iPhone 8 Plus Sound Distortion

I sent my phone to the apple service today. I am really fed up with waiting for the update. I am not sure if it’s a hardware or software problem. But apple haven’t announced anything about it. So I think the best solution is to send the phone to the service so far. :/ I will keep you posted about their solution.

This problem can be verified by installing the "Nigth Sky" app. With the background music and click on the names of the stars, pop clipping sounds. I believe that Apple is hiding this problem and does not provide us with a solution.

In the native app photos also happens when playing memories.

It's a shame that this happens in a new terminal.

My iPhone 8 Plus has this problem, too.

The "pop" noise is random. For example, if the "pop" occurred at 1:37 of a song when playing by the loudspeaker, rollback the progress bar, the "pop" will not happen again at 1:37. However, the "pop" will randomly happen later.

In my opinion, this problem may have two reasons. First, software bugs, that will be easy and feasible. Second, defect of electro-magnetic compatibility in the design of the integrated circuits, if so, no solution.

Ouch... if it affects the 7Plus and only started since iOS 11, its definitely a software problem or a software-hardware compatibility issue then.

I got a replacement unit from Apple and its been working so far(bout a month n counting), even done a couple of OS updates and still havent experienced the distortion.

But i agree...VERY NOT COOL from Apple to play ignorant on this

I went to the apple store and the diagnostics came positive so its not a hardware issue its more of a software issue.

By the way, if you turn off keyboard click sounds, it happens less. So this may mean it’s a software problem. And can be fixed by an update??? :/

It won’t happen in Twitter if you turn off the autoplay option. So I think that it would be a software problem...

If you fight with them enough maybe. I will be fighting to get a replacement and I bought it from Apple, they still denied it. 14 day return policy, they will only replace it if apple workers accept that there is a problem. Worker I delt with denied hearing the issue until I left the genius bar.

That is great to hear that you have a device that no longer has the issue.

Apple has told me that exchanges will not be done as of now as the issue is likely to be in replacements.

I have had 4 replacements and all have the issue.

I really wish Apple would solve this as, IMO, the 8 Plus is the best phone ever made by Apple.

I am a bit sour'ed on Apple with how they have handled my situation but I truly do the issue is resolved for the people who have the issue. I am personally frustrated but I also recognize that Apple makes some of the best products in the world and has some of the best service in the world.

Yess, that’s because I think is a software issue

Not yet, I’m going back soon but other people I know have gotten a new one and it seems to be fine

Yes, confirmed so again i think its a software issue, happens to my iPhone 8 Plus, my brother’s iPhone X and my sister iPhone 8 Plus so I would think its a software issue

you don’t need a replacement, its clearly a software issue, Apple should fix this in updates.

No. Bc I went to the aple store they ran the diagnostics and everything came out to be good.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Get help with the speaker on your iPhone, iPad, or iPod touch.

Before you use the following steps, see if your speaker works: In Settings > Sounds, drag the "Ringer And Alerts" slider up or down a few times.

• If you don't hear any sound, your speaker might need service. Contact Apple Support.
• If you do hear sound, use these steps and check the sound after each step:

Check your sound settings

If your device has a Ring/Silent switch, move the switch so that you don't see orange by the switch.

Next, open Settings > Do Not Disturb and check that Do Not Disturb is off.

Check sound with an app

Open an app that has music or sound effects. To test for sound, adjust the volume with your volume buttons or the slider in Control Center.

Plug headphones into your device

If you can hear sound through the headset, remove it and clear dust or debris from the headset port on your device.

Turn off Bluetooth

To make sure that your device isn't connected to a Bluetooth accessory, go to Settings > Bluetooth and turn off Bluetooth.

Restart your device

Turn off your device, then turn it back on. Check the sound again. If you still don't hear any sound, contact Apple Support.