iOS 11 Mail push notifications problem

To their credit, Apple Support on Twitter played 50 questions with us. They wanted to determine whether it was the IOS or software added. We left it when they asked us to do the following and made no reference to any push issue from mail ISP, you would think they would know:

1. ) restore phone to out a "new" out of box state, then setup and check mail.

2.) if that worked, they would work with us to do a limit restore of info in our backup.

3.) If it still did it with the "new" state restored, they would get with engineers.

We/my wife opted to download Edison, all works normal using the Edison Application.

BTW, my wifes phone was a wiped 7 plus that was restored with her 6s plus backup, which worked fine, but also had not been updated. We then gave that phone to my daughter, she accidently updated it and guess what, you got it.

Also, my old blackberry Q10, same mail ISP, does not do this. (No it's a pre android)

Download the application called Edison.

I just shut Push off, leave GMail accounts set to Fetch, and Fetch New Data Automatically. Works just like push.

Go to settings>Accounts and password >Fetch new data and you get all the options regarding push notifications and even schedule to fetch for battery saving.

Peace ✌-1F3FB;

Took me a minute to figure out. Go to :settings, Accounts and passwords, fetch new data, I changed it to every 15 minutes hope this helps!

Now tried signing out, restarted and signed back into my iCloud account: didn't help.

Also tried installing the latest Public Beta 11.1 onto my iPad: didn't help.

Chatted with Apple Support. They say this is the first they've heard of the issue, so if anyone else is experiencing this I'd encourage you to contact Support.

Looking through my notes, this same exact problem happened to many of us a year ago too. Back then, there were threads on various forums where many users reported that iCloud email Push was working fine, then just stopped after one of the early iOS 10 versions. No client-side fix was ever found - it just started mysteriously working for everyone again after a week or two.

I have been experiencing this issue on all my iOS devices that were upgraded to iOS 11.0x! Whenever I activate the lockscreen, the devices lose connection to the WiFi network after about 30 seconds. This means that if the device has no connection to a mobile network, it will not receive mails, push notifications or messages like WhatsApp. I also have an old iPhone 5S running iOS 10.3.3, as well as a first generation iPad running iOS 5.1.1 - both of these devices remain connected to the WiFi even if the device is in sleep mode. I‘m quite sure the WiFi disconnects are caused by iOS 11. I‘ve tried every method described in this and other forums, but the issue remains. Push notifications are just forwarded if your iOS 11 device has an active connection to a mobile network (Edge, 3G, 4G). I‘m quite surprised that Apple hasn‘t come up with a fix for this yet.

Since iOS 11, Apple has disabled scheduled fetch and notifications for favorited folders and sub folders for non-push mail accounts in the native mail app of iOS.

This fetch used to happen in iOS 10.3.3 without any problem.

Apple is also saying this problem is not widespread and only a few users are troubled by it hence will resolve it later.

Since iOS 11, Apple has disabled scheduled fetch and notifications for favorited folders and sub folders for non-push IMAP mail accounts in the native mail app of iOS. This problem is for folders other than Inbox where the scheduled fetch does not work for folders other than Inbox. The problem occurs only on accounts not supporting Push.

This fetch for Inbox as well as favorited folders used to happen in iOS 10.3.3 without any problem.

Sorry, but this thread does not mean it is a widespread issue. I dumped Yahoo mail years ago because of their spotty service record. Had a friend who stayed on it that would text me every time their Yahoo mail wasn't working. I would check online and find that Yahoo was having service problems. Now that they are owned by Verizon I doubt this will improve.

My push mail account has had zero problems with iOS 11. I know many others that haven't had any issues. If you get high enough up in Yahoo's support (not an easy task) they will suggest that you switch to their app. I know others who have done so and said it reduced their problems although they still occasionally lose mail service in both directions.

There is no way to go back to iOS 10 other than selling your phone and buying an iPhone 5 or 5c. I would strongly suggest that if you use Yahoo mail that heavily that you download and install the Yahoo app. Another advantage in doing so is if your mail is interrupted Yahoo will not be able to blame Apple.

Unfortunately, as MANY very annoyed people continue to point out is that fetch is not working properly either and is on fetching when the app is running. For me, not only must the app be open, but The ipad must be awake. so if the ipad/iphone is asleep, generally i wont get mail. but sometimes.... not reliably and not every 15 minutes as it is set to do.

something unrelated or possibley related, i am also having a problem when all of my mail disappears,and has to re downloaded. Ill be in the midst of reading an email, and it will disappear in front of my eyes. i will then have to wait as 10,000 emails re-load. first the headers, then the messages. a slow process. this is happening a lot now, sometimes more than once a day, sometimes once a week. but it only started after the introduction of ios 11

If you're iPad does not have a cellular connection and goes to sleep it drops the WiFi connection unless it is plugged into power so it will not fetch mail until it reconnects to WiFi. This is not a change.

As to your messages coming and going, who is your mail provider and is this an IMAP or POP3 account?

It seems that Apple has marked this issue as a low priority or simply couldn't care. From September ( iOS 11 intro ) until today is one third of a year ! Like many on this forum, I have wasted hours doing reboots, reinstalling from Backup and speaking to Apple Care. What is staggering is that Apple do not even acknowledge there is a problem.

Best solution is to drag your Apple Mail App from the dock onto the main screen and replace it with Edison Mail App. Keep the two running in tandem until you are satisfied that the Edison Mail App is how the Apple Mail app should be - quick, clear and simple to use. Then ditch Apple Mail until such time as Apple start to pull their finger out and solve this problem.

@katesapps: Can you confirm that the push service works consistently, even when you‘re in flight mode with only the WiFi-connection manually activated (Edge, 3G, 4G switchedd off)?

What is the fetch time interval (at the bottom; scroll down)? And what is the Notification setting for each of the accounts?

If you are talking to me? Yes, using a 3rd party application is working fine for her. Nothing changed on Apple Application.