Voice control problem over bluetooth

The key for anyone posting in this thread is to contact the device manufacturer and find out when/if they will be releasing a firmware update to be compatible with iOS 11. Just because you have the latest firmware doesn't mean you have a version that is compatible with iOS 11 and has been tested. And no, this is not just an Apple/iOS issue. If you search Android forums the exact same thing happens on updates for Android devices as well. The exact same instructions are reiterated there in that you must contact the device manufacturer. Very rarely will an update to iOS or Android's OS will fix these type of issues. It's up to the device manufacturer.

It may not be a proper way to fix the voice command problem, however it works for me before Apple actually fix the bug.

1) go to "setting" and choose "Siri & Search";

2) Turn ON "Listen for "Hey Siri" " and follow the instruction;

3) Turn OFF "Press Home for Siri";

4) Turn ON "Allow Siri When Locked.

After the above set up, you should able to make a call via Bluetooth (Siri), however data plan is required.

I believe there is a conflict between voice command / Siri, I look forward Apple would fix it soon

1. On your iOS device, swipe up to open Control Center, then taptwice to turn Bluetooth off and back on.
2. Restart your iOS device.
3. On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
4. Update your iOS device.
5. Install any firmware updates for your car stereo.
6. If you still can't connect, contact Apple Support.

Depends on how their Bluetooth device was programmed initially. Some manufacturers already admit that they need to update their firmware to be compatible with iOS 11. Read through threads regarding these issues and you’ll see that those that have released firmware updates for their customers have fixed the problems their customers have seen. Just because one device didn’t need an update doesn’t mean that others don’t.

There is a thread where Renault vehicles stopped working/connecting to Bluetooth after installing iOS 11. After they updated the firmware the devices started working and connecting properly. There were a couple of other vehicle manufacturers that said they were working on fixes as well. My Honda works with voice control on iOS 11 and it didn’t need an update. It’s a 2016.

For everyone with this iOS 10 and 11 problem, on 1/4/18 I got a call from the Apple support guy who I've eventually been in touch with (starting with a visit to the Apple Store a few weeks ago). He acknowledged that the engineers have seen this a lot and it is a problem they are working, but it will come in the form of an update or a paper that explains how to fix it. So this'll be awhile still. In the meantime, I tried to check with Toyota (Bluetooth hands free system was factory installed in 2011) to see if they're aware of anything... no, they said to update the firmware in the car... and no one seems to know how since it's an older system. So perhaps we'll get an Apple fix sometime... I would second the comment about using the Feedback link... the more they get feedback on this subject the more it rises to the top as something to deal with.

I received a proactive response from the Sr. Specialist handling my case (# 100314789679) today, 12/2. After submitting a video of the phone response replicating the problem, engineering acknowledged that there is an issue with classic voice control over BT and has entered a bug report for resolution in a future iOS release. Don't hold your breath, but there might be some relief coming. Now that they have the problem fully documented and they have enough other reports of the issue, it looks like a fix might be in the offing. That said, they still want me to see if the problem still exists with iOS 11.2, despite this post by Hsompson. It would be nice if Apple would moderate and update threads such as this one once a bug fix cycle is started..

Same issue here. My iPhone 7 Plus, Bluetooth voice commands worked before IOS 11, now they will not work with my cars Bluetooth.

If I restart my phone while the Bluetooth is connected, voice commands work but next time you reconnect it will not work.

..

Ok! Thanks for your info!

By what you describe, for sure you have no problems using voice control over Bluetooth because you are using Siri and not the Voice Control native feature from iPhones since the first one I believe.

In this thread many people says that are not having Bluetooth problems with Siri, but with Voice Control.

To activate Voice Control instead of Siri, go to Settings > General > Accessibility > Home Button and Choose Voice Control by checking that option under the “PRESS AND HOLD TO SPEAK”.

Then your iPhone uses the Voice Control feature with voice commands and not Siri.

About your answer “Are there any disadvantages to using Siri where someone would be using Voice Control instead”. Yes!!

Please read this discussion, at the third or fourth post I talk about it and hopefully you will understand why.

Going back, about the firmware updates of Bluetooth devices, what I believe is that you are partially right on what you say about it, but only when the Bluetooth device, just stops working at all with another updated device. Meanwhile, a good engineer that develops a new OS, must be competent to not develop a new OS that just make your phone incompatible with the major Bluetooth devices, inclusively their own make devices as the Apple’s Bluetooth Earpods that it seems that even with them you have the same problem.

So, the problem is not really the firmware of your Bluetooth device, but the mess that Apple´s engineers have made with this iOS 11. Not just Voice Control is broken but numerous bugs are discussed here and out there after iOS 11 update.

By the way!

I’ve also updated today to iOS 11.1, and… , bad news!! The voice Control feature remains with same problems, over or not on Bluetooth.

Shame on You Apple!! How can your engineers be so incompetents?!

If not the so many unsatisfied users about this bug to be considered as an important issue to care about, Even your Bluetooth Earpods are expensive enough to let it be a peace of trash as a non-useful hands-free earphones.

Hi Dead_Poet,

Myself and many other beta testers have literally uploaded gigabytes of sysdiagnose files, including BT captures, to Apple's engineers. I have high hopes that the issue will be resolved in a future update. How far into the future, however, is anyone's guess😀

Meanwhile, I would encourage those of you with an iCloud/Apple account to file a bug report here. Be as specific about the issue as you can; note your iOS version, Apple Device, BT Device, etc. Also, contact Apple by email, phone, etc. and report your experience. The adage about the "squeaky wheel" may just work!

Hi:

I think I have your answer:

In "Settings" go down to and press "Siri and Search";

In "Siri and Search" the second item is "Press Home for Siri", If that option is deselected, turn it on.

Voila! Problem solved.

Have you tried general > accessibility > home button and then changing the option from Siri to voice control??

I've got the same issue with SE. The only workaround so far is to dial directly from the list, then the call goes through speaker.

It just p*sses me off that these clowns released the update without testing it thoroughly and screwed up a perfectly functioning handset. In addition to this issue, An 11.0.3 download stuck in the message "Downloading" for quite some time now...

UPDATE:

Seems that using 11.2b1, Classic Voice Control is still broken.😟 If I shut off Bluetooth and depress the Home button, Classic Voice Control is possible.

FYI, I have used three different Bluetooth headsets; a Plantronics 5200 Series (firmware updated), Voyager ProPlus, and an Anker.