iPhone 8 GPS problems

I have to ask did you have Wifi and Bluetooth on? These will help pinpoint your location.

Everybody should write to Apple via this link under feedback type ´bug report´. If we are enough complaining about this, they might just fix it faster.....

Feedback - iPhone - Apple

Have you tried taking your phone to an Apple Store for diagnosis?

Do all of you with this issue have WiFi turned on?

If the phone can't pickup a GPS signal it will attempt to triangulate from WiFi hotspot geographic information.

Why not try asking for a new SIM card from your provider. It would be very interesting to see if that helps.

Yes, this is my situation! Upgraded from a 6 to an 8 and kept my existing EE (UK network SIM).

I'll order a new SIM and see if the problem persists.

If you use the Apple support app you can open a case from there and they will be touch with you

Yup, I'm in the second group. Restarting the phone while still outside helped. Not an ideal solution at all.

iOS 12 seems to have broader GPS issues, see this thread

iOS12 GPS Accuracy is off?

It is affecting iPhone 6 also

Ok so another update from me (I’m onto my third faulty iPhone 8).

I spoke to Apple support again, and I said I’ve had enough and just want a refund. I gave the (very polite) person on the phone all the case numbers from my previous contacts and she understood immediately what I was referring too - whereas previously I had to explain everything from scratch.

After asking her if Apple are aware of the problem, and to make sure I’m not the only one contacting them, she, in apple speak, said she’s confident that there is nothing I’m doing that is causing the issue, and that she believes if I swap my device over again, everything should be fine.

I suppose this is as close as we can get to an admission from Apple of a dodgy batch of phones in the early shipments hitting the stores??

I’ll post again after next Tuesday when I get my fourth iPhone 8.......

For me, the problem is apparently gone since two things occurred in quick succession:

1. my phone slid off a table and landed face down on a wooden floor 2 feet below (no visible damage)

2. I installed iOS 11.1

Can't say for sure which (or even if either) fixed the issue - most likely the iOS upgrade, but if there was some kind of dodgy connection internally it might explain some of the random orientation change correlations some people are seeing.

Now I'd never suggest someone go slapping their phone around to see if it would change anything, but I did used to have an iPad with a dodgy screen connection that would be re-seated by a good slap on the back...

Just to add stats here, my iPhone X has exactly same problem.

basically the Maps are useless now during driving as it doesn't lock the GPS.

my wife's iPhone 6 locks immediately and provides a smooth navigation.

I have tried all the tricks so far:

install iOS 11.2 beta 3 - no use

hold phone - no use

hold phone in landscape/portrait, no use

reset network settings - no use

reset location & privacy - no use

set region to somewhere else and set back - no use

too all users that have problem, do you have an Intel modem or QC modem?

mine is Intel.

I thought I had this thing licked with the SIM card replacement which seemed to fix the problem until I connected the phone (iPhone 8 which replaced my original iPhone X which also had the problem) to my car's bluetooth. Then the same thing happened again. Yesterday I returned the 8 and got another X and it is having the same problem. I was trying to isolate when it was acting up vs working and it seems from my limited experimentation while driving that if the phone is by the radio and in the car mount it goes between loosing the GPS signal (no GPS signal message) and getting hung up in one location while I am driving miles away to thinking all of a sudden that I am on another road blocks away to rarely working as expected in both Waze and Apple Maps. When I moved the phone to rest on my leg away from the radio it seemed to work although the location prevented me from keeping more of an eye on it. So I don't know if proximity to the radio (XM and FM) have anything to do with the problem or not. My iPhone 7 worked just fine for a year in the same mount in the same location in my car, so the issue has something to do with the new phones. I am hoping it can be corrected with a software update because otherwise it is a big problem in the design of the phones and their components. I hope someone finds a solution soon.

Par for the course. They literally just deleted my four paragraph response as a violation for recounting their terrible customer service dealing with this for over two months.

To everyone following this: just return it or stop trying new things. They are aware of it, they’re not doing anything to fix it, and have no timeline to do so until it becomes the next “-gate”.