iPhone 8: crackling static noise during calls

It’s intermittent - on some calls you can perfectly notice it on others no problem. I have already tried resetting the phone with no success on solving the problem. I’m dealing with the issue since Friday. Very disappointed!

Does anyone has the same problem or knows how to fix it ?

Posted on Sep 24, 2017 1:59 PM

Reply
158 replies

Oct 19, 2017 6:11 AM in response to SOBADA

I have iPhone 8 plus, iOS 11.0.3

Apart from static noise, below are additional observations,

1. If I use Speaker phone for making a phone call or answering a phone call, I can hear the other end persons voice clearly but the other person couldn’t hear me.

2. When I use Voice Memo recording, start recording and play it. It doesn’t Speaks’s out what has been recorded but the same static noise which I hear when making a call or receiving a call.

3.

When I tap mike feature from Google, provided on search box and speaks something to search (holding iPhone next to my mouth), it doesn’t accepting my voice. In fact it doesn’t hear you.

I’ve reported this to Apple support team. Let’s see how it works!...

Does Apple make replacement for faulty devices?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8: crackling static noise during calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.