IOS 11 incompatible with Honda handsfree bluetooth

I have a 2015 Honda CRV.

I've had both the iPhone 6s and 7s. And once paired with the Handsfree Link,the Bluetooth always worked.

Until last Friday,when I got the iPhone X.

Like most people here,my phone paired,but not for long. The Bluetooth connection was constantly connecting and disconnecting.

I refreshed the Honda head unit. I've toggled the Airplane mode, I've toggled the " forget this device". I have paid with the number code.

Still doesn't work.

I called Hondas technical support and they are aware of the issues. They claim it's a IOS 11 issue that A is also aware of. This person mentioned that other car brands are having this same problem too.

I called Apple tonight and they too are aware of the issue. A case was opened for my call. Apparently the Bluetooth device used in the X is different than the other iPhones. So Apple is working with Honda. But they don't know if this is a software issue with IOS 11, the iPhone X,Honda,or a combination of all the above. My gut feeling is this is a software issue with 11. I was hoping that today's IOS software update might've corrected this issue. It hasn't.

Have to hope 11.2 will be better. Kinda crazy to spend $1k on a phone where the Bluetooth doesn't work.

It appears a number of car manufacturers are having problems with iPhone Bluetooth connections. I have heard that Honda Toyota Mazda GM have all had issues. I suspect that other auto companies also have issues. Apple seems to be have created lots of problems with this update. The most recent update 11.1 has not resolved the Bluetooth issue. We wait for Apple to make it right

I don't believe this has anything to do with your individual phone. I'm having the same issues with my 2017 LX570 but not with my 2015 S550. I suspect the bug is on Apple's end at the software level and that this has little or nothing to do with hardware. One thing to check that I've not yet tried on the LX is that I noticed when I used my phone in the S550 today that while it was paired, I couldn't hear anything even though it was showing it was connected. In fact it paired with the S550 with the volume at zero. Tomorrow I'm going to try making a call in the LX and see if it is paired but at zero volume to start. You may want to give that a shot.

If the phone isn't seeing the Honda there is a good chance you're outside of pairing window and simply start over so they see each other.

It is definitely an issue with iOS 11.x and the Honda/Acura handsfree link. After an update to iOS 11.x, even the current 11.2.1, contacts don't all import or will import and then disappear and voice tags don't work. You can't get the Acura HandsfreeLink to work correctly with iOS 11 period. Apple blames Acura, Acura blames Apple. Perhaps troubleshoot your own code!

I have the same problem. I contacted Honda... they said the Handsfreelink is not able to keep up with the speed that apple is producing new iPhones. Not sure if they will be updating it anytime soon. Bummer!

It’s both the software and the firmware. The software essentially “broke” the ability for the phone to connect to the car but it’s the manufacturer’s responsibility to update the firmware. Apple will assist the manufacturer if requested. If they have told you that Acura and Apple are working on a fix then just be patient. Hopefully the fix will come sooner than later.

Just got off the phone with Apple. "This is not a known issue." Um, Google it. She told me to have Honda update my firmware, and install iOS 11.2.2 (I'm on 11.2.1 presently).

It is working properly for me with a 6s+.

Have you tried deleting the phone from the list of phones on the car, resetting all settings on the iPhone and then adding the phone back to the list of phones on the car and pairing one more time?

I have the same Honda CRV 2015. I changed from my small but reliable iPhone 5 which worked perfectly with Pandora and Handfree option. Now my iPhone6 will only connect via a limited bluetooth. The connect with the build in Pandora no longer works and it doesn't see any device. I took it to the dealership and they said it was the phone, that lots of people had the same problem. No help. I can't believe this isn't fixed with updates by 11.1.2

Correct it is the software. I have a 2015 Odyssey and everything was perfect until IOS 10 update. Apple needs to get this fixed immediately it is so annoying. Can’t use any of my voice controls either. I even took it to Honda they did an update and replaced my microphone and I have even upgraded to anew phone. Nothing has made it work and it was working just fine for the past 2 years. The day afte IOS10 is when it got ugly.

Hello firefox23508. I have a 2006 Lexus RX400h that worked just fine until I updated to IOS 11 on my iPhone SE. I am on IOS 11.0.3. My problem is that the Bluetooth Handsfree in the car connects only part of the time. When I make a call, the display on the phone shows the BT Handsfree as an audio choice and then it just goes away. When I select the iPhone for audio, the BT Handsfree connects after about 10 seconds. Also I often have no audio at all from any of the choices and I have to hang up and call the person back.

Aggravating.... I use this phone for business and it has become unusable in the car.

I called Apple support and the tech said that I need a newer car...

I have 2104 CRV and iPhone7 running iOS 11 which was updated to 11.1 still same issue. Pandora does not connect via Bluetooth unless I actually press play button on app. Never had to do this, would always automatically hook up when car was started, and would stop when car turned off. As long as app was still on, turning off ignition, exiting car, re-entering and starting car Pandora would reconnect and play. Now, iMidi screen only shows words 'Title' and 'Artist', (but not the title of the song or the actual artist) and, I have to press start button from app to start, and when car is turned off Pandora continues to play through iPhone speakers, also will not turn off from lock screen pandora interface, I have to go to the app and swipe it off. Under USB, does not work at all, but phone charges. Just now updated to iOS 11.1.1, we'll see what happens tomorrow.

I don't see why an iOS update will not fix the issue, it was an iOS update that caused the issue. It was also an iOS update that created a similar issue in the past (with iOS10) and an iOS update later fixed the issue. It can't be a Honda issue, nothing has changed with the stereo system (no electronic or programming updates from Honda) or anything else in my car except the brakes tires and oil. But I have installed, so far, 3 versions of iOS 11... I am now running 11.1.2 and still have issues... I have actually been able now to get the phone to work some what with bluetooth, but not all except for charging, with USB.

I too have an iPhoney 6 and since upgrading to 11 my phone no longer connects properly to my 2015 Honda Accord. The connection is made, and I can play music, but the display on the car does not update with the song info nor can I control the songs playing. I can't dial by voice at all with the steering wheel button. Strangely if I press and hold the Home button on the phone, I can send a text. This is a real nuisance and I will be speaking with Honda... But of course Honda will blame Apple, and Apple will blame Honda.

I have a 2017 MDX Advanced. Last oil change, the service manager sat with me in my car and saw the problem with the phonebook and with Pandora. He said Apple had said they would fix the problem in a month. That was 7 weeks ago. It is an Apple problem plain and simple. It affects hundreds of thousands of Apple customers who have vehicles with Handsfreelink. I'll give Apple a few more weeks, and then it is goodbye Apple, hello Samsung.