Apple Watch keeps rebooting

So, about 2 weeks ago, my Apple Watch was low on battery. I hooked it up to charge. I noticed that it kept rebooting. Next day I put it on and the battery ran out in less than 2 hours. Did some digging and reset it to factory settings. No problems until today. It ran out of battery and as it’s charging it’s rebooting itself. Once fully charged I put it on. Now, it’s rebooting itself without being on the charger. I really don’t want to have to set it back to factory settings again. Any help?

Posted on Sep 21, 2017 2:59 PM

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Posted on Sep 22, 2017 3:04 AM

Hi


Whilst I can't say why your Apple Watch is restarting unexpectedly, the following steps may help to prevent the issue from recurring:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Test by removing apps:


Unpair and re-pair your Apple Watch:


If the issue then still persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having it checked and, if recommended, serviced:


Apple Watch Service Answer Center - Apple Support

55 replies

Mar 1, 2018 9:49 AM in response to Jexlar

My watch just today started an endless reboot cycle for no reason.


I noticed that the Watch was not notifying me of any texts today and it seemed really slow and weird yesterday.


It will not allow me to access anything on the watch the reboot time is so fast. I removed it from the iPhone and rebooted the iPhone and nope - no way - nothin'. The reboot of the Watch takes a LONG time (but that is normal I think) and the watch is actually warm, which it never is - and once it comes on - you cannot even navigate to the settings to reset it - it's rebooting again.


I have filled out a warranty request, (still under the year) but I will say this.


It SEEMS that all was fine until I loaded the most recent version Watch OS two nights ago.


And... it was not very long ago that Apple put out an update for the iPhone because my iPhone ( and more) was doing the exact same thing!


iPhone and Watch both running fastest builds as of this post. I believe this is buggy software or some combination of my iPhone 7 128GB (also still under warranty) and this Watch V2 and software.


Not happy....

Jan 11, 2018 3:42 AM in response to stephanfromcharlotte

Exactly. I can see it being a temporary fix until a fix comes out for it though. Having no notifications beats having to install apps that I use frequently. I could probably enable all notification except Instagram, but until I know for sure I am keeping them all off.


The weird thing is is that after I turned off all notifications, I had another boot or two, and I was thinking the fix wasn't working...but a few others had this two and it didn't reboot again after.


I just don't see how Apple is missing this. They are getting tons of complaints.

Feb 21, 2018 2:51 PM in response to newfiechic

after 2 week with Apple support and give them same file from my Apple Watch 2 with last update 4.2 They change it for me to new watch and I never update it to 4.2 and I don’t get rebooting issue my watch is in 4.0 and I will see if next update will fix the problem with you then maybe I will update it but really it’s very bad experience with this update 4.2 and I never use my watch because of rebooting issue

Mar 9, 2018 2:36 AM in response to idonald

I had the updates done on release day but hadn't tried enabling Instagram (the troublesome app for me and it is always up to date) until I seen your post. It was fine for a few days but the reboots started again this morning. It always takes 3-4 days for the reboots to start kicking in again. Very strange. So the updates hadn't been a fix for me, unfortunately.

Dec 12, 2017 3:54 PM in response to Jexlar

I was having the same issue with my series 3 watch. I tracked it down using the Apple Watch logs to the Tile app, which I removed then restarted. So far, so good! The logs can be found on your iPhone -> Settings -> Privacy -> Analytics -> Analytics Data -> and look for "WatchApp Extension." You might then discover which app is misbehaving and causing the rebooting.

Jan 2, 2018 11:28 PM in response to Renoman007

I HAVE same issue I have Apple Watch series 1 and I got this problem after last update 4.2 I change my watch and by new one Apple Watch series 2 and the watch ask for update and I got same problem I hate both watches and I think apple is not same before and care about the service and the customer


I really go to apple support 2 time and I don't get any solution only pay money to change or wait next update

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Apple Watch keeps rebooting

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