Stuck at Verifying iPhone restore

I am trying to restore or update my fathers iPhone 6. It was stuck in a boot loop so I put it in restore mode but for some reason it won’t get past the step where it says verifying iPhone restore. I have tried multiple computers. I also have been trying to do this for some time now. I tried it before os11 was released and had the same issue.

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Posted on Sep 21, 2017 9:19 PM

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Posted on Feb 16, 2018 8:43 AM

Hello,


We here at Agent Mobile just discovered something relating to this as we had a number of iPhone 6's in for repairs and deal a lot with these advanced issues. After replacing the battery we were stuck with this same problem (Battery replaced was OEM certified). We feel this is related to an OEM apple battery having the correct voltage and amps to continue the update. After temporarily putting the original depleted batter back in iPhone, the restore process went smoothly. So if anyone is having issues and you still have your OEM battery that is a place to start. If you have never done repairs to your iPhone there may be a deeper issue. Seeing this issue still discussed in 2018 we felt is was needed to mention our resolve solution.


Thanks,

Josh

Agent Mobile

72 replies
Question marked as Top-ranking reply

Feb 16, 2018 8:43 AM in response to jotten74 63401

Hello,


We here at Agent Mobile just discovered something relating to this as we had a number of iPhone 6's in for repairs and deal a lot with these advanced issues. After replacing the battery we were stuck with this same problem (Battery replaced was OEM certified). We feel this is related to an OEM apple battery having the correct voltage and amps to continue the update. After temporarily putting the original depleted batter back in iPhone, the restore process went smoothly. So if anyone is having issues and you still have your OEM battery that is a place to start. If you have never done repairs to your iPhone there may be a deeper issue. Seeing this issue still discussed in 2018 we felt is was needed to mention our resolve solution.


Thanks,

Josh

Agent Mobile

Dec 24, 2017 1:02 PM in response to LondonBased

hey mate, I guess I may have figured it out. I was having the same problem, I tried hard reboot and restore, in the first go it got stuck, saying confirmation needed from phone, then I repeated the same process(hard reboot and restore) but without removing the cable, this time it got extracted and went bit forward, then stuck at verifying, then I did the same thing the third time, this time went bit forward and got stuck at apple logo, and showed progress bar(hope comes in), at the fourth repetition progress bar went to complete end and bingo it started restoring the factory setting.

I have no idea why/how it worked but it did, and my phone is alive again, probably it's worth a try for you too, I mean what do you have to lose, wish you luck.

Sep 13, 2018 8:29 PM in response to jotten74 63401

[qoute]

hey mate, I guess I may have figured it out. I was having the same problem, I tried hard reboot and restore, in the first go it got stuck, saying confirmation needed from phone, then I repeated the same process(hard reboot and restore) but without removing the cable, this time it got extracted and went bit forward, then stuck at verifying, then I did the same thing the third time, this time went bit forward and got stuck at apple logo, and showed progress bar(hope comes in), at the fourth repetition progress bar went to complete end and bingo it started restoring the factory setting.

I have no idea why/how it worked but it did, and my phone is alive again, probably it's worth a try for you too, I mean what do you have to lose, wish you luck. [/qoute]


Just now, I already fixed my god forsaken phone with the same problem, All I did is i quoted above, while pressing the home button and power button, every a couple of second, until the iphone finish filling up its loading bar on screen.


Now im restoring it to my last save. It took me almost 1month to discover/found my solution, as I given up hope. hehe..


Hope this one helps.




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Aug 1, 2018 3:56 AM in response to jotten74 63401

1) Disable your antivirus and try again -> if issue persist

2) Try new USB CABLE -> if issue persist

3) Attempt recovery mode as per Se non riesci a eseguire l'aggiornamento o il ripristino di iPhone, iPad o iPod touch - Supporto Apple -> if issue persist

4) Attempt DFU mode as per https://www.imore.com/how-to-iphone-ipad-dfu-mode -> if issue persist

5) Visti an ARS or AASP Apple - Find Locations

Oct 3, 2018 7:07 PM in response to jotten74 63401

Well, I think before going to somewhere else, you should do some homework that can help you to get out of the error you are coming across on your iPhone. I would like to give you few manual methods that works effectively to fix iPhone stuck at Verifying Update screen.


Follow the below methods as mentioned:


Method 1: Do hard reset of your phone


When you come across such error then its obvious thing that you cannot access your device as it get stucked. In this situation, try to do hard reset of your phone as this will help your device to work properly as before.


  • For iPhone 7 and 7 Plus, just press and hold Volume down + Power button at the same time
  • For iPhone 6 or older version, just hold down Home button and Power button together


Method 2: Press Sleep/Wake Button


Many times doing hard reset does not work for many users, so you can try pressing Sleep/Wake button option for get out of iPhone stuck on verifying update screen. Only you have to press Sleep/Wake button for few times


There are even some other methods like:


Method 3: Reset network settings

Method 4: Delete iOS update and download again

Method 5: Update iPhone via iTunes

Method 6: Verify using cellular data

Method 7: Restore iPhone from iTunes Backup

Method 8: Put your iPhone into DFU Mode

Feb 2, 2018 10:41 PM in response to jotten74 63401

Can someone confirm if they have the same problem with recovery mode and DFU mode, as I have?


I can make my phone enter DFU mode... (press home and power button for 10 seconds, release just power button while keeping home button pressed for another 10 seconds), however, I cannot make my phone enter itunes recovery mode (the one with connect to itunes logo). To enter recovery mode, you have to keep the home and power button pressed until one sees the logo with itunes and the lightning cable. I have tried it for about 2 minutes. No Go.


Neerav

Nov 16, 2017 1:09 PM in response to jotten74 63401

Hello,


I was linked to this thread from a thread I had started on the same problem. Here is my find...


I purchased Reiboot based on a suggestion on this thread. reiboot's pro version didn't help. Reading on the internet, a few days back, I came across information that faulty chargers or lightning cable could ruin the charging system, which in turn would mean that even while the battery inside the iPhone is working fine, it won't charge.


I investigated my original apple lightning cables and also took a look inside the lighting port on the iPhone (6s plus, in my case) to see if there are any signs of burnout. What I found is that one of the cables (I have about 3/4 genuine ones and I dont use non-genuine ones), which I had connected to a transcend powered usb 3.0 hub had a black mark (almost like a small dot) exactly on one of the 8 connector 'pins'. Now, even the lightning port on the iPhone, had a similar blackish, burnt like, mark on the connector pin corresponding to the the pin on the cable, when looked at towards the side of the home button (upwards), where the port has the pins that connect to the pins on the lightning cable's socket.


I think this is either a case of a faulty chip inside the 6s plus which maybe causing over current or over voltage, or maybe some bad code in iOS11 which controls these chips, or could be a problem with either the lightning cable or the transcend hub.


I am going to post pictures in a day or two once I run a check on all the cables and the connector pin on my apple lightning dock.


Here is a link to my thread...

Updated to iOS 11.0.0, 2 days later iPhone (6s Plus) stuck on boot logo and wont recover either.

Oct 7, 2017 7:57 PM in response to jotten74 63401

Did you get this resolved. I have the same issue with my iPhone 6. Tried recovery multiple times but it always hang at the exact place ('Verifying iPhone restore....'). I brought the phone to the Apple Store and the Tech there said that they cannot fix this and I need a replacement instead. Needless to said, I took the phone back; and see (and hope) if anyone in the community has resolved this issue.


BTW, I looked into the iPhoneUpdater log files and it basically shows progress up to 'Competed checkpoint id: 0x619'.

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Stuck at Verifying iPhone restore

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