iPhone 8 Plus Sound Distortion

I have verified that if I am disconnected from the Wi-Fi network, the loudspeaker poping sound disappear. I often notice that noise when playing memories in the app photos. Has anyone else tried to disconnect the wifi network Iphone 8?

Yes I have the same problem here with my iPhone 8 in Pennsylvania the only solution is to have the phone on silent and turn off lock sound and keyboard clicks it helps a little but still get bad pops here and there ios11.2.6 don’t fix it but iOS has a lot of other bad silly glitches to its very embarrassing I waste money on buying music I still do from them with these bad pops

I exchanged my 8 Plus for the 8 and the same speaker clipping issue is there. So disappointed. Apple has no resolution per Lead Tech & Manager. Live with it or return it are our options.

I have submitted this bug to Apple's Bug Report. And they ask me to sysdiagnose and to send them logs.

I originally submitted the issue like this.

Then I have provided logs they asked me for via their sysdiagnose.

I would like to ask all of you that have this problem to report this bug in a similar way, so Apple has some evidence of this and feedback from us. Maybe if there is a good number of us to report this similarly, we will finally have a fix for this issue.

Thank you all for help.

I really hope that I do not need to sell my phone for some other. Otherwise my 8 Plus is perfect.

Same issue. Been through 4 iPhone 8 Plus, several iOS public beta and regular iOS updates. ALL have the speaker popping/clipping issue. Apple engineers have no answer. Apple has offered to refund my $.

IMO, this affects most to all 8 Plus.

Does anyone know if the regular 8 is affected?

Share on Apple for hiding ANOTHER issue that is widespread. Over a $1,000 phone has speaker that sounds like a candy machine toy.

I have the crackling/distortion issue too on my iPhone 8 Plus. On the latest version of iOS (at the time of writing, 11.2.1) and no improvement.

I’m on my third iPhone 8 Plus. One refund, eventual repurchase and one exchange.

The Genius Bar don’t believe me as they can’t hear it properly in a noisy store or on their diagnosis tests but eventually gave in and exchanged for me after 3 visits.

I thought it might be a ‘release day’ model manufacture issue but I have one from november and still the same issue. It’s really unpleasant and occurs at any volume.

It doesn’t do occur when using earphones, and appears to be either when high-pitched tones come through the top speaker or with simultaneous noises e.g. when typing in WhatsApp whilst listening to music (e.g. BBC Radio iPlayer app).

Also happens on calls intermittently, horrible enough that you take your ear away from the speaker.

Always seems to be top speaker that emits it.

Apple please fix this!

Are there any updates on the issue? The same for my iPhone 8 256GB iOS 11.2.6.

I'm wondering if the 8/8Plus without such problem exists?

Who can confirm that saw 8/8Plus with latest iOS installed and without any sound distrortions in any third party application?

I've tested three different devices (two 8 Plus and one 8) in shops - all have the same issue!

It seems that there is no sense to change phone for a new one.

The list of problematic apps:

1. YouTube

2. Night Sky

3. Tiles

Hi, just updated to iOS 11.1, so far no issue with the sound distortion. I wanna confirm my observations by asking if any of you guys' problem is fixed?

Same here iPhone 8 Plus 64Gb iOS 11.2.1.

Apple Support told me to wait for a new iOS version.

Seems software issue.

Take it in asap. They will refuse any replacements even if iit is a hardware defect unless you fight them good after 14 days.

The 11.0.2 download didn’t solve the problem with music playing while using some other application and hearing a popping/distortion noise. I believe it only fixed the issue some people were having with a cracking sound during phone calls while using the phone’s earpiece. I’m pretty sure it’s a software issue also but hasn’t been addressed by Apple yet. I hope it is soon though.

I have been back to Apple store and I am onto my third handset and guess what? Same problem!

So I was thinking it must be hardware but I was told again that it is probably software, so they told me that because of the extended Christmas guarantee I have until the first week in January to see if an update is released that solves this problem.

Let's hope it is. I love the phone but it cost a lot of money and it should be perfect!

Same here.

I literally have tried everything - (8Plus, 256GB, Factory Unlocked, 11.2.1)

1. Restart

2. Hard Restart

3. DFU

4. Restore.

5. Reset all settings.

Mine is somewhat unique tho - whenever the distortion happens, my System Haptics stops working for a while. Sometimes it comes on, sometimes i have to either do a Reset all Settings, Restart my phone or Restore my Phone - yea, it gets that bad.

I also noticed that whenever this happens, my Music player becomes erratic (tracks skip, rewind and then the music either stops or the app crashes to the springboard); the settings app also hangs occasionally too during this period.

Spoken to Support and they recommended another restore, done that again, same ish. Im just gonna wait for 11.2.2 and if it doesnt fix it, im definitely returning my iPhone.

As well as on my iPhone 8 Plus (3rd phone now) I also have the issue (albeit less frequently) on my MacBook Pro (2017). This points to perhaps it being a software issue that they just haven't picked up on even though they supposedly fixed the initial issues identified in September.

Otherwise they've been using dodgy speakers in all their 2017+ devices potentially... 😮

I sent my phone to the apple service today. I am really fed up with waiting for the update. I am not sure if it’s a hardware or software problem. But apple haven’t announced anything about it. So I think the best solution is to send the phone to the service so far. :/ I will keep you posted about their solution.