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iPhone 8 Plus Sound Distortion

I am using an iPhone 8 Plus on iOS 11.0. I noticed that when I am playing song on loudspeaker, there are some kind of "noise" or "distortion" to the song, every time I make some actions that would trigger sound feedback, e.g. typing on the keyboard. This will also occur when I browse in the App Store while listening to song, especially when the App Store video tries to play automatically. This issue does not happen while I use a headphone instead. Apparently this issue also exists in other iPhone 8 and 8 Plus. Is this hardware defect?

iPhone 8 Plus, iOS 11

Posted on Sep 24, 2017 6:05 PM

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126 replies

Jan 12, 2018 9:45 PM in response to hansng

My iPhone 8 plus is also having sound distortion when I just have music playing and I'm not even touching my phone, as well as when I'm using my phone for texting or even if I'm just using an app like twitter or instagram, however this does not happen when my iphone is connected to a bluetooth speaker or headphones.

Jan 14, 2018 5:06 AM in response to Alexei.W

Hey. i think you might wanna take it to the Genius Bar, my 8Plus has the same issues and i tried everything...eventually, apple engineers agreed it was a defect and offered to replace my phone. Unfortunately, they didnt have a replacement in store as at when i went, but they just called me to come pick up a phone this week.. should be going there 2mrw or next. At this point, i dont think an OS update will fix it, I did a DFU, Restore, Update (even to beta) and still nothing. If theres no accidental or warranty void, you should get a replacement phone.

Jan 14, 2018 5:31 AM in response to SoCalDawg

As well as on my iPhone 8 Plus (3rd phone now) I also have the issue (albeit less frequently) on my MacBook Pro (2017). This points to perhaps it being a software issue that they just haven't picked up on even though they supposedly fixed the initial issues identified in September.

Otherwise they've been using dodgy speakers in all their 2017+ devices potentially... 😮

Jan 17, 2018 10:24 AM in response to hansng

I have bought my iphone 8 a day ago. And I have exactly the same problem. It is really annoying. I also tried the beta version, but nothing changes. Still have the same problem. Is there any apple announcement about this problem? Is it a software problem or hardware problem? As I checked not every iphone 8 has this problem. I am not sure if I should wait for an ios update or take the phone to apple service. :/

Feb 3, 2018 4:02 PM in response to paulrod0

Err.... I think Najimm is gonna need a replacement. I had this same issue and since i got a replacement unit, its been resolved. I believe this issue is related to specific iPhones with maybe a different Hardware, my guess would be iPhone that were manufactured within a certain period, probably driver incompatibility. if it were genuinely a software problem, it would be across most iPhones at least.

If we compared serial/imei numbers, im pretty sure we will fit into iPhones manufactured within the same week(stock)...two at most.


Anyways, get a replacement unit.. apple probably wont speak about the real problem..bad PR and stuff..

Feb 16, 2018 8:00 AM in response to hansng

This problem can be verified by installing the "Nigth Sky" app. With the background music and click on the names of the stars, pop clipping sounds. I believe that Apple is hiding this problem and does not provide us with a solution.



In the native app photos also happens when playing memories.



It's a shame that this happens in a new terminal.

Feb 19, 2018 12:15 AM in response to hansng

My iPhone 8 Plus has this problem, too.

The "pop" noise is random. For example, if the "pop" occurred at 1:37 of a song when playing by the loudspeaker, rollback the progress bar, the "pop" will not happen again at 1:37. However, the "pop" will randomly happen later.


In my opinion, this problem may have two reasons. First, software bugs, that will be easy and feasible. Second, defect of electro-magnetic compatibility in the design of the integrated circuits, if so, no solution.

iPhone 8 Plus Sound Distortion

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