iPhone 8 bluetooth issues

My new iPhone 8 is having all kinds of wonkiness with bluetooth. It refused to pair with my AirPods, repeatedly dropped connection to my 2016 car, routinely loses connection with my series 1 watch and refused to connect to unlock my laptop (all things that I had no issues with before moving over from my iPhone 6). Apple support told me to erase all content, reset and go through a reinstall from a backup (and all the password re-entry etc.) which I did wasting a couple hours of my day. Their remote diagnostic said bluetooth was fine and some of my apps (none to be named) had problems necessitating this restoration from backup. Needless to say, the issue does not seem solved. Anyone else having bluetooth issues with the iPhone 8? All of these bluetooth connectivity issues worked flawlessly on the 6 (with iOS11 and all prior iterations I had) so I may just sent the 8 back and live w/ my 3 year old battery for a while longer.....

iPhone 8

Posted on Sep 24, 2017 7:41 PM

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Posted on Dec 2, 2017 10:32 AM

Possible fix to some of the issues. We had an appointment at the Apple Store last night and discussed this issue with them. My wife's Ford Explorer was dropping the bluetooth out intermittently during phone calls and even when not in a phone call. Her watch would also disconnect at times. The weird thing was we discovered that she could play music and it would not drop out when streaming music through bluetooth. We told the Apple Genius that we had restored the phone from a backup several times and that did not fix the issue. The Apple Genius felt strongly that the backup had something corrupt about it so he suggested that we restore this as a new phone and not restore from the backup any longer. We had to manually save all of the photos and contacts to a hard drive before doing this. Once we restored this phone as a new phone, we then added all of the photos and contacts again from the hard drive. We also had to add all of the apps manually. Finally, we tested making phone calls several times and we have not had an issue once. This may help some of you in the future. It is a long process so be prepared for this to take a few hours depending on the amount of files that you have. Good luck!

245 replies

Nov 17, 2017 9:36 AM in response to It_caveman

for sure its an iPhone 8 issue most probably software but in iPhone 8 cause i never faced the issue in iPhone 7 till i upgrade to the iPhone 8 plus then i started facing the issue. i hope it gets addressed very soon and gets fixed in a software update or i will go back to an iPhone 7 or maybe just go back to a samsung like i used it cause i really depend alooot on bluetooth and this issue made it frustrating

Nov 17, 2017 12:42 PM in response to mohammed.am.sh

I just had a thought. The 6 and 7 model iphones don’t have the BT issue so what is the biggest difference between them and the 3 newest models that do have the issue? The biggest is wireless charging and with that you now have a glass backed case so maybe the BT signal is to strong now and saturates the device it tries to pair with? That would at least partially explain why it works better when in a bag, purse or leather holster. Then again who knows, except for Apple.

Nov 21, 2017 3:50 PM in response to Mikey89

iPhone X has the issue as well. Version 5 is supposed to be backward compatible. Nothing from Apple on a fix that I’ve heard of yet.



Another good over view:


http://www.electronicdesign.com/blog/5-things-you-must-know-about-new-bluetooth- 5


Clip out from link:


One factor that may help Bluetooth 5 expand into IoT apps for the enterprise and industry is the new routers and access controller from Cassia Networks. These products make it easy for Bluetooth devices to connect to via the internet, opening the door to many new potential uses. Version 5 should also expand its reach into the area of beacons for proximity sensing and location messaging. And all the while, Bluetooth 5 is backwards-compatible with the 4.x versions.

Nov 21, 2017 4:06 PM in response to deggie

Yes and more than once. I can connect a 6 and a 7 without issues to my new Jeep Wrangler but the 8 drops in and out on BT. The 8 will connect to my headset or speakers with out issue though. Some times it connect to the Jeep BT with no issues. The 8 tests dime and Jeep says the BT in the vechical is fine. There are many, many users with 5he same issues being reported.

Nov 22, 2017 1:55 PM in response to deggie

No problem. I also noted today that my LG Stereo headset does it as well but not as often. Just drops about every 35-40 minutes briefy. The 2017 Jeep 430 radio works better if I have the iPhone 8 in its leather case. Take it out if the case and its continuously on and off. iPad Pro and IPhone 6 are still rock solid though and running IOS 11.1.2. Apple says call dealer and they say they have no new updates for the 430 radio and it’s Apples issue.......... LoL

Dec 2, 2017 8:01 PM in response to Firebirdsottawa

I got an entirely new phone and it didn’t help. It was fresh with nothing on it, and I can only occasionally get it to work if it’s in my purse or the middle console. It is very finicky, and prefers my purse on the front seat vs back, and my console if on its side facing horizontally. This could also all be coincidence. Always works for phone calls, just not music.

Dec 5, 2017 8:24 AM in response to Rayloriure

Hello,


i have a Chrysler Town & Country. I also wear digital hearing aids. Both worked flawlessly with my 6S+. My wife and I just upgraded to the 8+. Big mistake. My phone never seems to know where to send the audio. I have people hanging up on me because of the delay waiting for Bluetooth to connect SOMEWHERE. This is really becoming a major headache for me. When I’m in the van and I get a call, it can take up to 6 seconds for the audio to finally land somewhere. I’ve gone round and round with Apple. Been to see the genii at the store. Their answer is to completely reset my phone, then load everything back on manually, no backup rebuild. If it still doesn’t work then they’ll replace my phone. I’m thinking of moving to a different brand at this point, I’m so disappointed in Apple.

Dec 5, 2017 12:54 PM in response to Al_H

move to another brand. Google is the best lateral move. Blind loyalty to a brand is NEVER a good thing. I was told the same thing you were... reset to factory and manually enter all contact info etc. They say it like we have the time or interest in suffering through a process like that with no guarantee it will work! Major setback for Apple, and we need to make them "feel it".

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iPhone 8 bluetooth issues

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