Smart Keyboard not working since ios11.

I’d like to raise another issue, possibly related, which I’ve been experiencing for the last couple of days.

Is anyone, who has more than one keyboard available via the ‘Globe’ key (bottom-left) had their chosen keyboard switch to another one ... e.g. qwerty to azerty?

I’ve been using my new iPad Pro 12.9 (A LOT) since christmas day, without this ever happening, but suddenly in the last 2 days, I’ve been experiencing this. It’s very annoying.

The 3 year warranty is old news and does not address the current issue which began with iOS 11. My Smart Keyboard has been replaced twice under warranty. The latest one is one month old. I don't get the "unsupported" mesage but it still doesn't activate unless I keep rocking it back and forth. Eventually it starts working. I'm starting to call it the Rockin' Keyboard.

The issue I am experiencing is the Delete button will stop working in iOS Mail application. I have to do the following steps almost daily to get it to work again.

1. Shut off Zagg Slimbook Keyboard.
2. Open Bluetooth Settings in iOS, find Zagg Keyboard and "Forget This Device"
3. Hold down the power button and home button to get the iPad to reboot.
4. Open Bluetooth Settings in iOS
5. Turn Keyboard on and hold down the Bluetooth Paring Button (1)
6. Wait for the device to show up in iOS, then pair the keyboard.

After re-pairing using the SIX steps above, I can now delete my mail.... until tomorrow. C'mon Apple, please fix this. This is my third venue asking for a fix.

Thanks.

Same issue by over 1500 Apple users who logged in and posted. That should raise flags with Tim Cook and Apple Programmers, but other more pressing issues are at hand. I am typing on the iPad Pro scren 📺 with many typos b/c the Apple “Smart‘ Keyboard is no longer recognized. The iPad Pro is useless to me as a computer without the keyboard. Waiting on IOS update to fix this glitch.

I have been having this issue and am currently running 11.something new. I have read through the posts and have tried restarting the device, no dice.

Contacted Apple support and got an answer to the effect that the keyboard is not an apple device and since it is not an Apple device they will not support it. Makes sense on why the issue may not be getting full support here on this forum or when people call. I do know that Apple does not know who made the device under their name since it is named the Apple Smart Keyboard...kinda confusing.

Apple, can we get the name of the supplier, manufacturer, contractor, or elves that made the keyboard so we can start getting a resolution? Or, stand behind your “named” product and give the discussion some recognition beyond the usual IT “please turn the device off and on” or “is the device plugged in.”

Apologies if my grammar is off, high school diploma...

Matt

280,000 people in California East Bay bought “smart‘ keyboards from Apple that are useless? AppleCare and Apple Techs have no solution. Thwe Keyboards don’t work on other iPad Pro’s - Ios is up to date + ReBooted & 3 lead Connections are clean. No luck and responses from apple seem like stalling until programmers finally look at this.

Did Tim Cook suggest massive refunds for this defective product? People are posting now, outside of Apple forums ~ dank memes on iFunny, video clips on YouTube, SnapChat etc. im writing TIS from my screen not keyboard with many typos vc the keyboard STILL doesn’t work. ((:

I had discarded Apple keyboard long back and am using Logotech Creative keyboard on my iPad Pro. So fat it worked beautifully. Today in a hotel when I logged into their wifi network, it stopped functioning. I had to disconnect, reboot and it strated to work again. What follows is the connection to keyboard connector gets disabled when you log on to a new wifi network. Hope this helps Apple geniouses to solve the problem so that I can move back to Apple keyboard!

I haven’t used my iPad Pro much recently but brought it with me today as I am stuck on a train for hours. I have had the same problem with the Smart Keyboard and have had to restart the iPad a number of times. I think this was an issue before but because I didn’t use it much, I didn’t think much about it. Doesn’t sound like apple are very clear what the problem is from the discussion above - and probably not worth trying to replace the keyboard I have since some people are saying they have had the same issue with a number of keyboards?

Have any of you considered this? Maybe this is intentional. Maybe Apple wants you to use the iPad without the keyboard and is forcing us by inserting this “bug”. It is my conspiracy theory.

Every image of the iPad I’ve seen is of the stand alone tablet with someone using the pencil. Is this their way of moving us away from the keyboard?

I have resorted to using the touch screen without the keyboard attached but I still really need the keyboard for email and work.

Dear Apple... Please tell me I am wrong... and while you are at it... please fix the “bug”.

My iPad Pro just arrived yesterday, and my keyboard today. It will not pair. I’ve checked connection, rebooted, hard rebooted with it connected, not connected, laying flat, and in type position. It never pairs. There is no apple store where I live. This is annoying.

It’s not a “connection“ issue, shifting the magnetic connections 2mm left & right doesn’t work. Apple is intentionally delaying? It’s clearly a OS issue, just hasn’t been owned as such. Disappointed at response so far by Apple. Glitch in iOS update rendered my keyboard THAT I BOUGHT FROM APPLE - useless. YES to Apple for MacBook Pro Laptop & iMac, but NO to Ipad Pro, reviews of MS Surface look good.

Everbody in this chain is facing problems with Apple keyboard. They have supplied us a product which is not performing. I am using Logitech keyboard as the one supplied by Apple is useless to me. Why don't we all join hands and give a level notice to Apple as they have not neither publicly acknowledged the problem nor given any solution. All we get is replacements which also work erratically. This may shake them a bit to get this issue resolved.

I’ve experienced the same thing too since Sept... nothing seems to work. Without the keyboard, it renders this device useless for me. PecKing on the built in keyboard with the ipencil isn’t the best use of time. This was my first foray into Apple with intentions of leaving the PC/windows world behind. I editted my book on the iPad Pro with Apple keyboard. Now I hardly use it. Debating if I want to upgrade this device and repkace my laptop with a Mac book. Very disappointed. Hope they solve this soon

IPad Pro 12.9 (first generation) and Smart Keyboard. The Smart Keyboard has become nearly unusable due to constant stalling/having to reconnect. Apple, please dedicate some resources to fixing this serious problem.

I'm a old apple user, actually ownning 3 iMac 27, 1 ipad 2, 1 Ipad Pro, 1 Iphone 7 plus, 1 Iphone 8 plus, 1 apple watch, 1 Mac Book pro.

Now i've solved finally my problem with smart keyboard and ipad pro ios11.

With a new Microsoft Surface.