IOS 11 incompatible with Honda handsfree bluetooth

I'm with you on that!! My husband has made NUMEROUS phone calls to Acura dealership, Acura corporate, and i have been contacting Apple tech for this issue. Since September when all the 11.x.x comes out. NOTHING has happened except that Apple had been notified about the problem. i've sent diagnostics to Apple about my iPhone and the result is the Apple engineers and Acura engineers are working on it. At first Apple said it was Acura's firmware, and Acura says it's Apple's software. Here i am... I bought a brand new EXPENSIVE car, bought in July which stopped pairing with my iPhone in September. My phone book which has over 200 contacts in it only shows up FOUR, one of which is my phone number. All my speed dial numbers are gone...Great. I was even told to reset my phone to version 10.3.4 ( which can't be done.) It's frustrating and aggravating having to stop at a parking lot while driving to make important calls. Luckily, i can receive calls. I also told my husband I'm ready to return this car. I'm disgusted with the service ( there is none except for someone to attempt to placate you) and am constantly wondering how they are still selling cars at Acura without telling this to the buyer..OH GUESS WHAT, if you have an Apple iPhone, that is updated, your phone won't work properly.. That isn't happening.
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I was told that the Apple engineers are in contact with the Acura engineers to get this problem fixed...and that they are aware of the problem. I wish they would work on this instead of working on the apple watch.

Android phones have the same issues. Read through their forums and you’ll see people complain about these same problems. They say the same thing in that it’s the car manufacturers’ responsibility to update their firmware.

Yes, other manufacturers have already released or are working on new firmware. I haven’t heard anything from the three manufacturers you mentioned other than one person posted they had a 2012 Honda and were told it was too old for an update. I know this doesn’t help but we have two iPhone 7’s and one iPhone X and they all connect fine in my 2016 CR-V.

Ever since the latest 11.2.6 Apple update, I’m having the same issue with all 3 auto manufacturers. My phone book syncs but only from A to J.

Example: if your name is Christopher, your name will show as an incoming caller but if your name is Margaret, only the phone number will appear and not the person’s name. And this is the same in all 3 of our family’s vehicles, 2015 Honda Accord, 2016 Toyota Rav4 and 2014 Hyundai Elantra. Very, Very weird and Apple says that it has nothing to do with the latest update, kinda hard to believe.

I own a 2017 Acura RDX and plagued by the iOS 11 disease on the iPhone. I have spoken to Apple tech support regarding Bluetooth a "zillion" time. Each time I’m told that Apple and Acura are working to remove the issue. As a retired engineer with nearly 40 years experience, in my opinion, it is a meaningless statement. Resotion of the issue can involve, money(hardware), low priority assigned, politics (between auto mfg and Apple) and the list goes on. There’s no sense to speculate, since we know nothing.

I believe this same issue arose when they came out with IOS 10. It took a few updates to finally get it working. I hope they put a rush on this bug. The phone is almost unusable in the car.

I have not had any issues since I downloaded 11.1.1

Bill Markle

239 565-2609

Yes - also having this problem; for me it's with my 2016 Honda CR-V. Since I upgraded to the latest iOS update, the car keeps yelling at me, "HFT is OK," and, "HFT is NG." Zero issues prior to the upgrade. It has been freezing my car entertainment system. I'm a little worried that such freezes could have effects across other car systems, although I have not noticed anything else yet.

Interestingly, this issue appears to primarily affect phone calls. Music via Bluetooth seems to still work.

I have a Mini Cooper Countyman and you've been luckier than me. I have an iPhone 8+ running iOS 11 and while my phone detects the car it resolutely refuses to connect. I've spoken to Mini UK, BMW and Apple support and none has been able to resolve the issue. I'm told it may be because Apple are using Bluetooth 5 In iOS 11. Apple have talked me through trying to connect then said they've had no other reports of problems so it must be my car maker's problem. But I can see from this forum I'm not the only one with issues. very disappointed at the lack of interest from Apple

I believe that the 11.03 update caused the problems with the Bluetooth connectivity. I have a friend who has problems with his hearing aids as they work via his iPhone A has too do something as many people are having serious issues with talk of going to an android phone. Good luck and hope the next update will res

I have a Mazda 3 rather than a Honda but after upgrading to 11.1.1 last night my car and phone are no longer talking to each other fully. I can make calls and sync contacts but audio is non-existent.

Tried the usual tricks - Reboot phone, repaired them etc.

Thank you anypats

Very interesting article, Funny how it made mention of my particular car model not working at all.

But I will try some of the things the article said.

But if that doesn't work, I've been looking into a sun visor Bluetooth unit, at least for now, till this gets resolved

Updated to 11.1.2, still no joy. Phone is recognized when starting car and states on information screen that iPhone is connected, yet, still does not work properly. So, I tried some of the 'fixes' posted in a link below http://www.autoconnectedcar.com/2017/10/why-bluetooth-is-good-bad-in-ios-11-ipho ne-6-7-8-plus-x-for-car-owners-fixes-for-honda-bmw-ford-chevy-more/

My final try was to 'forget this phone', and delete it from the car menu, rename the phone and re-pair. Yeah, right, now I cannot even pair the phone... it never connects and I don't get the screen to enter 4 digit pairing code, and if I do, and enter code, I get a warning that pairing did not work.

Tried to downgrade phone back to one of the iOS10 versions that used to work, but it is too late, those versions are no longer 'signed' by Apple and cannot be installed. How does Apple manage to get things working, send out an update that then messes things up, then another update that fixes it again, and finally manages to mess it up again in another update?

I also have the an ACRA RDX 2017 purchased in October 2016.

I'm using iPhone 6

Since Apple update in October 2017 I think it was IOS 11.0.1

my radio phone display would only display the 1st., 4 phone numbers

Since than I have received about 4 updates and my phone.

My IPhone has IOS 11.1.2 operating system and still has the same problem.

I have disconnected my IPhone and reconnected to my radio. The radio would then display all

phone numbers until I would go to a different application on my Radio than Puff all phone contacts except with the 1st 4

contacts would disappear. I repeated this procedure about 4 times with the same results.

My car dealer and Acura says it's an issue with Apple and Apple says its an issue with Acura car radios

I believe it's a software issue with Apple.

There is no trouble with Android phones.

I paid a lot of money to have this type of Radio, and to have it not function properly is very disturbing

I'm hoping that Apple can resolve the issue soon.

Robert