Iphone 8 plus low call volume

Hi there,


I recently purchased the iPhone 8 + and the issue i am having is very low call volume while off loudspeaker. I also have an iphone 6 plus running IOS 11 and the difference in volume on calls is enourmous. I already tried switching off “phone noice cancelation” with little improvement. Everything else on the 8 + works perfectly therefore its hard to believe that there is a defect.


Can anyone offer any advice? Or is someone experiencing similar issues? Would appriciate any and all help!


Thanks in advance

Posted on Sep 25, 2017 7:45 AM

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Posted on May 15, 2018 12:20 PM

Is there a clear plastic protector covering the face of the phone? I felt really dumb when I realized that was the case with my volume when on calls. I kept the cover on when I bought the phone, but it covers the earpiece.

78 replies

Oct 13, 2017 12:20 AM in response to PavNL

Sometimes it could be your 4G LTE chip’s issue... Especially for ATT users, I think it’s using INTEL LTE chip. If the power amplifier is not functioning well, the voice might not be audible. Usually it can be recovered by rebooting device. If it happens too often, then it’s chip level hardware damage, better ask Apple give you a new phone...

That‘s why I just move to Samsung, sigh...

Oct 13, 2017 12:21 AM in response to PavNL

Sometimes it could be your 4G LTE chip’s issue... Especially for ATT users, I think it’s using INTEL LTE chip. If the power amplifier is not functioning well, the voice might not be audible. Usually it can be recovered by rebooting device. If it happens too often, then it’s chip level hardware damage, better ask Apple give you a new phone...

That‘s why I just move to Samsung, sigh...

Feb 23, 2018 11:02 PM in response to PavNL

Took our 8+ in to a Mac dealer and was told after doing a mic test that it was series of faulty mics that require a screen replacement, I think that the speaker (ear piece) is faulty and the mics are not registering the sound as a result.

The phone was left for a screen or phone replacement we will have a result in a few days I hope

Mar 21, 2018 9:15 AM in response to shradhafromhillsborough

Dear all,

I did face the same issue! However the solution I found out is very simple... I phone is an exceptional manufacturer and they wouldn’t miss out on a simple thing like a Call volume... Therefore, all we need to do it..either remove the Apple screen guard that it originally comes with or perhaps make a tiny hole at the top where the call volume is located.. it is blocked that’s why!! Pretty simple unless I found it!!

Oct 4, 2017 2:02 PM in response to sterling r

Speaker volume, ringer volume, music volume, might all be independently remembered. Not sure


My iPhone8 had low music volume when connected to my car stereo. But navigation apps had normal volume.


The fix, for my issue:


With car stereo volume turned all the way down, Turn up the Volume on my iPhone 8 all the way, after docking my iPhone to my car stereo and starting music play.


Then turn up stereo volume to a pleasant volume.


After that my music and navigation apps had similar volume levels through the car stereo.


Backstory:

I use navigation apps including Waze. I also play music from my iPhone while navigating. The navigation apps volume was normal, but my music volume was too low.


Turning up the car stereo volume made the music a good volume, but made my navigation apps too loud.


After turning up the phone volume to maximum, I was able to turn my car stereo volume back down to a normal level.


Now my music is not too quiet and my navigation is not too loud.

Oct 14, 2017 10:57 PM in response to PavNL

I have the same issue. Was so happy to have my new iPhone 8+ with 25% louder speakers, which while playing music is apparent, only to find earpiece volume off speaker is horrid. I had the static issue, which they have remedied, but the sound coming from the earpiece on phone-calls sounds tinny, body-less, and horrible to listen to. Apple how is my iPhone 7 outperforming at this point other than the camera?

Nov 7, 2017 9:00 PM in response to Krusty333

I’m having the same problem. The 7 was no better. I had a trusty 6 for 3 years and decided to upgrade to a 7 a few weeks ago. Four 7 handsets returned to John Lewis (UK store) because of volume and other issues. Eventually begrudgingly paid the extra £200 for the 8 on the premise it would be better. Can’t hear any calls and work in open plan environment so can’t exactly be taking personal calls on loud speaker. Very limited ways in which to fix this! Very frustrating and am contemplating returning (again because I don’t have better things to do with my time....) and moving to Samsung devices as the apple is not only now ridiculously priced but it’s forgotten how to be a basic phone!!!!! If someone could advise how to turn off noise cancellation and other fixes I will try but honestly don’t see why we should have to work around phone volume on a brand new phone.

Nov 25, 2017 4:20 PM in response to judsonmusic

I’ve already gotten hacked so I’ll probably be returning mine in also. I honestly think that the people who work at the store where I bought it may have messed with it for whatever reason bc this girl took my phone in the back with her after I just told her how suspicious I am of anyone being on my phone in the first place! Then another chic, supposedly the manager took my sims out of my phone without even telling me what she was doing or what the reasons were! Soon after I started having green texts showing up, not all but about five of the over sixty I have. After doing research and reading about what people can do with just a small fraction of ones info, I realized I am a victim too now! Also my location and Bluetooth keep being automatically turned on every idk, hour or two??? Saddening, bc I love my phone but don’t know enough about it (bc it’s my first iPhone) to fix or debug and ensure this would not happen again !

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Iphone 8 plus low call volume

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