Smart Keyboard not working since ios11.

Yeah its a major bug in the very buggy iOS 11

I went down this path also but this never happened to numerous users until ios11 so it tends to point towards a software issue since replacement keyboards start doing the same thing...

They reset / wiped clean my software, ruling out hardware after 4 keyboards and 2 ipads...but the problem may still be that it’s the 11!

It’s iOS 11. The keyboard bug started occurring the first time I started running iOS11 public betas and not once before then.

Yep iOS bug. I’m running iOS 11.2.5 beta 7 and it’s still not fixed yet.

IOS 11.2.5 15D60 released; bug not fixed.

Same issue,

I have an escalated ticket with Apple. They’ve replaced the keyboard, no luck. Brand new iPad Pro now (12-whatever). Same exact issue. With any Bluetooth keyboard.

Very, very frustrating.

Now that you mention it, it does seem to be related to weak WiFi... for me it was on the train and in airport. Seems really strange. I hope Apple figures this out. The whole reason I got the smart keyboard was so I could use it when I had to go on airplane mode with no bluetooth.

Apppreciate and the advice including cleaning with alcohol. Nothing. Went into the store a couple days ago. Rep said he had not seen the problem but I was the third person he had seen with the problem that day-that was within 30 minutes of opening. New keyboard but not working. Support called and not aware of any problems. Do you have a failure to communicate within your organization? Are you going to tell me that all of these iPads failed at the same time with the same problem for the same reason? Really? Is this a problem with your last update?

I think we are chasing Phantoms none of which are the reason for failure other than operating system failure. I think observations are pure serendipity. I have two Wi-Fi’s ( Cox and ATT) at home but it makes no difference which I use. Apple sent me another 11 something update this evening with no luck. I just installed a new replacement keyboard today. Nothing works. I do not think Apple has a clue since I get conflicting information from them. Why so many iPad keyboards have failed at the same time? Are they going to call this iPad failure all at the same time? Three keyboard problems showed up at the Apple store in the first 30 minutes of opening Monday. I have a useless $160 accessory. Did quaility die with Steve? Do they care? Is the stock price going further into the toilet?

Same happened to me. This is defininetly an IOS issue 😟 and as others mentioned very annoying since you expect that is going to work seamlessly. I also think the pen works a little sluggish at times, no until I use my fingers the pen starts working again...and yes it was charged.

I see this also - before the Starbucks splash screen, the Smart Keyboard works. After I log in, it loses the ability to type. However, turning the airplane mode on then off does not fix the problem. I have to reboot.

I have the same problem. In fact, before iOS 11, my original Apple Smart Keyboard started failing and Apple replaced it under the new three-year quality program for the keyboards. Everything was fine until iOS 11, and now my almost brand-new replacement keyboard keeps being rejected by my iPad Pro (2015 12.9.) Making matters worse, Apple support shot wanted me to run through the hours long process of wiping and reinstalling my iPad again. How much time am I supposed to waste until the keyboard that was created specifically by Apple for my iPad and released 22 months ago is going to work?

I think we are chasing Phantoms none of which are the reason for failure other than operating system failure. I think observations are pure serendipity. I have two Wi-Fi’s ( Cox and ATT) at home but it makes no difference which I use. Apple sent me another 11 something update this evening with no luck. I just installed a new replacement keyboard today. Nothing works. I do not think Apple has a clue since I get conflicting information from them. Why so many iPad keyboards have failed at the same time? Are they going to call this iPad failure all at the same time? Three keyboard problems showed up at the Apple store in the first 30 minutes of opening Monday. I have a useless $160 accessory. Did quaility die with Steve? Do they care? Is the stock price going further into the toilet?

You need to seriously get this crap fixed. I cannot keep rebooting at the beginning of every meeting. IT IS AN iOS ISSUE NOT A HARDWARE ISSUE!!! FIX IT!!! I have already had to replace my MacBook Pro with a real laptop, please don’t make me have to put the $$$ out for a Microsoft Surface