Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 11 incompatible with Honda handsfree bluetooth

Ever since upgrading to IOS 11, my iPhone 6 plus won’t connect with the handsfree bluetooth function in my 2015 Honda CRV. I’ve tried disconnecting, rebooting, etc. Has anyone else experienced a problem with their bluetooth linking in cars?

iPhone 6 Plus, iOS 11

Posted on Sep 22, 2017 5:10 PM

Reply
Question marked as Best reply

Posted on Sep 28, 2017 5:38 AM

It is working properly for me with a 6s+.


Have you tried deleting the phone from the list of phones on the car, resetting all settings on the iPhone and then adding the phone back to the list of phones on the car and pairing one more time?

123 replies

Nov 10, 2017 5:46 AM in response to clynham

It appears a number of car manufacturers are having problems with iPhone Bluetooth connections. I have heard that Honda Toyota Mazda GM have all had issues. I suspect that other auto companies also have issues. Apple seems to be have created lots of problems with this update. The most recent update 11.1 has not resolved the Bluetooth issue. We wait for Apple to make it right

Nov 10, 2017 7:59 PM in response to firefox23508

I have 2104 CRV and iPhone7 running iOS 11 which was updated to 11.1 still same issue. Pandora does not connect via Bluetooth unless I actually press play button on app. Never had to do this, would always automatically hook up when car was started, and would stop when car turned off. As long as app was still on, turning off ignition, exiting car, re-entering and starting car Pandora would reconnect and play. Now, iMidi screen only shows words 'Title' and 'Artist', (but not the title of the song or the actual artist) and, I have to press start button from app to start, and when car is turned off Pandora continues to play through iPhone speakers, also will not turn off from lock screen pandora interface, I have to go to the app and swipe it off. Under USB, does not work at all, but phone charges. Just now updated to iOS 11.1.1, we'll see what happens tomorrow.

Nov 21, 2017 2:08 PM in response to nitrostx

Updated to 11.1.2, still no joy. Phone is recognized when starting car and states on information screen that iPhone is connected, yet, still does not work properly. So, I tried some of the 'fixes' posted in a link below http://www.autoconnectedcar.com/2017/10/why-bluetooth-is-good-bad-in-ios-11-ipho ne-6-7-8-plus-x-for-car-owners-fixes-for-honda-bmw-ford-chevy-more/

My final try was to 'forget this phone', and delete it from the car menu, rename the phone and re-pair. Yeah, right, now I cannot even pair the phone... it never connects and I don't get the screen to enter 4 digit pairing code, and if I do, and enter code, I get a warning that pairing did not work.

Tried to downgrade phone back to one of the iOS10 versions that used to work, but it is too late, those versions are no longer 'signed' by Apple and cannot be installed. How does Apple manage to get things working, send out an update that then messes things up, then another update that fixes it again, and finally manages to mess it up again in another update?

Nov 21, 2017 3:00 PM in response to nitrostx

I also have tried many of the so called fixes that article mentioned. Nothing has helped at all.

Honda has no clue either. They actually told me to try the same things the article said to do.

I've pretty much given up. After a few minutes my cars display screen is lighting up like a Christmas tree,with the constant on/ off Bluetooth connection. The iPhone X does the same.

Unbelievable I spent $1k on a device that doesn't work with Bluetooth,and might have to buy one of those sun visor mounted Bluetooth units.

Apple really "F"d this up,big time. Can only hope the next version of 11 is better. The current version is a disaster.

Nov 24, 2017 9:02 AM in response to akalittleman

I also have the an ACRA RDX 2017 purchased in October 2016.

I'm using iPhone 6

Since Apple update in October 2017 I think it was IOS 11.0.1

my radio phone display would only display the 1st., 4 phone numbers

Since than I have received about 4 updates and my phone.

My IPhone has IOS 11.1.2 operating system and still has the same problem.

I have disconnected my IPhone and reconnected to my radio. The radio would then display all

phone numbers until I would go to a different application on my Radio than Puff all phone contacts except with the 1st 4

contacts would disappear. I repeated this procedure about 4 times with the same results.

My car dealer and Acura says it's an issue with Apple and Apple says its an issue with Acura car radios

I believe it's a software issue with Apple.

There is no trouble with Android phones.

I paid a lot of money to have this type of Radio, and to have it not function properly is very disturbing

I'm hoping that Apple can resolve the issue soon.


Robert

Nov 24, 2017 5:30 PM in response to raina_b22

I’m having the same problem with my Acura. Apple seems to be ignoring the problem. I followed all their recommendations and nothing has worked. Apple tells me it’s a Acura/Honda issue and Acura says it’s a Apple problem. I didn’t have any issues until iOS 11 and Acura has a point when they say you would have to bring your car into the dealership every time Apple did a update if that’s how this worked. Samsung phones aren’t having any issues.

Nov 24, 2017 8:29 PM in response to anypats

I don't see why an iOS update will not fix the issue, it was an iOS update that caused the issue. It was also an iOS update that created a similar issue in the past (with iOS10) and an iOS update later fixed the issue. It can't be a Honda issue, nothing has changed with the stereo system (no electronic or programming updates from Honda) or anything else in my car except the brakes tires and oil. But I have installed, so far, 3 versions of iOS 11... I am now running 11.1.2 and still have issues... I have actually been able now to get the phone to work some what with bluetooth, but not all except for charging, with USB.

IOS 11 incompatible with Honda handsfree bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.