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iPhone 8 Plus Sound Distortion

I am using an iPhone 8 Plus on iOS 11.0. I noticed that when I am playing song on loudspeaker, there are some kind of "noise" or "distortion" to the song, every time I make some actions that would trigger sound feedback, e.g. typing on the keyboard. This will also occur when I browse in the App Store while listening to song, especially when the App Store video tries to play automatically. This issue does not happen while I use a headphone instead. Apparently this issue also exists in other iPhone 8 and 8 Plus. Is this hardware defect?

iPhone 8 Plus, iOS 11

Posted on Sep 24, 2017 6:05 PM

Reply
126 replies

Feb 19, 2018 7:13 AM in response to shadowpiece

Very true. I did sent mine back to the reseller and they said everything is fine. I even record the popping sound when it happen and they don’t believe it. Very frustrating and disappointed as it is very common issue with the phone even my mom 8plus did the same thing. Hope it is software issue and it can be fixed. Pls Apple don’t hide.

Feb 23, 2018 11:31 PM in response to awilde143

Yes I have the same problem here with my iPhone 8 in Pennsylvania the only solution is to have the phone on silent and turn off lock sound and keyboard clicks it helps a little but still get bad pops here and there ios11.2.6 don’t fix it but iOS has a lot of other bad silly glitches to its very embarrassing I waste money on buying music I still do from them with these bad pops

Feb 24, 2018 11:06 AM in response to SoCalDawg

Ouch... if it affects the 7Plus and only started since iOS 11, its definitely a software problem or a software-hardware compatibility issue then.


I got a replacement unit from Apple and its been working so far(bout a month n counting), even done a couple of OS updates and still havent experienced the distortion.


But i agree...VERY NOT COOL from Apple to play ignorant on this

Feb 25, 2018 7:45 AM in response to doame

That is great to hear that you have a device that no longer has the issue.

Apple has told me that exchanges will not be done as of now as the issue is likely to be in replacements.

I have had 4 replacements and all have the issue.


I really wish Apple would solve this as, IMO, the 8 Plus is the best phone ever made by Apple.


I am a bit sour'ed on Apple with how they have handled my situation but I truly do the issue is resolved for the people who have the issue. I am personally frustrated but I also recognize that Apple makes some of the best products in the world and has some of the best service in the world.

Mar 5, 2018 12:47 PM in response to hansng

Are there any updates on the issue? The same for my iPhone 8 256GB iOS 11.2.6.

I'm wondering if the 8/8Plus without such problem exists?

Who can confirm that saw 8/8Plus with latest iOS installed and without any sound distrortions in any third party application?

I've tested three different devices (two 8 Plus and one 8) in shops - all have the same issue!

It seems that there is no sense to change phone for a new one.

The list of problematic apps:

1. YouTube

2. Night Sky

3. Tiles

Apr 16, 2018 7:51 PM in response to hansng

We just got a new iphone 8 today and downloaded the latest update and noticed the crackling noise. It wasnt as bad as i have heard reports about, but it is pretty disappointing when you spend $$$ and get a faulty product. We upgraded from an iphone 6 and kinda want to go back to an iphone 6 just one day into it. I wonder if android user have similar issues to this?

iPhone 8 Plus Sound Distortion

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