iOS 11 Mail push notifications problem

In addition to what Lawrence Finch summarized, most of us here have posted the issue that Fetch is not working correctly either. Even when fetch is set to retrieve mail, it is not doing so in the background. For me, it is only fetching when the mail app is running AND active! Sometimes it will fetch when i am currently using another app, but generally I am being force to manually retrieve mail. Rarely has it fetched new mail when the ipad/iphone is closed and asleep.

I just updated to 11.2.6 yesterday, so hopefully there will be some improvement.

Just a thought, do you have cellular data enabled?

I find it appalling that so many people are denying the plausibility of this being an iOS issue. I've had an iPhone since the iPhone 3G, and I've had my Gmail Accounts on every iPhone since using the native mail application. I now have the iPhone X. AFTER INSTALLING iOS 11.2, "FETCH" IS NO LONGER WORKING at any time interval - never had an issue with this before, the only thing that has changed is the version of iOS (Fetch functionality worked for all of my accounts prior to iOS 11.2 - I was quite sad when Google got rid of "Push" functionality). Now each time I open the Mail app, it says "Last updated at 3:47am" or something to this effect (just an FYI that was not me checking it at that time, so I'm not sure how it can fetch then but no other times). Sure enough, after a few seconds of being in the mail app, all my emails from 3:47am and onward come flooding in.

I feel like the majority of people on this forum are having a similar issue, and just not explaining it properly. When is Apple going to acknowledge and address this? Someone put me in my place if I'm wrong!!

The link is fake news or alternate facts. The bottom line - Apple appears to have jumped the shark with ios 11. I have told people that if they want to make certain I get their messages in a timely fashion, they should send a text as I don't receive mail unless I open the app. MY IPHONE X DOES NOT RECEIVE EMAILS UNLESS THE APP IS OPEN.

I just started having this issue after I enabled low power mode for the first time on my iphone X. Low power mode disables push notifications for things like mail, and does other things. After a full charge, low power mode is automatically turned off, but ever since then my mail has not been getting pushed to the app. Really really annoying. Like another user, I've just been using manual update.

We are having the same problem. It's sporadic in nature, but affects a large population of our users. We are running Exchange 2010 and 2013. It doesn't happen all the time, but does happen enough times to cause concern. We are a law firm and relay heavily on email notifications. Essentially the email doesn't appear on the phone unless you open the mail app. Even when you open the mail app, sometimes you are forced to refresh to see the new mail. If you have users set up as VIP's and the phone is locked, the notification never comes through, or comes through after a length of time. This has been a real heartache for us because we are being pressured to find a solution to a problem that doesn't have one (it seems). It's sounding more and more like a problem with the IOS, but can't seem to prove that.

Yes, just yesterday. It’s definately an issue and the engineers have logs of others experiencing this issue as well. They’re still working on it but I’m confident we have the right people at Apple involved and they will get to the bottom of it. I’ll share any significant updates as they become available.

I think I know why. This is a battery savings thing for Apple. If you notice, the only account that gets the priority push now is, iCloud. By forcing you to a 3rd party application for instant emails, they dont have to support you, its not their fault or an issue with the battery.

Thats my thoughts, since all of this pretty much just started to happen on my wifes phone. I have a friend who bought 2 new eights when they came out, even returned one and never got all of this resolved. Just turned off his email alert because his alerts that there is a new mail, but nothing appears until several minutes after the alert.

My guess, this is yet another hidden fix like the battery slow down!

EJCSDS wrote:

My wife had to go to a 3rd party application to resolve this. Some are saying its because ISP are no longer pushing emails. Yet I don't see this on my older non android blackberry.

That's because on a Blackberry ALL mail goes through the Blackberry servers, and none comes directly from the ISP. The Blackberry server polls the ISP, receives your mail, then pushes it to your device. That's the good feature of Blackberry. The bad side of it is ALL mail goes through Blackberry servers, and thus is not private. The provider of the Blackberry server (your company, for example) has access to all of your incoming and outgoing mail.

Thx for the link but that has been tried in every which way but without success.

For me Apple Mail on both iPhone and iPad is now redundant. Completely useless and a giant leap backwards by Apple for many iOS users since the introduction of iOS 11.

i have a wifi only ipad and never had this problem before the update and ipad is plugged in all night, so wifi shoukdnt be dropped. Also, i was just working on another app for an hour, went to check mail and an hours wotprth of email dowloaded, not on it’s 15 minute schedule as selected. it just isn't working anymore. same with the mail deleting issue. only started after OS 11. absolutely a fail for apple. i never thought i would consider another platform, but when it’s time to upgrade ill have to look around. It saddens me that after 20+ years of loyalty apple has really let us down. No way can i justify paying $1000 for a phone that doesnt reliably fetch my email.

Berzerkgirl is absolutely correct. Imy email accounts are all IMAP and unless I open the app, no emails are fetched. I am considering purchasing an android because I can't afford to miss emails. That's nuts. Steve Jobs is turning over in his grave.

I have the same problem that my E-Mails in the subfolders (which also appear in the main view) are not being fetched /updated in the background so I don't get notifications for my E-Mails in the subfolders (iOS 11.2.1). To see whether I got an E-mail to my subfolder I have to go to the E-Mail APP and have to update it manually. Really Apple?! What is my iPhone? A working device or a device for 3D Emojis?! There are some crucial Mails in my Subfolders and if I don't get notified about them on my notification view, the iPhone is nothing but a toy for me! I'm so **** off!!!

Update: I have an active support case open with Apple engineers. I've provided them local phone logs as well as Active Sync logs. Hopefully we can get to the bottom of it and get this resolved for everyone. It's taking some time but I'll let everyone know if and when we get this resolved.

Why has this changed? I thought that I had a fault with my old iPhone SE. I now have a brand new SE. & still cannot have my emails pushed through with the preinstalled app. This has only started since updating to iOS 11.

Why do Apple try to fix things that are not broken?