Smart Keyboard not working since ios11.

I also have this problem. Started about 3 months ago and slowly getting more and more prevalent. Actually typing by screen at the moment.

Now keyboard works again.

Then we have the constant beeping when the case is closed as if the iPad is charging and disconnecting constantly.

Really not good enough for an Apple product.

And now its disconnected again and back to screen.

I would try that new microsoft tablet BUT i use my ipad to illustrate on the fly, and i can't do that with a laptop. You can see my book here which i did on my ipad ; https://www.amazon.com/Pollys-Pink-Piggy-Parlor-Hainline/dp/0999042521/ref=sr_1_ 1?ie=UTF8&qid=1521313491&sr=8-1&keywords=lisa+hainline

I experience this same issue on low or public WiFi connections. Rebooting iPad fixes the problem, until the I lock the iPad. No issue when WiFi is off, or on a secured network. Happy to know that I don’t need to replace my keyboard. Hoping Apple comes up with solution quickly.

That didn’t work but rebooting, signing into WiFi, powering off and rebooting AGAIN is what does it every time. The first reboot doesn’t hook up with WiFi but the second does and that’s when my 4th keyboard will behave.

I FOUND ANOTHER KEY...the guys at apple genius were playing on my 4th keyboard and found that it works AFTER i hit “command“ and then space bar, bringing up some page i forgot what they called it, and i tried to type and still couldn’t but when i hit CANCEL and then tried to type on pages, it worked. Spread it to others and see if it helps. Mine has been working like this for several days, which is shorter than having to shut down a bunch. Its’ not going to help the issues of a connection not being right at the magnet port.

Hello,

I had exactly the same problem. I went to the Apple Store (in Palo Alto, CA), and they checked the keyboard with another iPad, and my keyboard (the one not working anymore) with an iPad from the store. The result was that the keyboard was causing the problem, and they replaced it free if charge. It looks like a known problem, so go to you Apple Store and make an appointment at the Genius bar.

Best,

Roland

Glad it helped! I’m on my 4th keyboard (and second iPad) and still having issues...along with the iPad which has a hard time copying and highlighting txt. The “command and space bar, typing and then canceling out” seems to finally give me a back door to the keyboard.

After upgrading to iOS 11.3 official release, I no longer have problem on my Smart Keyboard issue, the one specifically tied to the SW issue: “After hook up WiFi with the service provider asks for additional credential, Smart Kayboard stops working”

Yeah.

That was three keyboards ago (made appointment, went to store, had the talk, had the new keyboard, have the issue, repeat).

It's a known issue (once you make them aware of it - after eye rolls and finally giving them the issue information) that is still known and still an issue.

Guys can anyone one telll me where the “cancel” key is? I have the ‘command” key both sides of the spacebar but can’t find a cancel key. Is it the “delete” key?

I also see a “control” key 2 spaces to the left of the “command” key.

Thanks

Sorry, guess that wasn't clear.

When you hit the command key and then the space bar, a new window or option pops up. Just cancel that (close the window or whatever) and that should free up your whackadoodle keyboard.

You just cancel after trying to type in the space that opens when you hit the command and space-bar. It won't work so hit cancel in upper right to get out of that window and NOW try to type in a program.

I just updated to version 11.3 and that fixed the issue!!!!

Sorry. In which keyboard i have to hit command+space? The Smart Keyboard is disconnected and so it dose not produce any effect.

And in the built in keyboard i’m not be able to find any command key.......

Anyway upgrading to 11.3 dose not work for me.Thx, Steve

I think most of us have been to the store. It’s great your keyboard is fixed. I had 4 keyboards and 2 ipads later, and then the ‘command/spacebar” thing helped a ton....but now after upgrading to 11.2 i’m all fixed, halleluyah!

I have been having the same problems using iOS 11.3. Device Not Supported.... sometimes not even recognizing keyboard, etc. I had tried all of the cleaning, hard restart (etc.) ideas here and nothing worked. However, after reading a post here regarding wifi Connections, i decided to turn off wifi with keyboard unattached. Then with wifi off, I attached keyboard and then went to Settings and turned wifi back on... voila! I am using the keyboard to type this response. Don’t know how long this will solve the problem... and can’t imagine why turning wifi on and off made a difference, but it did. I was worried that this was a hardware issue. Thankfully it was not. I suppose this is some software issue that Apple has... wish they would address it... or at least address what are the “official” fixes to the problem. Hope this helps someone else.