Stuck at Verifying iPhone restore

I am trying to restore or update my fathers iPhone 6. It was stuck in a boot loop so I put it in restore mode but for some reason it won’t get past the step where it says verifying iPhone restore. I have tried multiple computers. I also have been trying to do this for some time now. I tried it before os11 was released and had the same issue.

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Posted on Sep 21, 2017 9:19 PM

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Posted on Feb 16, 2018 8:43 AM

Hello,


We here at Agent Mobile just discovered something relating to this as we had a number of iPhone 6's in for repairs and deal a lot with these advanced issues. After replacing the battery we were stuck with this same problem (Battery replaced was OEM certified). We feel this is related to an OEM apple battery having the correct voltage and amps to continue the update. After temporarily putting the original depleted batter back in iPhone, the restore process went smoothly. So if anyone is having issues and you still have your OEM battery that is a place to start. If you have never done repairs to your iPhone there may be a deeper issue. Seeing this issue still discussed in 2018 we felt is was needed to mention our resolve solution.


Thanks,

Josh

Agent Mobile

72 replies

Dec 20, 2017 12:33 PM in response to mr..khan

Hi

Turn iPhone off Make sure your pc is running the latest iTunes 12.7.2

Connect lead to USB on your pc Press just the power button down on iPhone don't let go Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.

If you still have a problem make an appointment at Apple store.

Or contact Support.apple.com.

Cheers

Brian 🇬-1F1E7;

Mar 18, 2018 12:26 AM in response to AceNeerav

I took the phone in to apple and they verified that is a logic board failure , it is unfixable it can only be replaced they also told me this problem is not common at all so it is not recognized as an issue I strongly advise everyone to let your local Genius Bar know about this problem! If your phone is under warranty still with no physical damage they will replace for free ! If there is any physical damage to the screen a charge of $149-169 will be charged. Hope this helps

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Stuck at Verifying iPhone restore

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