Iphone 8 plus low call volume

Hi there,


I recently purchased the iPhone 8 + and the issue i am having is very low call volume while off loudspeaker. I also have an iphone 6 plus running IOS 11 and the difference in volume on calls is enourmous. I already tried switching off “phone noice cancelation” with little improvement. Everything else on the 8 + works perfectly therefore its hard to believe that there is a defect.


Can anyone offer any advice? Or is someone experiencing similar issues? Would appriciate any and all help!


Thanks in advance

Posted on Sep 25, 2017 7:45 AM

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Posted on May 15, 2018 12:20 PM

Is there a clear plastic protector covering the face of the phone? I felt really dumb when I realized that was the case with my volume when on calls. I kept the cover on when I bought the phone, but it covers the earpiece.

78 replies

Apr 17, 2018 8:16 PM in response to judsonmusic

Solution!!! No joke, I cut the earpiece screen open with a razor....back to normal! I grew very tired of taking the thing in to the store for them to only offer to send it off. I realized that it’s the screen over the earpiece speaker getting clogged with dust. I cleaned with a toothbrush several times, which helped some. It reached a point where it no longer helped. So I just cut an opening in the earpiece screen and it’s back to factory! I’m sure I’ve ruined the waterproofing and any warranty, but atleast I have a phone that works like it’s supposed to, considering the price. Judge me if you will, but atleast I didn’t toss in over the hill out of frustration while driving, which would have been a total loss...and littering by throwing out “garabage” and new phone purchase.

Aug 13, 2018 2:27 PM in response to PavNL

Like many others I too experienced low volume on telephone calls whereas utube, iTunes etc all produced satisfactory volume. Despite checking all settings to no avail I ended up with an Apple Guru. To my embarrassment the solution was so simple - just turn up the volume control (top LHS of the phone)

I had not appreciated the volume setting on this phone is unique to each app!! It is so easy to accidentally operate the volume controls when gripping the phone for a call.

Feb 23, 2018 11:02 PM in response to PavNL

Took our 8+ in to a Mac dealer and was told after doing a mic test that it was series of faulty mics that require a screen replacement, I think that the speaker (ear piece) is faulty and the mics are not registering the sound as a result.

The phone was left for a screen or phone replacement we will have a result in a few days I hope

Mar 21, 2018 9:15 AM in response to shradhafromhillsborough

Dear all,

I did face the same issue! However the solution I found out is very simple... I phone is an exceptional manufacturer and they wouldn’t miss out on a simple thing like a Call volume... Therefore, all we need to do it..either remove the Apple screen guard that it originally comes with or perhaps make a tiny hole at the top where the call volume is located.. it is blocked that’s why!! Pretty simple unless I found it!!

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Iphone 8 plus low call volume

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