look here, on THEIR forum, at THIS post. I offered to email them a link to this post - nope, they are NOT interested! I'm tempted to return my brand new iMac - in protest...