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Question: Iphone 8 Home Screen Frozen

I woke up this morning to a frozen home screen on my iPhone 8 64 gb. The alarm went off like normal, and I could remove notifications from my lock screen, as well as swipe into the camera.


However when I unlocked my phone, I could not click on any of the app icons, with the mail icon greyed out like I had clicked it. I could open the control center, which worked like normal except that it wouldn't let me into the calculator or camera apps. I cannot swipe left to the notifications or right to the 2nd page


I tried force restarting, which didn't restart the phone. I held the down volume and power button for over a minute.


What can I do? Withforce restart not working do I have to wait for the battery to drain and then recharge?

iPhone 8, iOS 11

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Answer:
Answer:

Force Restart on iPhone 8 (steps are different from previous models):

  • Quick-press the Volume Up button.
  • Quick-press the Volume Down button.
  • Press and hold the Side button for ten seconds, until the Apple logo appears

Regards

Giulio

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Question marked as Apple Recommended

Sep 26, 2017 4:03 AM in response to sneakyjohn In response to sneakyjohn

Force Restart on iPhone 8 (steps are different from previous models):

  • Quick-press the Volume Up button.
  • Quick-press the Volume Down button.
  • Press and hold the Side button for ten seconds, until the Apple logo appears

Regards

Giulio

Sep 26, 2017 4:03 AM

Reply Helpful (18)

Sep 27, 2017 11:52 AM in response to sneakyjohn In response to sneakyjohn

hello,

even i was facing this issue as my safari icon was greyed out as if i was touching it and unable to slide my home screen to left and right bu,t i was getting notifications from whatsapp. so what i did was to restart my phone from assitive touch. Even with the new IOS 11.0.1 update the issue was not resolved. Can i know if your issue was resolved with the hard reset and is it advisible to hard reset as the phone is just two days old?

Sep 27, 2017 11:52 AM

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Sep 27, 2017 8:05 PM in response to ProustGiulio In response to ProustGiulio

I'm facing the same problem here, and i did force my iPhone 8 to restart. But instead of the apple logo appears the emergency SOS appears, which ***** actually my iPhone 8 is frozen for like 2 days now. And i tried to do anything but still doesn't work.

Sep 27, 2017 8:05 PM

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Oct 12, 2017 12:39 AM in response to sneakyjohn In response to sneakyjohn

Having the same issue here, just that mine was the phone call icon greyed out. Received my phone on 6 oct and this issue been happening since 9 oct, nothing can be done other than force shut down. It’s IPhone 8 plus, iOS 11.0(15A372). Please help to resolve this issue.

Oct 12, 2017 12:39 AM

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Oct 12, 2017 3:54 AM in response to Haydenlee0525 In response to Haydenlee0525

to Haydenlee0525 - to plumbgray


Please don't add anything not related to this thread.

Open a new thread (with a new title), so that people can follow your new arguments, and reply to your questions if possible.

I'm sure you understand my suggestion (even if my english is very poor).

Thanks and regards

Giulio

Oct 12, 2017 3:54 AM

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Oct 18, 2017 9:55 AM in response to sneakyjohn In response to sneakyjohn

All...I have all of the problems with my 8plus as described above. I have received two new phones and have the same issues. Only gets fixed when I hard restart; apple has told me that it's probably a third party app and they need to update. Let's all try to stay on top of this with Apple as I think the amount of money we spend, they should be able to resolve this issue for us .

Oct 18, 2017 9:55 AM

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Oct 20, 2017 3:30 PM in response to sneakyjohn In response to sneakyjohn

> Please don't add anything not related to this thread


Horse feathers. The title is correct The iPhone Home Screen is continuing to freeze. Just had the same problem on IOS 11.0.3 on iPhone 8s with a Highlighted Mail icon. And it took about 5-10 tries of the reset procedure before the phone would recognize that (and yes, longer than 10 seconds).

Oct 20, 2017 3:30 PM

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Question: Iphone 8 Home Screen Frozen