Voice control problem over bluetooth

Hi,


after updating to IOS 11 i've lost ability to dial contacts throught voice control over bluetooth devices. We don't have siri in our language, but voice control worked well when I wanted to call someone (when I'm driving a car or motorcycle).


When I engage voice control without bt device connected it works. (I say "call Jane", and phone says "calling jane").

When I try to do the same in my car voice control enages but doesn't do anything. (I say "call Jane" and phone just makes two beeps and disconnects. Those beeps are different from beeps that are made when no action is made after activating voice control.) Symptom is like it hears what I'm saying but does nothing.

iPhone 7, iOS 11, null

Posted on Sep 20, 2017 11:17 PM

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Posted on Mar 3, 2018 10:37 AM

It may not be a proper way to fix the voice command problem, however it works for me before Apple actually fix the bug.


1) go to "setting" and choose "Siri & Search";

2) Turn ON "Listen for "Hey Siri" " and follow the instruction;

3) Turn OFF "Press Home for Siri";

4) Turn ON "Allow Siri When Locked.


After the above set up, you should able to make a call via Bluetooth (Siri), however data plan is required.


I believe there is a conflict between voice command / Siri, I look forward Apple would fix it soon

90 replies

Apr 15, 2018 10:02 PM in response to UBER_PRO

I’ve been using iphone since 3GS and everything works fine till this IOS 11 crap.

Voice control is a must when you use a bluetooth device. Since 11 it’s not working at all because all i can do is to answer a call.

11.3 camed out and didnt fix it.


It’s time to switch back to android. Thats for sure.

For all this years i’ve been a satisficed user and when anyone asked me what cell he should buy - there was only one answer.

Not anymore.


Looking for 4” android. Voice control works there. I’ve already checked this.

Oct 30, 2017 10:36 PM in response to anypats

"It's up to the device manufacturer."


Yes & no.


At Apple's request, I've uploaded over a half gig of sysdiagnose files including data from a Bluetooth Logging Profile. The Plantronics devices I've used worked fine with an iPhone 5, 6+, and 8+ using Classic Voice Control and Siri. Once the 6+ and 8+ were updated to iOS 11, and their subsequent betas, Classic Voice Control disappeared. There is also a recent, well-documented issue with Voice Control in iTunes. Engineers like to finger-point, so these issues are never resolved in a timely manner.

Nov 1, 2017 7:45 PM in response to anypats

Ok! Thanks for your info!


By what you describe, for sure you have no problems using voice control over Bluetooth because you are using Siri and not the Voice Control native feature from iPhones since the first one I believe.

In this thread many people says that are not having Bluetooth problems with Siri, but with Voice Control.

To activate Voice Control instead of Siri, go to Settings > General > Accessibility > Home Button and Choose Voice Control by checking that option under the “PRESS AND HOLD TO SPEAK”.

Then your iPhone uses the Voice Control feature with voice commands and not Siri.


About your answer “Are there any disadvantages to using Siri where someone would be using Voice Control instead”. Yes!!

Please read this discussion, at the third or fourth post I talk about it and hopefully you will understand why.


Going back, about the firmware updates of Bluetooth devices, what I believe is that you are partially right on what you say about it, but only when the Bluetooth device, just stops working at all with another updated device. Meanwhile, a good engineer that develops a new OS, must be competent to not develop a new OS that just make your phone incompatible with the major Bluetooth devices, inclusively their own make devices as the Apple’s Bluetooth Earpods that it seems that even with them you have the same problem.


So, the problem is not really the firmware of your Bluetooth device, but the mess that Apple´s engineers have made with this iOS 11. Not just Voice Control is broken but numerous bugs are discussed here and out there after iOS 11 update.


By the way!

I’ve also updated today to iOS 11.1, and… , bad news!! The voice Control feature remains with same problems, over or not on Bluetooth.


Shame on You Apple!! How can your engineers be so incompetents?!

If not the so many unsatisfied users about this bug to be considered as an important issue to care about, Even your Bluetooth Earpods are expensive enough to let it be a peace of trash as a non-useful hands-free earphones.

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Voice control problem over bluetooth

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