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sneakyjohn Author

Level 1

31 points

Iphone 8 Home Screen Frozen

I woke up this morning to a frozen home screen on my iPhone 8 64 gb. The alarm went off like normal, and I could remove notifications from my lock screen, as well as swipe into the camera.

However when I unlocked my phone, I could not click on any of the app icons, with the mail icon greyed out like I had clicked it. I could open the control center, which worked like normal except that it wouldn't let me into the calculator or camera apps. I cannot swipe left to the notifications or right to the 2nd page

I tried force restarting, which didn't restart the phone. I held the down volume and power button for over a minute.

What can I do? Withforce restart not working do I have to wait for the battery to drain and then recharge?

iPhone 8, iOS 11

Posted on Sep 26, 2017 3:58 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Sep 26, 2017 4:03 AM

Force Restart on iPhone 8 (steps are different from previous models):

Quick-press the Volume Up button.
Quick-press the Volume Down button.
Press and hold the Side button for ten seconds, until the Apple logo appears

Regards

Giulio

View in context

60 replies

Oct 31, 2017 5:26 AM in response to JoeClin

Thank you so much! I was trying the other suggestions but only this one worked on my iPhone 6

smmak57

Level 1

4 points

Oct 31, 2017 7:23 AM in response to ProustGiulio

volume up increases volume

volume down decreases volume

right side power button does nothing

Oct 31, 2017 9:37 AM in response to ProustGiulio

None of the solutions worked and my phone froze like ******* 10 times, I had to drain the battery every single time.

kkcelis

Level 1

4 points

Nov 5, 2017 5:24 PM in response to sneakyjohn

I'm having the same problem as well and it is November 5, 2017 on Sunday. Also the same problem like you and my screen just froze.

kkcelis

Level 1

4 points

Nov 5, 2017 5:25 PM in response to spinms1989

Thank you and actually I did not update the software update.

Nov 13, 2017 4:03 PM in response to cak33

You have to press the volume up button then the volume down button the. Press and hold the power button until the Apple logo. Also makes sure you do the most current update. This solved my prob

cak33

Level 1

16 points

Nov 13, 2017 4:09 PM in response to spinms1989

Yes tried this won't work, tried it in lock screen, tried it with screen unlocked. nothing at all happens

cak33

Level 1

16 points

Nov 13, 2017 4:34 PM in response to spinms1989

to do that is it from a locked screen or unlocked ? neither work

what and where is a genius bar ?

Nov 13, 2017 4:46 PM in response to cak33

Depending upon where you live go to Apple.com and search for the nearest Apple store then make appoi

Nov 13, 2017 5:04 PM in response to spinms1989

If you have an iPhone model earlier then 8, you must hold down the power and home button at the same time until Apple logo

lamcage

Level 1

12 points

Nov 16, 2017 3:24 AM in response to Deemnawaff

I’ve had my iPhone 8p only a couple weeks. Already it’s freezing, and calling SOS emergency when I try to get it going again. This is a brand new phone what must I do?

funkylem

Level 1

4 points

Dec 5, 2017 5:07 AM in response to sneakyjohn

I just had this happen too!

To fix it, I used Siri to turn on TouchAssist. I then tapped the circle, clicked 'device', 'more', then 'restart'. Hallelujah my phone rebooted and is fine now!! Phew!

Dec 9, 2017 3:41 PM in response to ProustGiulio

well thank you 🙂➕

Rjum

Level 1

4 points

Dec 11, 2017 9:07 AM in response to Bicbickel

I have also this problem. I can't open any apps from the homescreen, even not with Siri or notifications. i can't update my phone( it gives error 4003). I have a Iphone SE.

Can anyone help me?

hunterph

Level 1

4 points

Dec 11, 2017 4:53 PM in response to DSLChef

I found I really had to hold and wait, well over 10 seconds. I had tried many times to reset, and it wasn't until I just held on for a count of 20 or so that it finally reset.

Iphone 8 Home Screen Frozen