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Apple TV 4K bluetooth range diminished

Just received and setup my new Apple TV 4K today. I regularly use AirPods to listen to the TV while moving around the family room and kitchen at night. As soon as I paired my AirPods with the Apple TV I immediately noticed a huge difference in the range and clarity of the audio signal. I would estimate it is at least half the range as with my previous Apple TV (4th gen).

Nothing else has changed in my setup. I just swapped out the Apple TV. Anyone else noticing a difference? Based on specs (and the upgrade to Bluetooth 5.0) the range should have improved.

Posted on Sep 22, 2017 9:17 PM

Top-ranking reply

windsorsean

Level 1

18 points

Posted on Sep 26, 2017 7:33 AM

I believe I fixed my issue...

I had my Apple TV mounted just behind my TV so it was out of site. I tried moving it to well below the TV away from any other devices and it made a big difference. So it does seem that the Apple Remote is susceptible to interference from other devices. My TV is an LG 65UH9500 and has WiFi and BT so that could explain the interference.

This could be related to issues with other BT devices as well.

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83 replies

Roth91

Level 1

54 points

Sep 26, 2017 4:16 AM in response to Apple user since 1988

The other thing that annoys me, it keeps automatically turning off HDR. Anyone know why?

zsears

Level 1

4 points

Sep 26, 2017 7:28 AM in response to windsorsean

I did notice last night that I could make the Bluetooth remote lose connection completely by covering it up with my hand. Same with the airpods.

Roth91

Level 1

54 points

Sep 26, 2017 8:14 AM in response to windsorsean

My Apple TV is in the front of the tv on a shelf high in the air. That may have helped you but there is still a more serious problem.

zsears

Level 1

4 points

Sep 26, 2017 11:11 AM in response to Apple user since 1988

So you no longer have any audio artifacts when listening with AirPods?

Sep 26, 2017 11:14 AM in response to zsears

As long as my TV is not directly between me and the AppleTV the quality with my AirPods seems to be the same as my previous 4th generation AppleTV.

Sep 26, 2017 4:37 PM in response to Andypeppa

Another data point: I decided to charge the remote, and when I returned to remove it, I noticed a strange vibration sensation when I picked it up. Could it be defective remotes after all?

Sep 28, 2017 1:42 AM in response to Apple user since 1988

@Apple user since 1988 : Have you tried to connect both headset simultaneously ? It's a recurrent question in many forums and nobody have the answer... Thanks a lot.