Iphone 8 not wireless charging

Casagrand wrote:

Bravo for Apple coming out with technology that makes cars from 2017 and earlier ancient technology. By the way when we bought one this week at the Apple store, the sales person somehow didn’t have a clue when asked if it would work on a 2017 SS Camaro. This isn’t misdirected anger BTW.

Apple didn't do any such thing. Apple is using the current industry standard for wireless charging. It's General Motors who did not install charging pads that conformed to an industry standard. It's unfortunate.

I'm not sure why you think that an Apple employee should be fully conversant with the products of another company.

I don't think you're quite getting this. GM chose to install charging pads in that model year that WERE NOT to QI wireless standard specification. iPhone 8, 8 plus and X use QI Wireless Standard specification. Did you expect Apple to build millions of phones not to QI Standard to work in a car not to QI standard? That would have been a horrible design mistake. It's not your fault GM didn't use QI standard and it's certainly not Apple's fault your cars charging pad is not to QI standard. But they won't work together and you can still use a charging cable or if it's that important to you, trade your car in on one that will work.

Good idea, I’ll go spend 40k to make my phone more convenient. And yes, I believe an Apple sales person should have some knowledge on weather a major car manufacturer‘s pad would charge the phone they are selling.

The problem is the 2017 and earlier use a different wireless charging/ the 2018 are Qi as the iPhone is... I personally tested the 2018 works the 2017 do not.

I am working to find a solution. Is the 2017 pad under the console removable and is it plug and play? That’s the question OR can the whole console be removed?

I don't want to play the blame game, but it seems obvious to me that it isn't the iPhone 8 or X that is the problem. These new phones charge fine on all other third party Qi compliant wireless charge pads that are new or even a couple years old without problem. I have a 2017 Denali that has the charging pad that states it meets the Qi standards. My iPhone 8 would not charge on the pad in the truck. It charges fine on the other Qi compliant charging pads I have tried. The 2018 trucks that are now out have a new charging module that does work with the iPhone 8 and X. GM fixed their chargers so they work better now. And it wasn't just iPhone 8 having wireless charging problems with the GM charging pads, there were samsungs too that were not working. Apparently GM's new charging pad is better and works well from what I have read. GM knew there was problems with the charging pad before the iPhone 8 even came out, which is why they changed the charging module in the 2018 vehicles which were well into production before the release of the iPhone 8 or X release.

Hi Jimmy, you seem to know a great deal and your CMPIT surname alludes to you having a strong computer related background in addition to your automotive maintenance skills. So, I'd like to read your opinion on this - the more technical the better:

I have Samsung S7, S8, Note 8 phones that all charge wirelessly in my 2017 GMC charging cradle.

I have a Samsung Fast Charge Wireless charging pad that also charges these devices in addition to my iPhone 8 and X.

I have a cheap $15 Pleson desk stand wireless charger that also charges all these devices.

However, the iPhone 8 and X do not charge in my GMC, but my X charged in a new 2018 GMC.

GMC released a statement that iPhones 8, 8+, X will not work in 2016, 2017 vehicles, and said that Apple devices are not compatible. - this is from the GMC rep this morning but I haven't found this printed anywhere.

What do you think the issue is? I doubt Apple is to blame, as their devices charge everywhere else. But is there a wireless charging standard that are included in some models of wireless chargers or devices that GMC and Apple don't match up on?

Rick,

There was an article I read on Yahoo a few weeks ago that explained why the 2017 GMC's won't charge the iPhone. It appears GMC did not build the charging pad in those cars in 2017 to full QI Spec. Apple designed the iPhone 8, 8 Plus and X wireless charging system to full QI Spec. Hence the incompatibility. It's all on GMC and as has been noted, GMC has redesigned their charging pads in the 2018 models to full QI Spec.

Has anybody asked a dealer what it would cost to swap the '17 and '18 charging pads? The labor should be minimal and the part should under $100. I just called my dealer to try and find out the cost and I will let you all know. This would be the easiest fix for this situation unless you want to wait for GM to fix it which they probably won't do.

They don't seem to know anything.. BUT I WAS ABLE remove the bottom of the console.... Expose the charging pad, SOFTLY remove the cover... THERE WAS a small green thing plugged in with a magnet attached to the coil (assuming it is a repeater that doesn't help).... ONCE I removed and reassembled, viola... Mine DOES charge.

I saw it on a YouTube video as well... Totally confirmed and working .... IT is a 10 minute deal start to finish.

This fix hasn’t worked for everyone for some reason. For me it works if the phone is on the charge pad before I start the truck. Then after that if you remove and replace it, it won’t start charging again. Also, the plug on the 2017 and 2018 modules are different. So it isn’t a simple swap out. Need to change the plug on the wiring in the counsole too.

Absolutely.

It can be fickle, BUT nothing to do with this arrangement in my opinion... I had a wireless charging case on a 7 BEFORE I got the 10 and did this fix AND it was the same way...

BOTH ways required it to be in a very specific place, for me all the way at the "bottom" touching the little ridge/lip.

The "repeater" as we are calling it (and housing), is glued so be careful removing.

I use mine daily.

I posted this same message on another forum about wireless charging, but seeing I started this thread, I figured I would update it to. Sooooo....

So after messing around with this forever, I think I finally have it working. I have a 2017 Denali HD that came with the wireless charger that wouldn't work with my iPhone 8. I ordered the wireless charger module for a 2018 Denali HD part number 13521066 from needgmparts.com. It was 97.65 plus shipping. The new charger module has a different plug but uses the same 3 wires. I ordered the new plug from Mouser electronics part number 571-2035363-4 . It cost 71 cents. I easily unpinned the old connector. When installing the new connector, the pins on the wires had a little "nub" sticking out on one side that wouldn't allow me to slide it into the new connector. I took a small pliers and just squeezed these "nubs" down so they were flush. The pins then slid in easily and clicked in place securely. Plugged the new wireless module in and put the lid for the center console back together and it seems to be working the way it should now. Little green lightning bolt shows up on the screen when phone is on the charge pad. I can pick the phone up, set it back down and it starts charging again immediately. It's not really that finicky about where it is on the pad.

I am working with my local GMC dealer to find a solution. I tried my iPhone X in a 2018 Yukon and the wireless charging worked. I have a 2015 and have the same issue works with Samsung but not apple. The numbers in the pad (console) match 2015 and 2018. So looks like same charging pad and they are saying it may just be a software update.

The 2018 is a different wireless module with a different part number. The 2018 module also has a different connector as well. The part number for the 2017 and earlier is 2324878. Part number for the 2018 is 13521066. I never switched the rubber pad/mat if that’s what you’re referring too?

Thank you for the info. I am going to swap out the module in my Cadillac ATS. The wireless charging module is in the hidden cubby behind the HVAC controls. Unfortunately, I do not have the room to re-pin the connector. There is only about 1/2" of slack on the harness/connector. I'd like to make an adapter harness. I see you have supplied the new connector part number from mouser but would you have any way to find the part number for the female version of the old module? The goal would be to buy both connectors, pin them accordingly and plug that into the existing vehicle harness then into the new module. The only other option is to tear my dash apart. I want to avoid doing that.