Email slow to load in mail app with iOS 11

Oh, and to those of you encountering this same Mail bug with Exchange accounts, do NOT follow Apple's advice of deleting and recreating your Exchange account *if* you have a lot of data! I stupidly followed their advice and now it will likely be days (I'm not exaggerating) before my iPhone is fully sync'd 😟

So my iPhone 6s with 11.0.3 has had all night to sync with Exchange after deleting/recreating my Exchange email account as per Apple's suggestion (tip: do NOT delete/recreate your account - total waste of time!). I just received an email for an online order: the preview was immediately available, but the body of the email took about 15 secs to display. So it is much better after doing the "certificate crap", but 11.0.3 has definitely made Mail much slower than 10.x. So much for iOS updates 😟 I've learned my lesson and will never be an early adopter again - thanks Apple!

I deleted my mail account on my phone and then added it back in and it's a tad faster but not like it used to be. I notice that I don't have an update available yet for High Sierra on my Mac and I won't be updating it right away. I'll let everyone else report the bugs and I'll just wait. Plus it will render my 16-bit photoshop plugins useless. 😟

I have about 10 email accounts (IMAP) with hundreds of thousands of emails that worked fine with iOS10. But it looks like iOS11 introduces some UI/UX issues with the new way that the Mail app checks IMAP folders. From what I can see, the main change, and possibly the root of the problem, is that Mail adds new messages as it sees them instead of all at once after it visits all folders.

I just updated to 11.1 this morning and email seems slightly better. Overall though, it’s my opinion that the iPhone 6 does not work well with iOS 11. It may be time for a new phone. I have a few friends who have upgraded to an iPhone 8, and from what I could see, they are a lot faster. I suppose it makes sense that hardware will eventually not keep up. I’ve had my iPhone 6 for 3-1/2 yrs., but to me it seems llike I should be able to get more out of it.

I’ll have to give Outlook a try. I use it on my Windows machine, and it’s always been the best email client app out there. However, for me anyway, the entire iOS UX has degraded on my iPhone 6. Mail was the worst of it, but overall, my iPhone 6 works like ****.

The release notes for 11.1 don’t make any mention of fixes or changes to Mail. I can’t waste any more of my time on Apple’s botched up Mail app under 11.0.3, as I’ve switched to the Outlook app. But I hope others are helped by 11.1

I agree. My hands off is disabled and I still have the mail problem with “connecting” and “checking for mail” for a looong time. Wake up, Apple! Everyone - please continue to chat with Apple Support about this. They respond to volume not “one off concerns.” Thanks!

I am also using 1 iCloud, 3 gmail and one Microsoft exchange account (I guess that’s what my work account is)

I have been using outlook app for a few days now. Yikes, I am actually using it! It’s somewhat faster. Most things display better but that’s because it didn’t enlarge the text like apple mail does.

I am just getting over ios11..... my phone is functional but not nearly as entertaining....

I just can’t believe this is still happening. I’ve had the same issue since iOS 11 with every minor update too, now with 11.2.

I use a Hotmail and a work Exchange email. I’ve noticed that when wiping everything and installing them again, everything works fine with the Hotmail address before I add the Exchange. Then, both emails become very slow.

I see the previews normally, but the emails themselves can take forever to load. Sometimes, it seems to be faster. Also, loading new emails can be very slow too. I’m now using the Outlook app which works like a charm, but I would prefer using the Mail app. I’ve just upgraded to an iPhone X and have the same exact problem, even if I have decided to set it up as a new iPhone and upgraded to 11.2 before adding the email accounts.

Any new idea on this?

Really hope it will be addressed soon as it’s very frustrating.

yesterday's 11.2.1 fixed my slow mail load......for about 12 hours.

Most updates speed up the mail for the first day or so. Then they revert to slowness. Its like some cache gets filled and does not clear out

so back to lag

This is what I’ve noticed.

The problem exist only with my primary Gmail account. Other Gmails and emails work fine.

After updating to iOS 11.2.2 this issue was gone for about a week but then it reappeared. This happened simultaneously with both my iPhone and iPad. And again, primary Gmail account only.

So I’m narrowing it down to the differences between the accounts. Maybe you can find similarities in yours?

The Gmail account with problem has...

1. Thousands of emails archived while other accounts have a lot less

2. Custom @domain.com with gmail G Suite (not @gmail.com)

Maybe Mail app has a problem with large amounts of emails?

I was playing around with my setting last night and turned of the “live” photos in my camera and it seems like mail is now coming in normally???? Not holding my breath but do any of you have “live” turned on in your camera? Just curious, thanks

Have noticed this issue since updating my 7+ to iOS 11 and the the only account it affects is my work account which uses google apps. My two personal gmail accounts are working just fine.

If anyone who has been having this problem installs the new iOS 11.1, we'd all be interested to hear if the problem is still there.