Stuck at Verifying iPhone restore

I am trying to restore or update my fathers iPhone 6. It was stuck in a boot loop so I put it in restore mode but for some reason it won’t get past the step where it says verifying iPhone restore. I have tried multiple computers. I also have been trying to do this for some time now. I tried it before os11 was released and had the same issue.

User uploaded file

Posted on Sep 21, 2017 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2018 8:43 AM

Hello,


We here at Agent Mobile just discovered something relating to this as we had a number of iPhone 6's in for repairs and deal a lot with these advanced issues. After replacing the battery we were stuck with this same problem (Battery replaced was OEM certified). We feel this is related to an OEM apple battery having the correct voltage and amps to continue the update. After temporarily putting the original depleted batter back in iPhone, the restore process went smoothly. So if anyone is having issues and you still have your OEM battery that is a place to start. If you have never done repairs to your iPhone there may be a deeper issue. Seeing this issue still discussed in 2018 we felt is was needed to mention our resolve solution.


Thanks,

Josh

Agent Mobile

72 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck at Verifying iPhone restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.