Iphone 8 Home Screen Frozen

I woke up this morning to a frozen home screen on my iPhone 8 64 gb. The alarm went off like normal, and I could remove notifications from my lock screen, as well as swipe into the camera.


However when I unlocked my phone, I could not click on any of the app icons, with the mail icon greyed out like I had clicked it. I could open the control center, which worked like normal except that it wouldn't let me into the calculator or camera apps. I cannot swipe left to the notifications or right to the 2nd page


I tried force restarting, which didn't restart the phone. I held the down volume and power button for over a minute.


What can I do? Withforce restart not working do I have to wait for the battery to drain and then recharge?

iPhone 8, iOS 11

Posted on Sep 26, 2017 3:58 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2017 4:03 AM

Force Restart on iPhone 8 (steps are different from previous models):

  • Quick-press the Volume Up button.
  • Quick-press the Volume Down button.
  • Press and hold the Side button for ten seconds, until the Apple logo appears

Regards

Giulio

60 replies

Nov 13, 2017 4:23 PM in response to cak33

Press up once press down once and then hold power on button until Apple logo . If not , take to Genius Bar so they can erase settings . I signed onto my find my iPhone or my Apple ID account and I erased my iPhone from there on my computer I then reinstalled the backup . You can try that , but longer process. That’s what I did when I didn’t know how to hard restart the iPhone 8 and it worked also for me

Nov 17, 2017 6:26 AM in response to cak33

Actually my father has fixed my phone problem which one of the steps was missing is, you are suppose to

make sure it is charging at the same time. Because that is what my dad did and from Apple support when

he calls how to fix it is doing a hard reset, by pressing down the volume up increases volume, and volume down quickly. When you done that then press down onto the wake and sleep button. Make sure to do this while charging and it works perfectly.


And I comprehend the person did not mention or added for those who had the same issue like I had with a frozen screen. You are suppose to do this while charging truthfully.

Dec 11, 2017 2:18 PM in response to sneakyjohn

I had same issue as mentioned on iphone 8+ . after attempting to hard restart for 15 min, it finally recognized the process mentioned above to hard reset- (volume up quick, volume down quick, and hold power button for 15 seconds!) all functions came back after reset.

Worth mentioning that i had acess to my "widgets screen" and could lock and unlock phone. my messages app was "greyed" out like i had touched, but couldnt open anything else. could respond to txts via their notifcations window and use siri but nothing else.

Sep 27, 2017 11:52 AM in response to sneakyjohn

hello,

even i was facing this issue as my safari icon was greyed out as if i was touching it and unable to slide my home screen to left and right **,t i was getting notifications from whatsapp. so what i did was to restart my phone from assitive touch. Even with the new IOS 11.0.1 update the issue was not resolved. Can i know if your issue was resolved with the hard reset and is it advisible to hard reset as the phone is just two days old?

Oct 20, 2017 3:30 PM in response to sneakyjohn

> Please don't add anything not related to this thread


Horse feathers. The title is correct The iPhone Home Screen is continuing to freeze. Just had the same problem on IOS 11.0.3 on iPhone 8s with a Highlighted Mail icon. And it took about 5-10 tries of the reset procedure before the phone would recognize that (and yes, longer than 10 seconds).

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Iphone 8 Home Screen Frozen

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